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Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly
legacy Troubleshooting
Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...
Integrity constraint violation: unique constraint or index violation: IX_
legacy Troubleshooting
Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered:  2024-07-22 18:47:13.741 ERROR...
How to Enable Cookies Banner for Specific Sites
legacy
Issue Is it possible to enable cookies for a specific site? Environment Liferay DXP 7.4 Resolution The ability to configure cookies on a per-site basis in Liferay requires defining a virtual host. If a site does...
session.test.cookie.support portal property
legacy
Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP  Resolution This property is related...
Two locations to set up Password Reset Notification Templates
legacy
Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The...
There was an error when loading the "text" field
legacy Troubleshooting
Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...
I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies
legacy Troubleshooting
Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...
Upgrading to a Quarterly Release fails due to Elasticsearch exceptions in the logs
legacy Troubleshooting
Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle...
View only permission for custom Field does not include frontend restrictions
legacy Troubleshooting
Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create...
Unable to login without the sameSiteCookies="none"
legacy Troubleshooting
Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article:...
How to disable error messages?
legacy How To
Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...
How to create schedulers in DXP 7.4 and above?
legacy Troubleshooting
Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a...
Batch Error encountered during upgrade using SQL Server 2019
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null...
sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
legacy Troubleshooting
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...
Need to get values from System Configuration
legacy Troubleshooting
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
'Your request failed to complete' while saving the values of Mail settings under Instance settings
legacy Troubleshooting
Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess
legacy Troubleshooting
Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...
Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml
legacy
Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....
Idle Database connections in Liferay
legacy
Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...
Audit portlet only available for Administrators
legacy How To
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...