Disable 'redirected to' popup

legacy Troubleshooting

Issue When accessing a page site as guest and changing the default language (IT) to another (for example EN), an azure popup will appear on the bottom left with the following message: Success: You were redirectet...

Personal Menu is disappearing after deploying custom admin theme

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Deploy custom admin theme (without any customization) by navigating to $Liferay_Home/deploy. 3. Log in as admin and Navigate to Control Panel > Instance...

The list of web contents filtered by Mine or Recent can take some time to load

legacy Troubleshooting

Issue When using the Web Content admin view filters Mine or Recent, the list of resulting web contents can take a while to load. Environment Quarterly Release 2024.Q1, 2023.Q4, 2023.Q3 DXP 7.4, DXP 7.3 Resolution...

Image title overlap on small screens

legacy Troubleshooting

Issue When viewing an image after it has been uploaded to Documents and Media and trying to scroll on small screens, the image title overlaps. Environment Liferay 2024.Q1.1 Resolution The observed behavior is a...

Are URLs that display/download Liferay JS information a vulnerability?

legacy

Issue Some monitoring tools may identify certain URLs that are accessible during routine scans that should not have allowed access. Among the URLs that are typically detected are URLs that can download Liferay's JS...

Liferay-ui: icon-menu does not collapse when clicking on another Action menu

legacy Troubleshooting

Issue When clicking on an Action menu and then clicking on another right after, the previous Action menu does not collapse, making the first one overlap the others. Environment 2024.Q1.1+ Resolution This...

Missing Folder Hierarchy in Related Assets Selection for Web Content

legacy

Issue Currently, it's only possible to find and select related files in a Web Content by searching by name. This becomes impractical when dealing with thousand of files that don't have semantic names but are...

Time format displayed in AM/PM format instead of 24 hour

legacy

Issue Liferay displays Time format differently on the site's time picker than on the OS. Environment DXP 7.4 + Resolution This behavior is due to the changes of LPS-169277 where the old time picker has been replaced by...

Errors related to tracking content showing net::ERR_BLOCKED_BY_CLIENT in the browser console

legacy Troubleshooting

Issue When adding analytics tracking code for services such as Google Tag Manager or Facebook, there are instances when the browser shows an error indicating net::ERR_BLOCKED_BY_CLIENT Environment Liferay DXP 7.4, Liferay...

Automatic removal of onclick event from source of Web Content

legacy

Issue 1. When the below content is pasted in the source of Web Content, then the onclick event gets removed from the source automatically. Below is the original content: <div class="Small-ButtonRSecond"><button...

<@liferay_aui.script> taglib JavaScript is executed twice in Journal Article templates with disabled cache

legacy Troubleshooting

Issue JavaScript added within the <@liferay_aui.script> taglib inside a web content template executes twice, leading to unintended behavior. For example: <@liferay_aui.script use="aui-base,aui-video">...

How to increase the limit of articles per page in Blogs?

legacy How To

Issue I would like to know if it is possible to increase the default Maximum Items to Display in the Blogs Widget. Environment Liferay DXP 7.4 Resolution You can modify the default blogs.entry.page.delta.values...

Page/Portlet Display Widget is Unresponsive

legacy Troubleshooting

Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display...

Remove all previous versions of KBArticle except for the latest version

legacy How To

Issue I wish to removal all prior versions of KB Article, but leave the latest version intact. Environment DXP Quarterly Release Resolution You could run the remove_kb_article_previous_versions.groovy Groovy Script...

Add a flag icon for language in web content

legacy How To

Issue Need to add language flag icon in web content Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of...

How can I display the maximize and minimize buttons in my widget

legacy How To

Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...

How to get content metadata from Asset Publisher template

legacy How To

Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget...

Unable to scroll right section panel in web content

legacy Troubleshooting

Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...

HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)

Troubleshooting

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...

How to store and view what users selected for the Cookie Consent banner?

legacy

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the...

SearchBarPortlet on private page

legacy

Issue We use SearchBarPortlet in our public and private appearance themes. Also, we have configured as 'destination', a results page with '/search-results' as friendlyURL. This page exists as public and private....

Accessibility: Success Criterion 4.1.1 Parsing (WCAG 2.1)

legacy

Issue The tool https://validator.w3.org shows accessibility issues related to success criterion 4.1.1 Parsing. Environment 2024.q1 Resolution Since WCAG 2.2, success criterion 4.1.1 Parsing is considered...

Localization Issue - Languages showing as "English (US)" when applied to "Current" column

legacy Troubleshooting

Issue When upgrading from Liferay DXP 6.x to 7.4, the following Language localization issue has been observed: Languages / locales listed in the portal-ext.properties file are not available to be assigned for users...

Language Override stores entries with incorrect character encoding

legacy Troubleshooting

Issue When editing or creating a Language Key through Control Panel → Configuration → Language Override that includes umlauts, accents, or any other special characters, the value displays encoding...

Embedding an external video in Web Content Article fails (iframe)

legacy Troubleshooting

Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable...

Web Content Structures not available when folder restriction is set up

legacy Troubleshooting

Issue Web Content Structures fail to appear available when structure restrictions in folders are setup Creating new web content in the designated folder shows no available Web Content Structures to choose from...

Translating static texts with Fragments

legacy How To

Issue Translating static text with the help of fragments and language overrides Environment Liferay DXP 7.4 [all updates] Liferay DXP 2023.Q1 Liferay DXP 2024.Q1 Resolution Step 1: a) Navigate to Applications...

