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Cross domain pages are accessible in DXP 7.2
legacy Troubleshooting
Issue After creating two websites of different domains user is able to access the pages of other domains as well Expected results: www.sitea.com/web/site-a/page1 → Page 1 of site A should accessible with site A domain....
Next-gen image formats such as JPEG 2000, JPEG XR, and WebP are supported with Liferay?
legacy
Issue Next-gen image formats are supported with Liferay or not Environment Liferay DXP 7.0+ Resolution Next-en images formats ( JPEG 2000, JPEG XR, and WebP) are not supported with Liferay as of now There is already a...
Search Results in Recycle Bin are not ordered by Removed Date
legacy Troubleshooting
Issue When searching for content in the Recycle Bin, the entries are not sorted by Removed Date as expected. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This behavior occurs because the entries are sorted by...
Filter by Field is not working properly on Global Site page Template
legacy Troubleshooting
Issue The blank popup shows whenever 'Filter by Field' is checked when configuring Asset Publisher on the Global Site Page Template. Steps to reproduce: 1. Extract Vanilla Liferay 7.2 and install Fix Pack 4. 2. Go...
404 Not found error when managing a site from a localized virtual host if the referrer site does not support the same languages
legacy Troubleshooting
Issue When navigating from a site with some language configured to other site that don't support that language, a 404 error is shown. Create a site "Site-us" and set English as the default language. Remove...
Web content display won't appear when viewing a page template after selecting web content
legacy Troubleshooting
Issue Steps to reproduce Create a page template Foo Go to Foo preview do edit Add a web content display portlet to the page template Go to + -> Configuration on the web content display portlet Choose one web content...
On the Geo-location, all uploaded documents for a single location should be visible by clicking upon the marked pointer
legacy
Issue When we upload more than one document for a single location and try to see all uploaded documents by clicking on the marked pointer in the map only one document will be visible. Environment Liferay DXP 7.2...
Can edit option from content approval be removed or disabled ?
legacy Troubleshooting
Issue The workflow has been enabled for web content. For that, one site role has been created that can approve or reject it. But while approver assigns it to themself, they will get edit option also and from the...
The liferay service can't connect to database after upgrading service image
legacy Troubleshooting
Issue After upgrading the liferay service image to version 4.0.4 or higher, Liferay DXP can no longer connect to the database service, showing errors when trying to connect to the database with the...
Can not install a hotfix in DXP 7.3 with fixpack dxp-1
legacy Troubleshooting
Issue Can not install a hotfix built for Liferay DXP 7.3 with baseline dxp-1. Patching tool shows a warning message about missing fixes Environment Liferay DXP 7.3 with dxp-1 Resolution Please use the...
Fields Group is not properly hidden by Form Rules
legacy Troubleshooting
Issue Even if all the fields nested in a Fields Group are hidden by Form Rules, users can see the Fields Group Title and the icon to duplicate the Fields Group (if the Fields Group is set to be repeatable). Environment...
Forms Guest view permission problem with Staging
legacy Troubleshooting
Issue On a Live Site as a guest user, it is unable to see a Form that was presented on a page. Permissions seem to be set on the Staging site properly, and the same Guest User is able to access the Form on...
Fragment IDs get changed in upgrade to DXP 7.3
legacy Troubleshooting
Issue After upgrading to DXP 7.3, the fragment-id values of fragments on Content Pages get changed. This can cause issues as customization that apply to specific fragment-ids will no longer work after the upgrade. ...
'Failed to run platform init' error when installing Developer Studio
legacy Troubleshooting
Issue When running the Dev Studio Installer, I encountered an error that looks like the following: Problem running post-install step. Installation may not complete correctly Error running C:/Program...
Liferay Gradle plugin is not compatible with gradle 6.0+
legacy Troubleshooting
Issue When building a service using Service Builder, I encounter the following error: A problem occurred configuring project ':modules:test:test-api'. > Failed to apply plugin class...
