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Session timeout problems in Azure related environments

Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...

Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?

legacy Troubleshooting

Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...

How do we set the number of Recent Sites that show up in the Control Panel's Sites column?

legacy How To

Issue We would like to control how many Recent Sites are listed on the Control Panel's Sites column. Environment Liferay DXP 7.3 Resolution The following property can be declared within the portal-ext.properties...

Fetch forms through API in Liferay DXP 7.1 and above

legacy Troubleshooting

Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms. Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...

Deploying Liferay DXP 7.3 on JBoss EAP 7.3.0

legacy How To

Issue Detailed steps to Install Liferay DXP on JBoss EAP Environment Liferay DXP 7.3 JBoss EAP 7.3.0 JDK 1.8 Resolution 1. Liferay Home is the folder that consists JBoss server folder. After installing and deploying...

java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called

legacy

Issue When this error "java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called" occurs? 2021-10-04 09:09:58.095 ERROR [default task-34][IncludeTag:128] Current URL /...

How do I disable the Trial license within a Liferay DXP image?

legacy Troubleshooting

Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...

SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080

legacy Troubleshooting

Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...

Liferay 6.2 upgrade stops at UpgradeDynamicDataMapping#upgradeXMLStorageAdapter step

legacy Troubleshooting

Issue The Liferay upgrade process hangs at one specific part for a longer period of time (several hours) com.liferay.dynamic.data.mapping.internal.upgrade.v1_0_0.UpgradeDynamicDataMapping#upgradeXMLStorageAdapter...

Ext module is not deployed with the cloud deployment process

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...

Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack

legacy Troubleshooting

Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...

Bidirectional Synchronization with Google Calendar

legacy

Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in...

Unicast with JGroups (RMI)

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Difficulty Adding Assets That Use Alloy Editor on Windows Os in DXP 7.0

legacy Troubleshooting

This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a...

DXP Fails to Generate Captchas and Charts on RHEL 7.4

legacy Troubleshooting

When using RHEL 7.4, and viewing a captcha, or when navigating to Control Panel > Configuration > Server Administration, the following stack trace will appear in the application server logs. That is...

Tomcat JDBC Connection Exhaustion

legacy Troubleshooting

This article helps troubleshooting MySQL when executing the VerifyProcess. Small Max JDBC Connection Pool causes JDBC Connection Exhaustion if the VerifyProcess is executed...

Resolving 'UnsupportedOperationException' Caused by an Invalid Audit Max Queue Size Setting

legacy Troubleshooting

This article documents steps on how to increase the audit message max queue size that leads to an UnsupportedOperationException. By default, System Settings > Foundation > Audit > "Audit message max queue size" is set...

Known Issues with Core-5

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article outlines a small set of...

X-FRAME-Options Reference Guide

legacy How To

This article is to help those who wish to change the X-Frame-Options in Liferay Digital Experience Platforms. Usually, this is required if you are trying embedding widgets in a portlet or an iFrame so that HTTP headers...

Starting Up a Liferay Bundle From an External Drive on a Mac

legacy Troubleshooting

Whether it's for demo-ing Liferay or for other purposes, you may at some point wish to run a Liferay bundle from an external hard drive. Most of the time, this is straightforward. When...

Staging Options When Using the Publication Form

legacy How To

After you have enabled Staging (either Local Live or Remote Live) for a site, you will notice on the dockbar in your staging site that a new "Staging" drop-down menu appears that contains a green publish button. If you...

LDAP Frequently Asked Questions

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. As many Liferay subscribers use...

Setting Up Liferay Portal 6.1.x EE With WebLogic 11g Managed Server Settings

legacy How To

This article contains a basic guide for setting up Liferay 6.1.x in Weblogic 11gR1 with Managed Servers. Please note that this is not designed to be used in every specific environment; this is merely a simple guide...

Setting up Solr on Linux with JBoss

legacy How To

This is an introductory guide to setting up Solr and then switching Liferay Portal's indexing method to Solr. Keep in mind that this is only one step in creating a cluster for use with...

Portal Search Results Do Not Include Knowledge Base Articles

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Changing Permissions of all Web Content Display Portlets

legacy How To

This article describes how to change permissions across multiple Web Content Display Portlets at the same time. Resolution If a template is created that contains multiple Web Content Display portlets, they are not...

List of Cookies That Are Affected at Liferay Login

legacy How To

In compliance to the European Union Cookie Directive, please see the following articles in reference to cookies that Liferay has set upon at login. Resolution How HTTP Cookies are...

Utilizing Jasper Reports Plugin in Liferay

legacy How To

The Jasper Reports Plugin is designed to work with the Reports Portlet in order to enhance the report capabilities of reporting programs such as iReport. This article will demonstrate...

Issues with Using IBM J9 JDK

legacy Troubleshooting

When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...

Creating a Role That Allows Users to Impersonate Other Users

legacy How To

Below are the steps on how to create a role that allows users to impersonate other users. Resolution Add a role Define Permissions Portal: General [Go to Control Panel, Impersonate]...

New UI Features in Liferay Portal 6.2

legacy How To

This article outlines some of the big changes that have been made to the UI in Liferay Portal 6.2, and how to work with them. Liferay Portal 6.2 brings a set of improvements to the usability and user interface....

Setting Up Basic Facebook Authentication With Liferay Portal

legacy How To

This article will provide a step-by-step guide to configuring the Facebook login feature in Liferay Portal. Resolution Create Facebook Developer Account To begin, you will need two facebook accounts; that is, a...

Inconsistent Check Interval Times Expires Web Content Articles Prematurely

legacy Troubleshooting

This article documents a known issue when configuring the Web Content check interval settings, and provides a workaround for the user. This known issue only affects Liferay Digital Experience Platform 7.0. To configure...

Changing Settings in Live, Embedded Portlets

legacy How To

This article outlines a practical suggestion for how to change or delete settings in live, embedded portlets. Resolution Liferay makes it possible to embed portlets in the layout template and in the theme. While...

How Password Policies are Applied in Liferay

legacy

This article describes several cases in which a user can receive a password policy. Resolution Here are several use-cases outlining how password policies are applied in Liferay Portal. Case 1 When a user and all...

Liferay Information for Common Browsers

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following article contains relevant...

Changing Content Permissions from Staging Environment to Remote Live

legacy How To

This article outlines a practical suggestion in the case of publishing updated content permissions from a staging environment to a remote live environment. Following this suggestion will ensure that the updated...

Activation Key Files Must Be Deployed Before Deploying Plugins

legacy Troubleshooting

This article briefly describes a deployment error that can be easily avoided by simply ensuring that the portal's activation key is deployed before any plugins are deployed. If an...

Increasing the Speed of Search/Indexing Times

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...

Granting users permission to customize site pages

legacy How To

Permission to customize site pages can be granted to users via the "page customization" feature. Resolution To enable "Page Customization" on a desired page: In the control panel,...