Legacy Knowledge Base
Published Jul. 2, 2025

OrderID license validation failed deactivating my server

Written By

Nathan Roberts

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Issue

  • Previously it was possible to activate a Liferay Portal server using an OrderID, this activation method is now deprecated and the web address that the Portal will attempt to communicate with is no longer valid.
  • This has caused the Portal to be unusable

Environment

  • Liferay Portal activated by an OrderID

Resolution

  • Please contact Liferay Support for a new license that can be used to validate the affected server
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