Total value not recalculated when order edited by administrator
legacy
Issue Existing orders were edited from the admin page, for example quantity was increased or decreased and price was modified. After making these changes, the total price remains unchanged and displays...
How Can I Publish Web Contents Which Contain Unencoded URLs?
legacy Troubleshooting
Issue Currently, if file entry validation is enabled and web contents are created with unencoded URLs containing special characters (such as ' &apos; ] } ) > < \n | ? " &quot;  ), publishing automatically fails...
Can't type in Forms fields because the text fields won't stay selected (fields lose focus)
legacy Troubleshooting
Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2...
Publishing child pages to Live without their parents
legacy How To
Issue We have a staging environment with a multi-level page structure containing many child pages When we try to publish the child pages separately, using the page selection in the advanced publication,...
How to adjust notifications in the OOTB 'Single Approver Workflow' to approve specific web content based on a specific user
legacy
Issue How to apply 'Single Approval Workflow' to the specific user against specific web content. Use-case  Web Content 1 created/edited by user 3 - notification should go to Approver (User1)  Web Content 2...
Every user getting notifications in the Out-of-Box Single Approval Workflow
legacy Troubleshooting
Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay...
RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM
legacy Troubleshooting
Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...
Published web content is not available to live in one of the node
legacy Troubleshooting
Issue From one of the nodes [Eg: Node 2], while publishing the individual web content under the Content and Data / Web content section, published content is not available to live in both the nodes [node 1, node 2]...
Site Administrators can't add new members to their site
legacy Troubleshooting
Issue When a site administrator tries to add new members to a site, the site administrator is unable to see the list all available users in the portal. The site admin can only see users that have already been added as...
Patching Tool 'WARNING: some of the currently installed fixes are not available' while installing certain Fix Packs
legacy Troubleshooting
Issue When trying to upgrade from DXP 7.0 Fix Pack 90 to Fix Pack 96, the Patching Tool shows the following message: WARNING: some of the currently installed fixes are not available: * LPS-94011 * LPS-107323 The...
How do I resolve a Tika WriteLimitReachedException error?
legacy Troubleshooting
Issue I am seeing the following error: org.apache.tika.sax.WriteOutContentHandler$WriteLimitReachedException: Your document contained more than 1048576 characters, and so your requested limit has been reached. To...
Is it possible to stream the logs of the liferay service to Dynatrace?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to stream the logs of the liferay service...
Some form pages fail to show the content with error Unable to deserialize object
legacy Troubleshooting
Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...
#undefined is added to the URL when there is an Asset Publisher in a page
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...
AlloyEditor Code View no longer respects line breaks
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with...
Warnings "Attempting to upgrade X table by recreating table"
legacy
Issue During an upgrade to newer versions of the portal, warnings like "Attempting to upgrade some table by recreating table due to some reason" may be found in the logs. They can cause confusion and...
Two separate java processes are created when starting Liferay 7.3
legacy
Issue When you start Liferay 7.3 you can see two new different Java processes running, while in older versions only the first one was created: org.apache.catalina.startup.Bootstrap...
How can I modify the Admin Theme?
legacy How To
Issue Sometimes we need to modify some aspects of the admin-theme, for example, to change the look and feel of web content editions. Environment Liferay DXP 7.0, 7.1 Resolution The admin-theme can not be modified...
Site Administrators can't edit or create Workflows
legacy
Issue A user with the Site Administrator can't create or edit workflows through Kaleo Forms Admin. When attempting to do so, the user sees that the fields are greyed out and the 'Save' button is missing. Environment DXP...
Roles are getting deleted
legacy Troubleshooting
Issue While adding the roles up to 20 if chosen 20 Items per page but if try to add multiple roles further then all the roles is getting deleted except the latest one. Environment Liferay Portal 6.2 Resolution The...
Using data providers to populate states based on their country
legacy Troubleshooting
Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...
Unable to render forms in custom portlet anymore
legacy Troubleshooting
Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that...
Unable to use the Action button under Sites
legacy Troubleshooting
Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The...
How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?
legacy Troubleshooting
Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library...
