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Options to upload directories and files to the document library maintaining their tree structure

Issue What options are there to upload directories and files to the document library respecting their tree structure? Environment Liferay DXP 7.0+ Resolution There are two main options: WebDav allows updating...

Disable Email Verification in DXP 7.3

legacy How To

Issue In DXP 7.3, new users have to verify their email address in their initial login. I want to disable this verification requirement. Environment DXP 7.3 Resolution In DXP 7.3, the default value for...

Is it possible to disable the "Deletion" sliders for Staging Publications?

legacy How To

Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they...

Is multiple mount points to the existing configured file system will be possible?

legacy How To

Issue How to configure multiple mount points to the existing configured file system Environment Liferay DXP 7.0 Resolution There is no OOTB option to configure multiple mounts to store documents and media...

Nested Web Content Workflow status are not getting updated

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Issue When editing and publishing the web content which is having another web content embedded into it, its status becomes pending but the expected is that the structured/embedded web content's status...

Multiple branches to keep the codebase separate

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Issue Is it possible to use multiple branches to keep the codebase separate in the Liferay Cloud? Environment Liferay Cloud Resolution How you manage the branches of your codebase is completely up to you....

Logs are flooded with errors of java.lang.IndexOutOfBoundsException

legacy Troubleshooting

Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException:...

No content shown in Content Pages responsive mode

legacy Troubleshooting

Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...

Is there any real-time alert from Liferay SaaS when the production server is down?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If the production goes down, is there any real-time...

Is there any option to bring down the production server manually?

legacy How To

Issue Is there any option to bring down the production server manually? as there is an option only to restart the service Environment Liferay Cloud Resolution There are no ready-made options to bring...

Git Branch configuration with Liferay Cloud Dev environment

legacy

Issue Is there any place where the "develop" branch is configured as a default branch? Environment Liferay Cloud Resolution The environment variable LCP_CI_DEPLOY_BRANCH is read on the ciservice is...

LDAP server Id in Liferay

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Issue How to identify which LDAP server the user is coming from when Liferay is configured with multiple LDAP servers? Environment Liferay 7.2 Resolution LDAP Server Id in Liferay helps us to identify the LDAP...

User Segments and Personalization

legacy

Issue Unable to find the 'Segments' and 'Personalization' option. Environment Liferay 7.1 Liferay 7.2 Resolution In Liferay DXP 7.2, the creation of user segments and experience personalization are introduced as...

Got the error "saml-hook.war does not support this version of Liferay" after deploying the Liferay Connector to SAML 2.0 lpkg

legacy Troubleshooting

Issue Got the error saml-hook.war does not support this version of Liferay in log after deploying the SAML 2.0 lpkg (version 6.0.0) on DXP 7.1 fix pack dxp-18 Environment Liferay DXP 7.1 Resolution The root cause for...

Limit on number of users for 'Analytics Cloud' platform access

legacy

Issue Any limit on the number of users for analytics platform access if giving access to some more users for analytics cloud platform along with 'Admin' and 'Product Team' users. Environment Liferay 7.1 Resolution...

How to force syncing between Liferay DXP and Analytics Cloud?

legacy How To

Issue You want to force a sync at any given time Environment Liferay DXP Analytics Cloud Resolution The only way to force sync is to update the AC contacts configuration, as per described here. If syncing all...

Validation on Forms

legacy Troubleshooting

Issue Enable validation on the field(like Mobile Number) as Number then the field should not accept character or it should give an error message. Environment Liferay DXP 7.0(fix-pack de-32) Resolution The observed...

Validation on Forms(Numbers)

legacy Troubleshooting

Issue Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution...

After Reindexing, unable to view latest 'Web Content'

legacy Troubleshooting

Issue After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages. Environment Liferay 7.0 de-92 Resolution Obtain...

Same result counts from 'Portletpreferences Table'

legacy Troubleshooting

Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute...

How to set up auto deploy for a new environment in Liferay Cloud

legacy How To

Issue You want to set up an auto deploy task so every time a Build is created for a branch X, it is automatically deployed into the environment Y, just the way it is for the dev environment, when building the...

Site is insecure after adding a new custom domain into Liferay Cloud

legacy Troubleshooting

Issue After adding a new custom domain, the SSL certificate is no longer working and a website (in which the certificate was working just fine before) is now marked as insecure. Environment Liferay Cloud...

Automate syncing of all sites at once with individual property

legacy

Issue Possibility to automate syncing of more than 200 'Sites' at once with individual property in 'Analytics Cloud'. Environment Liferay 7.1 fix pack 18 Resolution A default property will always be created when...

Media files published in the Media Gallery widget are not being tracked by Analytics Cloud

legacy

Issue Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud Environment Liferay DXP Analytics Cloud Resolution This is the intended behaviour. The widget Media...

Is that possible to embed video in a blog using iframe element?

legacy

Issue Is that possible to embed the video in a blog? Environment Liferay DXP 7.0 Resolution Liferay DXP 7.0 does not support embedding iframe video in a blog content by default. Additional Information This feature has...

Is all the pending data synced at once between Liferay DXP and Analytics Cloud?

legacy

Issue How it happens the sync between Liferay and Analytics Cloud (AC)? Environment Liferay DXP Analytics Cloud (Token based connection) Resolution When the sync happens, it grabs all pending data and sends...

Does Liferay SaaS support IPv6?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay SaaS support IPv6 for the ingress point...

