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How to know if your UDP Multicast communication is working
legacy Troubleshooting
Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances.  Changes have not been replicated from one node to another.   Environment...
Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process
legacy Troubleshooting
Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...
How does the content sharing functionality from parent sites to child sites work? What type of content is supported?
legacy
Issue What does sites.content.sharing.with.children.enabled do,  how does the content sharing functionality from parent sites to child sites work, and what type of content is shared from parent sites? Environment Liferay...
CSS changes are not reflecting
legacy Troubleshooting
Issue The CSS changes are not reflecting in the browser until and unless the caches are cleared. Environment Liferay 6.2 Resolution If the CSS changes are reflecting in the theme until the browser cache is not cleared....
Spell check button does not appear on CKEditor toolbar
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
ArrayIndexOutOfBoundsException while upgrading portal DB from Liferay DXP 7.0 to Liferay DXP 7.1
legacy Troubleshooting
Issue The below error is the known issue when upgrading the portal DB using upgrade client tool from Liferay DXP 7.0 to Liferay DXP 7.1 and the reference LPS for the same is "LPS-86026"....
Cluster Node name is missing from sessionID in Audit_AuditEvent table
legacy
Issue In a cluster environment, after setting the cluster node name (jvmRoute or instance-id) on Application Server, the node name is not appended to the sessionID stored in Audit_AuditEvent table.  When checking the...
Cannot disable simultaneous login
legacy Troubleshooting
Issue After setting the following properties in portal-ext.properties, user can still login simultaneously. live.users.enabled=true auth.simultaneous.logins=false Environment Liferay DXP 7.1 Liferay DXP 7.3 Liferay DXP 7.4...
6.2 to 7.1 Oracle 12 Database Upgrade Results in Web Content with Custom Structures and Templates to have Missing Content
legacy Troubleshooting
Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom...
Authorization and Javascript recovery from the backend
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
Setting up the Portal Instance Name (Website Name) in Liferay DXP 7.1
legacy Troubleshooting
Issue The website name is set by default as Liferay DXP. This name can be set to a new name by making changes in instance settings( Configuration-> Instance Settings -> Configuration -> Main Configuration ->...
How to check if an LPS or LPE fix is included in a Fix Pack
legacy How To
Issue How do I check if a certain fix (exp. LPS-XXXXX) is included within a Fix Pack? How do I check if a certain fix (exp. LPE-XXXXX) is included within a Fix Pack? Environment Liferay DXP 7.2  Resolution Step1:...
Slow Performance or OutOfMemory errors due to StripFilter
legacy Troubleshooting
Issue The StripFilter in Liferay DXP removes blank lines from Javascript, CSS, and other files. While this can result in slightly faster load times for dial-up users, it can also result in a big...
Knowledge base AssetCategory API
legacy How To
Issue I want to automatically categorize knowledge base articles. I have built the functionality to download articles, assign categories, and save them back. What I am missing is the ability to get the existing...
Can I disable the System Check that is running on startup in my Development environment?
legacy Troubleshooting
Issue During Liferay's startup, the following message in the logs indicates that a system check is being run: INFO [main][SystemCheckOSGiCommands:111] Running "Declarative Service Soft Circular...
How to modify Terms and Conditions
legacy How To
Issue How to modify "Terms and Conditions" which are displayed when a user logs in for the first time in the portal? Environment Liferay 7.0 Resolution Adding the custom Terms and Conditions involves the...
Setting Site Member Role Permissions
legacy How To
Issue How can I change/edit permissions for a Site Member Role? Environment Liferay 7.0 Liferay 7.1 Resolution Permissions for the Site Member Role can be found at: Control Panel > Users > Roles > Site Roles Tab >...
How to blacklist the Sign in Portlet
legacy Troubleshooting
Issue If SAML is configured/enabled in Liferay and Login portlet is removed from the page, a user can still see the Sign in Portlet and he/she can log into the portal without using SAML login mechanism by...
Logs Rotation
legacy How To
Issue If you want to rotate logs for every 12 hours in a day(2 log files to be created each day) Environment Liferay 6.2 Resolution The logs can be rotated for every 12 hours and it can be achieved through a very...
Restricting/Disabling the Default Liferay DXP (Guest) Site access.
legacy
Issue The '/web/guest' associated with the domain name will redirect to the default DXP site. Suppose there are two sites, site1 and site2 mapped to domains www.domain1.com and www.domain2.com                ...