Only deleting pages from Staging to Remote Live
legacy How To
Issue I want to be able to delete pages on my Remote Live site without publishing any other changes or content from Staging to Remote Live. Environment Liferay DXP Resolution After deleting the respective pages from the...
Disabling embedded Elasticsearch in DXP 7.3
legacy How To
Issue How to disable the Embedded Elastic Search? Environment Liferay DXP 7.3 Resolution Please refer to the steps below: Create a configuration file...
The purpose of the "Skip to Content" button
legacy
Issue If a user presses the Tab key when the URL is highlighted, a "Skip to Content" button appears. Selecting this button with your mouse does not appear to do anything. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Liferay Screens on Liferay DXP 7.2 and latest Google announcement about Android API level 30 support
legacy
Issue As per https://developer.android.com/distribute/best-practices/develop/target-sdk#pre11, Google notified that By August 2021, new apps must target at least Android 11 (API level 30). By November 2021, all...
Wrong word breaking in forms description
legacy Troubleshooting
Issue If the description of the form is greater than the text width, the line must be broken and the text afterwards is not wrapped correctly. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. ...
Wrong word breaking in forms page titles
legacy Troubleshooting
Issue If the text in the form page title is too long, the text wrapping cut words at any character. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-73685....
Page getting deleted after disabling Remote Live Staging
legacy Troubleshooting
Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...
How to install a different version of Patching Tool?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...
Special characters are escaped in instance names
legacy Troubleshooting
Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s...
Why Are Unrelated Pages Appearing In My Page Searches?
legacy
Issue When I search pages through the page tree, seemingly unrelated pages will sometimes show up in my search results. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution One reason for seemingly unrelated...
Certain portlets have aria-autocomplete attributes
legacy
Issue While inspecting the DOM for certain portlets (Page Comments, Blogs, etc ...) deployed on DXP pages, users may notice the below aria attributes: aria-autocomplete="list" aria-expanded="false"...
Hiding an entire Fields Group through Form Rules
legacy How To
Issue I want to be able to hide an entire Fields Group until made visible through Form Rules. Environment DXP 7.3 Resolution In order to hide an entire fields group, you'll need to create individual rules to hide each...
Creation of low-code application via App Builder in Liferay 7.3
legacy How To
Issue How to use standard 'App Builder' application to create functional business applications with dedicated user interfaces and data separation without a single line of code. Environment  Liferay 7.3 Resolution...
DXP 7.3 Patching Source Code [Functionality Change]
legacy How To
Issue Can I patch DXP 7.3 in source mode? Where can I access DXP 7.3 fix pack and hotfix source code? Environment DXP 7.3 Resolution In an effort to improve the delivery of Liferay patches, we've now removed the...
'There are no patches installed' after applying a hotfix
legacy Troubleshooting
Issue We try to apply a hotfix to the container based on the image liferay/dxp: 7.3.10-ga1, but it is not working. The docker log shows initially the message: [LIFERAY] Patch applied successfully. But then shows...
Different tables that are associated with the document data
legacy
Issue How data flows in the database tables after uploading an image. Environment Liferay 7.0 Resolution When the documents have been uploaded via document and media portlet from the Liferay portal, its metadata is...
User 20156 is not allowed to access URL
legacy Troubleshooting
Issue While updating any user details the below error is thrown: WARN  [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...
Web Content HTML issue
legacy Troubleshooting
Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...
SAML with Azure AD Fails to Authenticate and Throws Email Validation Error when URL format attribute names are used
legacy Troubleshooting
Issue Liferay SAML integration with Azure AD may not be properly configured, specifically in regards to the Attribute Mapping. This results in an Email Validation error being thrown in the logs when a user attempts to log-in...
CSS minifier skips translating relative urls for already minified files
legacy Troubleshooting
Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the...
Expected regex syntax to validate Liferay form fields
legacy Troubleshooting
Issue Facing invalid error message on form UI while working with the 'Regex Expressions' to validate the fields even though right email id is entered. Issue encounters while using the below regex to validate an...