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Exporting a form exports items that do not already exist

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How Can I Add Images to the Calendar App?

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Issue I would like to add thumbnail images to events in the calendar app. Environment DXP 7.3 Resolution This functionality is not available out of the box, but a feature request for future development...

How Can I Sort Web Content Structures and Templates Newest to Oldest by Default?

legacy Troubleshooting

Issue Web content structures and templates are sorted oldest to newest by default, and I need to reverse the sort order to see the newest entries first. Environment DXP 7.3 Resolution This is resolved by...

Set permissions required to create an organization site

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Theme Is Not Displayed on Pages and Styling Is Missing

legacy Troubleshooting

Issue Liferay's pages do not display correctly when accessing Liferay directly (i.e. not though a web server, such as Apache HTTP server) Environment Liferay DXP 7.X Liferay Portal 6.X Resolution...

User Initials are no longer present in DXP 7.2+

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Issue In Liferay DXP 7.0 the default user avatar had the user's initials in it. Now with DXP 7.2+ those initials are no longer present. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately it is...

DXP 7.3 FP2+ requires Liferay Connector to Solr 8 v4.0.1 to fix "BundleException: Could not resolve module: com.liferay.portal.search.solr8.impl _ Unresolved requirement" error

legacy Troubleshooting

Environment Liferay DXP 7.3 FP2+ Liferay Connector to Solr 8 v4.0.0 Symptom After installing Fix Pack 2 or higher on DXP 7.3 where the v4.0.0 version of the Solr 8 connector has been installed previously, the...

Why is some text formatting not being replaced when I select a different format?

legacy Troubleshooting

Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...

Can't add new content from the Asset Publisher on Content Pages

legacy

Issue When we use Widget pages, there is a '+' button on the Asset Publisher where we can create different assets That button is not available when the portlet is on a Content page Environment Liferay DXP...

Categorization of Assets are not working

legacy Troubleshooting

Issue Asset categorization is not working across the entire website. Steps to reproduce Click web content -> Add new web content -> Try to select Categories of web content There is no option to select the...

Why are the 'Site Variations' not working properly?

legacy

Issue Page variations in Staging do not save distinct versions when edited, instead, edits populate across all variations. Steps to reproduce 1. Start with a clean instance of Liferay 7.2 fix pack 9 2. In Site...

The picture tag gets removed from the adaptive image when using alt attribute

legacy

Issue Editing the published web content by adding the alt attribute in the source code of the image, the picture tag gets removed from the adaptive image. Steps to reproduce: Create dummy page Create web content:...

NoSuchInstanceFormException

legacy Troubleshooting

Issue The exception "NoSuchInstanceFormException: No DDMFormInstance exists with the primary key 0" triggers continuously even every minute. Environment Liferay DXP 7.1 Resolution This error may happen when Liferay...

Form Fields disabled

legacy Troubleshooting

Issue In a form, fields are disabled when filling it. While inspecting the same, it shows a 404 error status in the browser console. Also, the form is working perfectly for some users but not for all users....

No indication of backup process' status

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have started a backup/restore process and we...

Authority to edit notices

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unable to configure the Jenkins/CI to connect with gitlab: "Expecting a valid secret token"

legacy Troubleshooting

Issue There is an open issue introduced in the Jenkins's plugin: Gitlab Branch Source plugin since the 1.5.2 version affecting to the CI integration in Liferay Cloud. You can find this issue if you are trying to...

Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is it supported ?

legacy

Issue Requirement is to upgrade the Bootstrap library. Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is Liferay portal 6.2 compatible with Bootstrap 5? Is it supported ? Environment...

Forgot Password is not popped up with an error when providing an email address that doesn't exist in the DB

legacy

Issue In the 'Forgot Password' option, while trying to provide an email id that doesn't exist in the database, the user can proceed to answer the security question. Whereas an error is not popped up saying the user's...

Is it safe to delete the standard automatically generated roles?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check the list of members who have been granted sight rolls

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check users who have turned on "Receive change notifications" in Asset Publisher

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is there a way to allow upper cases in a screen name?

legacy

Issue Is there any way to ensure that a user's screen name maintains the same capitalization that is present in the AD (Active Directory) when the user is imported into Liferay? Environment Liferay DXP 7.2...

Web contents are not visible under control panel

legacy Troubleshooting

Issue Exporting the site from one server to another server results in web contents are not visible with the below error in console. However, could see when searching through its article id. 2020-06-03...

How to differentiate instances based on environments in Dynatrace

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When Dynatrace is enabled in multiple environments, it...

Setting Review Dates and Times for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Automatic backup stops while deploying new builds

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our scheduled backup process didn't finish, it...

How to manage (deactivate, delete) themes

legacy How To

Issue After deploying a theme, how can it be managed, i.e., deactivated or deleted? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Use the App Manager to manage your themes: Open the App Manager: Prior DXP...

Scrolling to a certain point of the Page

legacy

Issue When clicking on the title, which is displayed in a widget display page, the display page will be scrolled partly (or completely) down when it is loaded. Steps to reproduce: Create a test widget page, by...

Changes not reflected on Web content articles after importing LAR

legacy

Issue Web content article do not get updated to the version in LAR, but rather stays on their upgraded version even after importing the LAR. Steps to reproduce- Go to Global Site. Go to Content and Data --> Web...

Adding a GIF image in a web content making it a static image

legacy Troubleshooting

Issue Uploading a GIF image in Documents and Media, and then add this GIF image to a Web Content article through the image tool. Per checking the source code, the &imagePreview=1 is added at the end of the image's...

Behavior of existing users when logging in to instances that have been used without the "Require license" check box checked and the check box is checked.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unexpected error occurred while duplicate the Fragment

legacy Troubleshooting

Issue Unexpected error occurred while duplicate the same fragment on content page. Steps to Reproduce Create a Fragment and add the following code snippet in HTML Tab. <label><span...

Is there a way to filter multi-level selections in Liferay DXP?

legacy

Issue Is there any mechanism in Liferay DXP that allows users to filter across many levels of attributes? For example, start with a brand, then a product, then a size, then a color, and so on. Environment Liferay...

Some CKEditor button functionality is missing for the Blog portlet.

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Issue The font size, superscript, and subscript buttons are missing from the toolbar when using the CKEditor for the Blogs portlet. Steps to Reproduce In portal-ext.properties file, add the following properties:...

Automated process to tag multiple documents

legacy

Issue Is there any way to add a tag to a bulk of documents, rather than manually adding to each document? Environment Liferay DXP 7.1 Resolution Liferay unfortunately does not have an out-of-the-box functionality...

Not able to create custom form field

legacy Troubleshooting

Issue While trying to create a custom form field using Liferay Developer Studio 3.8.1. LDS shows an error "Specified Liferay version is invalid. Must be in range [7.0.0,7.2.0)" Environment Liferay DXP 7.2 Resolution...

Multi option product details, SKU image is not displayed when the option is changed

legacy Troubleshooting

Issue Steps to reproduce: 1) Added channels and catalog in commerce section 2) Added Products in commerce section. Configure options for product as color and generated SKU. 3) Uploaded images in media tab of product...

Search result count is limited to 10000 when you use Elasticsearch 7

legacy Troubleshooting

Issue Steps to reproduce - users and organizations Create 15000 users using the attached add15000Users.groovy script. Execute the groovy script from Control Panel => Server Administration => Script Go to Control Panel...

Search Results