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Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
Restricting the Guest Role's Access to the Home Page
Troubleshooting
Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
How to clear the data folder of Glowroot in Liferay PaaS
legacy How To
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and...
Do I need to request an activation key for my Liferay service on Liferay PaaS?
legacy
Issue This article discusses whether PaaS subscribers will need to request a new activation key for the Liferay service. Environment Liferay PaaS Resolution An activation key will automatically be generated and applied for...
Impersonated user is unable to add items to the cart
legacy Troubleshooting
Issue When impersonating a user with permissions to add items to a cart, a message is seen in the UI, which says: “Danger: [object Object]” and the items do not get added to the cart. This behavior can be...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
How to Customize Webserver Log Format
legacy How To
Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following...
Keep-alive setting for VPN
legacy
Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive...
How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate
legacy
Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be...
How to have multiple Jenkins account in Liferay PaaS
legacy
Issue Is there any possibility of having multiple Jenkins accounts for the build process and deployment in the environment so that would be able to track who initiated the Jenkins build or who started the build?...
Accessing HTTPS services through VPN Connection
legacy Troubleshooting
Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection....
When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"
legacy Troubleshooting
Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is...
How to increase Google cloud CDN caching time
legacy
Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and...
Liferay PaaS - Builds are triggered from multiple branches when pushing one branch
legacy Troubleshooting
Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to...
(Cloud) Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
legacy Troubleshooting
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...
Public access of database
legacy
Issue How users can enable public access to the database of their PaaS environment Environment Liferay self-managed (LXC-SM) Resolution Enabling even read permissions to the database is a huge security risk....
Block the traffic based on the regions
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the...
How to redirect users accessing www.mydomain.com to mydomain.com in my PaaS environment?
legacy How To
Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS...
Blocked:origin errors are seen when deploying Spritemap CX
legacy
Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing...