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Issue After installing a new hotfix, the Control Panel shows repeated sections and options.  Environment Liferay DXP 7.4 Resolution This problem can be a consequence of not deleting the contents of $LIFERAY_HOME/osgi/state/ after installing a hotfix.  To solve it: stop the server, delete...

Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance. Environment 7.2 Resolution One of the reasons this might happen is...

Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does not recommend deleting users, especially the ones who have created content that...

Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the sitemap includes setting yes for the page. Environment Liferay DXP [all...

Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address?  Environment DXP 7.4 Resolution Liferay does not support the use of the same...

Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay DXP Q3.1 Liferay DXP Q3.2 Resolution Create a fragment, navigate to...

Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site Roles and here, no option to view/delete the assigned users to the site roles....

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The users can resume logging in with no errors after 1 to 20 minutes with no further...

Issue "Add to page" permissions are populated by default for the roles "Guest" or "User". Although is the intended behavior, it may not be desired in some situations. Environment DXP 7.0, DXP. 7.1, DXP 7.2, DXP 7.3 DXP 7.4, 2023.Q3+ Resolution You can manually adapt the "Guest"/"User"...

Issue How do I disable the default Login Portlet to prevent any guest accounts from being created.  Environment DXP 7.2 Resolution In order to prevent any guest accounts from being created please follow these steps: On the control panel navigate to Configuration, then Instance Settings ...

Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass a ServiceContext object on which companyId of the instance has...

Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme and there use a custom icon. The other option is adding the following property...

Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer cannot be verified Environment DXP 7.0+ Resolution This is on the roadmap...

Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin should We configured SSO for users' login Environment Liferay Portal 6.1+ Liferay DXP...

Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the "Unknown product version" error is because this file got corrupted in your environment...

Issue We discovered that assigning the "Manage Available Accounts via User Channel Rel" permission to a role will enable the assignees to edit, or manage users of a certain Account. We believe this particular permission should not enable them to perform these actions. Could you please...

Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this: Create Organizations called Org1 and Org2 Create Accounts  called Account1 and...

Issue Is there a way to hide My Workflow Tasks option from the User Profile Menu? Environment Liferay DXP 7.4 Resolution Please go to Global Menu → Control Panel → System Settings → PLATFORM → Module Container → Component Blacklist Specify the following Component Name:...

Issue In the earlier versions or updates of Liferay, the Control Panel Menu was hidden for specific users, and in order to achieve this, custom themes were being used. Hence a new feature is introduced directly in the UI wherein the control panel menu can be viewed by the users according...

Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution You may need to disable this feature by...