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Using the Patching Tool With Websphere
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in Websphere, but in both ways it is very important that Websphere, along with any nodes in a cluster, is shut...
Checking for Collisions Before Installing a Hotfix
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include the source code. This option is available for Patching Tool v. 19 - v....
Patching Tool 1.0.23
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the Patching Tool behind a proxy server, Known Issues, Bug Fixes, as well as information on changes to this...
Patching Tool v22
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The Patching Tool v22 is a maintenance release which includes fixes and minor updates. This article describes new...
Patching a Liferay Cluster With No Down Time
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...
User is Able to Access Web Content Functions Without Proper Permissions
This article documents a known issue in LPE-15180 where users are able to access web content functions without proper permissions. This vulnerability was fixed by the Portal-143-6210 Fix Pack. However, this fix was limited to only newly created web content. Resolution To patch this issue...
Dockbar Display Error After Patch Installation With Patching Tool
After installation of a new hotfix, the dockbar fails to display and an error message can be found in the logs: ERROR [http-bio-8080-exec-1][LiferayMethodExceptionEventHandler:34]com.liferay.portal.kernel.portlet.PortletContainerException:...
"Inconsistent patch level detected" error occured in the logs
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup : 2][PatcherImpl:212] Patch level on portal-impl.jar: [dxp-28-7110, hotfix-xxxx-7110] WARN...
Hotfix created for 2025.Q1.X won't install
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version: 2025.Q1.0 LTS * Patching Tool version: 4.0.5 * Time: 2025-03-03 20:44Z...
Organization tab do not shows the user when user is added to organization via Groovy Script
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the "Organizations tab". import com.liferay.portal.kernel.service.*; out.println...
Restricting the Guest Role's Access to the Home Page
Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is the expected behavior for the guest site in a given instance.  For the guest...
Impersonation Clashes with Cached Web Content Templates
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...
Handling an excess number of User Notifications
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...
Using Required for system configurations.
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+ Resolution Sadly this is currently a limitation of...
Liferay instance node going into hang mode - Failed to validate connection
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...
Does upgrade touch the doclib?
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document library. Does the upgrade touch the doclib files during the...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The following error message is displayed in the logs:...
Portlet 3.0 Control Panel Apps cause unexpected errors
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global Menu at the top is also inoperative, resulting in these error:...
DuplicateFileEntryException on Virtual Instance Startup
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the logs, resembles the following: INFO...

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