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I cannot add a parent page in Menu Display using the Pages Hierarchy
legacy Troubleshooting
Issue I have an issue with the Menu Display Widget. When I try to select a parent menu in the configuration tab, the preview doesn’t change and after saving the configuration the Pages hierarchy is reset. Reproduction...
Radio Buttons in Forms cannot be navigated by keyboard
legacy Troubleshooting
Issue I have set up a form with non-inlined radio button groups. Using tabulator and arrow keys, I cannot select the appropriate option within groups. This is an accessibility issue, since the form cannot be...
User Redirected to Guest Site Login After Clicking Form Submission Link in Email Notification
legacy
Issue Clicking the form submission link in an email notification redirects a user to the login form on the Guest site instead of the site where the form was submitted. Navigate to Control Panel > System Settings >...
Make certain pages accessible to specific IPs only
legacy How To
Issue How to make certain pages to be accessible only via specific IPs. Environment Liferay DXP [all versions] Resolution In order to allow certain pages to be accessible via specific IPs, users can perform...
Special characters like apostrophe (') is displayed as its ASCII value in the account address field
legacy Troubleshooting
Issue Special characters like apostrophe (') are displayed as their ASCII value in the account address field. Steps to Reproduce: Start Liferay DXP 2024.Q1.12 Go to Control Panel -> Accounts Create an...
Liferay.on("allPortletsReady") getting fired before all portlets are ready
legacy
Issue Liferay.on("allPortletsReady") getting fired before all portlets are ready Steps to reproduce: Start the server. Create a form with multiple text fields, single selection radio button set with multiple...
Pagination Numbers Displayed in Hindi Numerals When Language is Switched to Hindi
legacy Troubleshooting
Issue When switching the language from English to Hindi, the numeric values in the pagination control change to Hindi numerals. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3  Resolution This issue...
ClassCastException When Adding Web Content in Batch via Headless API
legacy Troubleshooting
Issue When attempting to add web content in batch using the headless API endpoint /o/headless-delivery/v1.0/sites/{siteId}/structured-contents/batch, a ClassCastException occurs. The error resembles the...
Are Document Previews in Liferay Compatible with '.potx' File Extensions?
legacy Troubleshooting
Issue We are facing an issue with the preview of files having '.potx' extension. We added the extension in System Settings > Documents and Media > Service and System Settings > Documents and Media > Item Selector View....
After upgrading to DXP 7.4 u92 I receive an unable to locate transaction executor error on server startup
legacy Troubleshooting
Issue I have an issue with deploying our custom built Java modules. I upgraded from DXP 7.4 update 81 to u92. After the upgrade, on server startup the deployment of the custom built modules behavior is inconsistent and...
How to perform some actions when an OSGi module is started/stopped
legacy How To
Issue I would like to perform some actions when my OSGi module is started/stopped. How can I achieve that? Environment Liferay DXP 7.0+ Resolution NOTE: The following resolution requires customization and should only...
Using the "ehcache.multi.vm.config.location" property, the "java.lang.NullPointerException: Configuration Path is Null" error occured
legacy Troubleshooting
Issue After configuring the "ehcache.multi.vm.config.location" property in portal-ext.properties, the following errors occurred. ERROR [SCR Component Actor][ROOT:47] bundle...
Error: HikariPool-1 - Failed to validate connection org.postgresql.jdbc.PgConnection@xxxxxx (This connection has been closed.). Possibly consider using a shorter maxLifetime value
legacy Troubleshooting
Issue Facing the following error in the logs and the Liferay node became unresponsive: HikariPool-1 - Failed to validate connection org.postgresql.jdbc.PgConnection@6c009ca1 (This connection has been...
Alternative to using the Registry API in Liferay DXP 7.4
legacy How To
Issue Upgrading from Liferay DXP 7.3 to 7.4 can found issues with a custom module that overrides jsp files and uses the Core Registry API...
Deploy Liferay DXP 7.4 as a Service
legacy How To
Issue How do you deploy Liferay as a service in Linux? Environment Liferay DXP 7.4 Quarterly Release Prerequisites Need Root user level. Resolution Create liferay.service file as root user in...
Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"
legacy Troubleshooting
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as...
Log Directory for Liferay
legacy Troubleshooting
Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP  7.3 Liferay DXP 7.4 Resolution The following are the steps...
How to migrate from SharePoint to Liferay DXP?
legacy
Issue We would like to migrate a lot of content from SharePoint to Liferay. Are there any Liferay-specific tools, connectors, or utilities available to facilitate this migration process? Environment Liferay DXP...
Security scan detected a "Reference to Windows file path is present in HTML"
legacy Troubleshooting
Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL:...
Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
legacy Troubleshooting
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...