Document status is not getting updated in search indexes

legacy Troubleshooting

Issue Unable to update the document status in the search indexes. Steps to reproduce: 1. Start the server. 2. Deploy the JAR file. 3. Navigate to the Control Panel > Custom Fields. 4. Add 2 custom fields,...

Captcha does not appear on each submission attempt in the form

legacy How To

Issue Create a form by enabling the CAPTCHA and submit it for the first time, try to submit it again, then the CAPTCHA will not appear. Steps to Reproduce: 1. Start the server. 2. Navigate to the Site Menu >...

Longer Team Names Fail to Word Wrap and Overlap the Description

legacy Troubleshooting

Issue When creating a long team name, the name overlaps the description of the team. Steps to reproduce: Start a vanilla 2024.q1 bundle Navigate to Menu > People > Teams > + Create a long team name using...

I cannot add a name for my display template

legacy Troubleshooting

Issue When I create a new widget display template there is no option to define the key name as we could do in previous versions, like this: Environment Liferay 7.4, Quarterly Release Resolution You need...

Data is lost when Web Contents are published with the Corsican language.

legacy Troubleshooting

Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the...

Uncaught TypeError in the DXP Homepage (PageTree)

legacy Troubleshooting

Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors. Certain roles that have access to edit web content see an error in the browser console log....

Unable to select Specific Display Page Template for the default 'Home' page from the page hierarchy

legacy Troubleshooting

Issue While creating web content and while selecting the Specific Display Page Template, the ‘Home' page does not get enabled and hence the child page associated with the 'Home’ page cannot be selected....

Content does appear correctly for 'Site Member' users even though permissions appear correct

legacy Troubleshooting

Issue We have a 'Web Content' set up as visible for 'Site Member' users. This 'Web Content' is under a hierarchy of folders. We added a 'Web Content Display' widget to show the 'Web Content'. The widget is also set...

Tabs created in Webcontent body field are not clickable in content management system

legacy

Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However,...

Can you add a theme or fragments to action pages?

legacy Troubleshooting

Issue How do I add fragments to action pages like /c/portal/update_password and /c/portal/update_reminder_query? Our theme reverts on utility/action pages /c/ When a user is taken to the...

.innerHTML is getting removed in web content (SaaS environment)

legacy

Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code...

All Custom Fields are not viewable in the Control Panel

legacy Troubleshooting

Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20...

In web Content Structures, Calendar in Date Picker Field does not display properly

legacy Troubleshooting

Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling. Environment Quarterly...

Where is the place to define default values for Web Content Structures in DXP 7.4 ?

legacy Troubleshooting

Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content...

How Will Special Characters Be Scoped Regarding LPS-78008?

legacy

Issue Will special characters be scoped at site level and not only instance level per LPS-78008? Environment Quarterly Releases Resolution After further review, it has been confirmed that LPS-78008 will not be...

After Upgrading to DXP 7.4+, there's an extra field within our structures

legacy How To

Issue After upgrading from DXP 7.3, we've observed that our structures have been modified and there is an extra "Fields Group" added to it. Environment DXP 7.4+ Quarterly Release Resolution This is the expected...

Feature flag LPS-202104 is not available for company 0

legacy Troubleshooting

Issue When upgrading my Liferay environment the following error occurs in the upgrade logs. How can I resolve this error? ERROR [main][FeatureFlagsBag:90] Feature flag LPS-202104 is not available for company 0...

Default Language code is not appending in URL

legacy How To

Issue The default language code is not appended in every URL of the portal. Environment Liferay DXP 7.4 [all updates] Resolution To enable the default language in every URL, the following property needs to be...

Canonical urls for commerce products

legacy How To

Issue Canonical URLs work correctly for pages in different locales, however, users want the same for their products so that the correct canonical tag is displayed for their product based on the page locale....

Multiple

tags on the Home page editor
legacy Troubleshooting

Issue Users want to improve SEO performance by ensuring that each page contains only one H1 tag. However, they noticed that '<h1 class="hide-accessible">Navigation</h1>' appears on all pages, thus this has to be a...

Hardcoded link resulting in 404 error

legacy Troubleshooting

Issue I have a hardcoded button to a web content that is now going to a 404 page. My link to Liferay content is now breaking. Environment DXP 7.4 Quarterly Release Resolution Hardcoding links to Liferay content can break...

Unable to Configure a Portlet on Content Pages Without Entering Edit Mode

legacy

Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP...

Deactivating Autogenerate Structure Key generates IDs

legacy

Issue I browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure...

Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node

legacy Troubleshooting

Issue When opening a Web Content in edit mode, the following error populates within the browser console: Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of...

Frontend taglib removed: 'liferay-frontend:html-vertical-card'

legacy How To

Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per...

"Learn how to tailor categories to your needs." linked documentation appears in bundle

legacy

Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...

Unable to read the content for custom_robots.txt file

legacy Troubleshooting

Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment...

Web Content Not Showing as `Translated`

legacy Troubleshooting

Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...

Changes in a site's widget page variation also affects the hierarchy in other variations

legacy

Issue Is it possible to configure Liferay so that a change in one site's widget page variation does not also affect another page's hierarchy? Environment Quarterly Release Resolution Unfortunately, there is no...

Why do I get PortletDataException when trying to delete a Site?

legacy Troubleshooting

Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490...

Strange characters appearing in Control Panel

legacy Troubleshooting

Issue We are observing a strange behavior in the system, where many fields display strange values, such as "â€€â€€â€€", in both System Settings and Instance Settings. We are also seeing the following WARN in our...

After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?

legacy

Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...

What are the conditions to decide if a page inherits its theme?

legacy

Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...

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