How often does the sync process happen between Liferay DXP and Analytics Cloud?

legacy

Issue How often does the sync process happen between Liferay DXP and Analytics Cloud? Environment Liferay DXP Analytics Cloud (Token-based connection) Resolution Sync happens every hour. , content: Issue...

How can I manage custom portlet options on Content Pages?

legacy How To

Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...

SAML Authentication Issue: Message context was not authenticated

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

Favicon not showing on legacy Microsoft Edge

legacy Troubleshooting

Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same...

Adding custom Spell checker and Query suggestions for languages that do not have them by default

legacy How To

Issue You might want to enable the spell checking and suggestion feature in your 'Search Portlet' but the language you wish to use does not have them by default. Environment Liferay DXP 7.x Resolution Create a...

HTTP 500 error when logging in via Liferay App Screen

legacy Troubleshooting

Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the...

How to programmatically get the list of calendar event invitees

legacy How To

Issue I want to get the list of users that accepted an invitation to an event (but programmatically, not by viewing the event on the UI) Environment DXP 7.2 Resolution - in the background, calendar events are called...

Define Permissions page crashes with a large number of groups on MS SQL Server

legacy Troubleshooting

Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General...

Guest User can't upload files in Forms

legacy

Issue Guest users should be able to upload files in the forms. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution As of now, there is no out of the box feature where a Guest user can...

The main.js of Notification portlet can be accessible

legacy

Issue End-user able to access main.js URL at their end Environment Liferay 6.2 Resolution The main.js of the Notification portlet can be accessed via inspect element or browser. It can be accessed in the browser...

Ability to set default "Viewable by" permission for assets

legacy

Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...

Wiki FrontPage cannot be deleted or renamed

legacy How To

The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...

How to see the number of downloads for Documents and Media?

legacy How To

Issue In Liferay 6.1 and 6.2, if you opened a Document as and Admin, you had the information about the number of downloads. This is missing in DXP 7.0+ Environment Liferay DXP 7.0+ Resolution In DXP 7.0+, you can...

Web Content can be published by Staging even if Web Contents are deselected

legacy

Issue Steps to reproduce: 1) Create new web content and configure the content on a page. 2) Click on publish to live and switch to the advanced publication, select the page and scroll down and uncheck the web...

Message displayed when "Paste" operation is used in editing web content (CKEditor)

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Dev Studio 3.9.0 does not start up with macOS Big Sur

legacy Troubleshooting

Issue Due to an issue with the bundled version of Eclipse, Dev Studio 3.9.0 on macOS Big Sur fails to start up, showing an error message "Alert: Failed to create the Java Virtual Machine." Environment Dev Studio 3.9.0...

Landing page redirection is not working after SAML configuration

legacy Troubleshooting

Issue Once the SAML is configured the Landing Page redirection is not redirecting to the desired page. Environment Liferay DXP 7.1 Resolution The pre and post-login actions (like DefaultLandingPage actions) are not...

DNSName components must begin with a letter error while starting LDAP server in Apache DS

legacy Troubleshooting

Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server:...

How can I change the editor used in the Knowledge Base app?

legacy How To

Issue How can portal administrators change the default editor of the Knowledge Base app installed in Lifray DXP? Environment Liferay DXP 7.0+ Resolution You can change the Knowledge Base's default editor from the...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

legacy Troubleshooting

Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...

Several unnecessary modules appear in the browser's console upon opening the Liferay site

legacy

Issue When opening the page of a Liferay DXP portal (public or private, logged in or not), several modules will appear in the browser's Developer Tools' "Source" tab @ http://localhost:8080/o/js_bundle_config:...

7.3 Applications Menu shortcut "CTRL+ Shift + M" conflicts with Firefox and Chrome native shortcuts

legacy

Issue The new Applications Menu on 7.3 DXP can be toogled with the keyboard shortcut CTRL+Shift+M, however, when not logged into Liferay, the same shortcut natively toggles the Responsive Design Mode in Mozilla...

How to reset mail settings

legacy How To

Issue How can I reset (delete from the database) mail settings I have previously set and saved from the UI, at Control Panel > Configuration > Server Administration > Mail? (e.g if I want to provide them through portal...

Site Facet is not working properly

legacy Troubleshooting

Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...

Liferay Accessibility Conformance Report Whitepaper (508 and WCAG Compliance)

legacy

Liferay DXP Accessibility Conformance report based on VPAT version 2.4. Conformance to the listed accessibility standards has been evaluated by Liferay using a combination of automated...

How to disable birthday and gender fields from user profile

legacy How To

Issue Is it possible to disable birthday and gender fields from user profile? Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution On Portal 6.2, go to Admin > Control Panel > Configuration > Users > Fields ,...

When pasting a content into the Liferay editor, all the formatting is lost

legacy Troubleshooting

Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP...

Expand button not working in mobile view

legacy

Issue While clicking the Expand button of Document & Media in the Mobile, it is not working. Environment Liferay DXP 7.2 Resolution The Expand button is working on all screen size, however, the expand button does not...

How to manually know the storage in use in a Liferay PaaS environment

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Description The storage is a limited resource with a default quota...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...

Storage structure and mechanism to verify the backup storage

legacy

Issue How the Documents are stored and a mechanism to verify the backup storage with SAN storage. Environment Liferay 7.0 Resolution When uploading the documents via document and media portlet from the Liferay...

Getting informed about scheduled maintenances

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to get informed about scheduled maintenances. If...

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