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This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of issues that administrators have experienced in running an upgrade, along with...

Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs, simply dump the data in the old scheduler and the upgrade process will...

After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name. Resolution The ability to add backslashes in the screen name was...

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port code to a new version of Liferay. Please follow these steps in order to...

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not installed or recompiled the layouts in a new sdk it will create a...

This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix Packs 41 and 42 contains an invalid list of fixed issues. As a result, a...

This article outlines the changes to Tags and Tag Sets between Liferay Portal 5.2 to Liferay Portal 6.0, and later versions. Specifically: The changes to the Tags Navigation Portlet (Where Did Tag Sets Go?) How to migrate Tags to Categories and Tag Sets to Vocabularies. Resolution 1. The...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to...

This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital Experience Platform 7.0 or 7.1. For customers who are upgrading their Liferay...

When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These instructions should be used if...

This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN messages are issued with an SQL exception such as follows: 11:01:50,141...

The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11 Resolution General Guidelines: The general order of installation is: Fix-Packs and Security Updates before...

When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These are listed in order of what should be...

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution There is a way to display the User Personal Menu in the Control Menu if...

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException java.lang.NullPointerException at...

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions tab 3) Click on any permission for checking (e.g. Users and Organizations)...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How are redirects determined during SAML authentication? Environment DXP...

Issue We are unsure of the following: does Liferay update the createDate column in the user_ table when a user performs their first login to Liferay? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Liferay DXP 7.0 Resolution There are no changes done to the...

Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start with "site_administration." It will only work if we grant the permission with a...

Issue A Liferay administrator has created custom fields for pages and sites.  A site administrator cannot update or even view the value of these custom fields when going to a page configuration or to the site configuration. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution A...