Search Results

Capability
Feature
Deployment Approach
CKEditor update on Liferay 6.2
legacy
authorEmailAddress: istvan.gergely@liferay.com, authorName: István Gergely-Tárnoki, content: Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
How to apply Font Awesome in a custom theme
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v...
How to find official Fix Packs in HelpCenter
legacy
authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...
Applying patches on multiple projects
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the...
Page Order difference in Staging and Live Server
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. ,...
How to change the default values available for password policy settings
legacy
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
HTTP status 414" error may occur when performing a search using the search portlet
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to reindex the search as "Resource" option under Server Administration is blank
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the...
The dependency versions are not removed by Liferay Upgrade Planner
legacy
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...
How can we track the complete details of the login history of any user from Liferay Database?
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
Users are not visible until reindexing
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar...
Why can default users access a Sites page on the Control Panel?
legacy
authorEmailAddress: nathan.roberts@liferay.com, authorName: Nathan Roberts, content: Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Is folder subscription available in knowledge base management ?
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...
Preview is not generated for .pptx files in Document and Media
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...
Unable to Submit Form through IE.
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...
Liferay DXP Searching & Indexing FAQ
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
Patching Tool Separate Command
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
What is a Slim Bundle?
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
How to disable Liferay Commerce from accessing currency update service
legacy
authorEmailAddress: philip.chapman@liferay.com, authorName: Phil Chapman, content: Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
How do I re-subscribe to Help Center announcements after opting out?
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Addressing UI issues after the installation of a hotfix or fixpack
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
Gradle builds failing to complete
legacy
authorEmailAddress: philip.chapman@liferay.com, authorName: Phil Chapman, content: Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
Why does logging in with a new user create two '\home' entries in the database?
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy
authorEmailAddress: jordi.rodo@liferay.com, authorName: Jordi Rodó, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What does the "Expired" filter do in Web Content?
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...
Change the Sitemap format in Liferay DXP
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead?...
Resolving errors when using Liferay JSON Web Service to do the searching
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute...
How to hide the title of a portlet on DXP
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if...
How can I keep a web page out of Google's crawler?
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue I don't want some pages to be crawled by Google and display in the search result.  Environment DXP 7.0, DXP 7.1, DXP 7.2 Resolution You can prevent a page from appearing in Google Search by including a noindex meta tag...
Should we reindex all search indexes on a regular basis?
legacy
authorEmailAddress: adam.zsolnay@liferay.com, authorName: Adam Zsolnay, content: Issue Should we reindex all search indexes as a regular maintenance task? If so, how often should we complete it? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It is not necessary to perform...
LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR...
How are Rules handled on Forms?
legacy
authorEmailAddress: nathan.roberts@liferay.com, authorName: Nathan Roberts, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue Rules can be created for Forms however...
How to resolve Dev Studio "Could not create DXP download token" installation errors
legacy
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are...
Can I change the default Control Menu position to closed?
legacy
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations...
Keeping toast success/error messages visible until user acknowledgement
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue As a user, I would expect if toast...
Are Fix Packs cumulative?
legacy
authorEmailAddress: alexandra.rujzam@liferay.com, authorName: Alexandra Rujzam, content: Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...
Conversion process fails in Adaptive Media
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
legacy
authorEmailAddress: sherry.tan@liferay.com, authorName: Sherry Tan, content: Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context...
Incorrect Metadata in Document & Media
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...
Search Result Widget does not populate Products associated with Category Content
legacy
authorEmailAddress: benjamin.clement@liferay.com, authorName: Ben Clement, content: Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....
Unable to handle SAML Request
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR...
Method to diff two Liferay Fix Packs
legacy
authorEmailAddress: philip.chapman@liferay.com, authorName: Phil Chapman, content: Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...
Authentication through LDAP when SAML is enabled
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...
How to simulate a remote staging environment with one portal
legacy
authorEmailAddress: rodrigo.mier@liferay.com, authorName: Rodrigo Mier, content: Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...
Change of context between themes is not working as expected
legacy
authorEmailAddress: peter.wagner@liferay.com, authorName: Péter Wagner, content: Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...
LDAP users are able to login with Default User Password
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the...
How can I create custom form rules?
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...
LCS Connection Grace Period Message Displayed to Liferay DXP Users
legacy
authorEmailAddress: patricia.draut@liferay.com, authorName: Patricia Draut, content: A warning message will be displayed when a Liferay DXP instance, activated through Liferay Connected Services, loses it's connection for more than 1 hour. This is the connection grace period message that informs...
[LES] Issues reinstalling Liferay Connector to X-Pack Security
legacy
authorEmailAddress: philip.chapman@liferay.com, authorName: Phil Chapman, content: Issue I'm having issues reinstalling X-Pack Security How do I reinstall X-Pack Security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onwards (de-54) Resolution To Install Add Liferay Connector to X-Pack...
Pagination not working
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
legacy
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the...
Published web contents are not visible to users
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...
Asset Publisher does not display Web Content Article
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
legacy
authorEmailAddress: joel.garman@liferay.com, authorName: Joel Garman, content: Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...
CSRF (p_auth) token is not included in portlet ResourceURLs
legacy
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...)...