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Sorting using localizable and indexable fields from structure is not working
legacy Troubleshooting
Issue When trying to get a search result, sorted by some localizable and indexable fields defined in a structure, the configured Sort widget does not work properly. The issue can be reproduced with these steps:...
How to modify the web.server.display.node and company.security.strangers.verify properties in a Liferay PaaS environment
Issue After updating our Liferay PaaS service version to v4.1.0+, our team noticed that the -uat environment now has the instance's node information displayed in the footer of Liferay pages. We tried to set...
Facing issues with the workflow powered application
legacy Troubleshooting
Issue When trying to create a workflow-powered app, It's changing the app version which is as expected but when clicking the app again to modify or edit anything then the 'NullPointerExceptions' in the Liferay...
Custom editor configuration is not applied to repeatable fields
legacy Troubleshooting
Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor",...
After a web content owner loses his membership of a site, he can still edit all the previously authored web content
legacy How To
Issue If an editor user creates a web content, and after his site membership is removed, he can still edit/configure the web content. Environment Portal 6.2 DXP 7.0+ Resolution This behavior works as intended. The Web...
What if I cannot find a Fix Pack in Nexus BOM?
legacy Troubleshooting
Issue I opened the following link: Nexus BOM (Repository Manager) but I cannot find a certain fix pack. Environment DXP 7.0+ Resolution If you find that the Fix Pack is still not available a couple of days after its...
How to send a confirmation email to authenticated users about Form submission?
legacy How To
Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who...
Can not save a Form after adding a validation rule to a numeric field on a Form with a translation
legacy Troubleshooting
Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...
SharePoint Repository Location
legacy Troubleshooting
Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...
Workflow is not getting triggered on a custom entity
legacy Troubleshooting
Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR...
Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown
legacy Troubleshooting
Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...
Service keeps on restarting
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...
Why does my instance have a default@liferay.com user?
legacy
Issue I see a default@liferay.com user in my database. What is the purpose of this default user? If you have a virtual instance is configured, you may see another default user with the configured mail domain (i.e....
Cannot view previous comments posted for a Web Content in Kaleo Workflow
legacy
Issue I am unable to view comments that I previously posted when a Web Content gets re-submitted through a Workflow. For example: User submits a Web Content through Single Approver Workflow. I assign the Workflow Task to...
Portlet drop-down menus don't collapse with a custom theme
legacy Troubleshooting
Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when...
Kaleo Workflow Permissions missing from custom role after upgrade to DXP
legacy How To
Issue Permissions regarding Kaleo Workflow are lost or improperly formatted after upgrade to DXP 7.0+, for example: Environment Upgrade to DXP 7.0+ Resolution This is an intended behavior caused by a change of the...
Keeping 'Location' type organization when upgrading to DXP 7.0+
legacy How To
Issue In DXP 7.0+ the location organization type is removed by default. When upgrading to DXP 7.0+, organizations that were categorized as a 'Location' lose this categorization during the upgrade process.  Environment...
Authorising 'Data Source' using https/http
legacy Troubleshooting
Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which...
Tooltip Messages appear twice when hovering over icon
legacy Troubleshooting
Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal.  Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and...
Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?
legacy How To
Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a...
After performing a security configuration, our users can no longer add Categories in Web Content
legacy
Issue After applying the workaround indicated in this Security Advisory LSV-545: Unauthenticated Remote code execution via JSONWS (CVE-2020-7961), every client-side web service call to the JSONWS-API is failing:...
"JSON text did not start with array or object and option to allow fragments not set" error on Liferay Screens iOS-SDK
legacy Troubleshooting
Issue When trying to login on Liferay-iOS-SDK Screenlet on a DXP 7.0+ project, the operation will fail, throwing the below error: "LoginScreenlet | Failed to log in: Error Domain=com.liferay.mobile.sdk Code=1 \...
Is it possible to disable the "Deletion" sliders for Staging Publications?
legacy How To
Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they...
Is multiple mount points to the existing configured file system will be possible?
legacy How To
Issue How to configure multiple mount points to the existing configured file system Environment Liferay DXP 7.0 Resolution There is no OOTB option to configure multiple mounts to store documents and media...
No content shown in Content Pages responsive mode
legacy Troubleshooting
Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...
LDAP server Id in Liferay
legacy
Issue How to identify which LDAP server the user is coming from when Liferay is configured with multiple LDAP servers? Environment Liferay 7.2 Resolution LDAP Server Id in Liferay helps us to identify the LDAP...
Limit on number of users for 'Analytics Cloud' platform access
legacy
Issue  Any limit on the number of users for analytics platform access if giving access to some more users for analytics cloud platform along with 'Admin' and 'Product Team' users. Environment Liferay 7.1 Resolution...
Is that possible to embed video in a blog using iframe element?
legacy
Issue Is that possible to embed the video in a blog? Environment Liferay DXP 7.0 Resolution Liferay DXP 7.0 does not support embedding iframe video in a blog content by default. Additional Information This feature has...
How can I manage custom portlet options on Content Pages?
legacy How To
Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...
SAML Authentication Issue: Message context was not authenticated
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...
Media files published in the Media Gallery widget are not being tracked by Analytics Cloud
legacy
Issue Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud Environment Liferay DXP Analytics Cloud Resolution This is the intended behaviour. The widget Media...
Ability to set default "Viewable by" permission for assets
legacy
Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...
Wiki FrontPage cannot be deleted or renamed
legacy How To
The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...
DNSName components must begin with a letter error while starting LDAP server in Apache DS
legacy Troubleshooting
Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server:...
Users without Admin role cannot initiate SSO on the SP when using expando fields
legacy Troubleshooting
Issue When using expando field as "Name Identifier Attribute Name=expando:concurid", user without Administrator role can not initiate SSO. Steps to reproduce: On IdP end Add a custom field 'field1' for user.  Go to SAML...
Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2
legacy Troubleshooting
Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...
Solr Error when searching for Users or Organizations
legacy Troubleshooting
Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN  [http-nio-8080-exec-5][ProxyMessageListener:86]...
How to change the HTTP port for Sidecar Elasticsearch 7
legacy How To
Issue Need to run two or more instances of Liferay with Elasticsearch Sidecar locally. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The default HTTP port in Sidecar mode is 9201   If two or more 7.3 or...
How to resolve "User 'x' must have 'y' permission" errors encountered while performing staging publication processes
legacy Troubleshooting
Issue Our team would like our staging managers to not be administrators, so we are only providing them with select permissions. However, publication attempts encounter errors such as:  ERROR...
Can't find npm jQuery portlet template for DXP 7.2 in Dev Studio
legacy
Issue I want to create a Liferay Module project for DXP 7.2 using the npm jQuery portlet template, but I am unable to find the template in the drop down: Environment Liferay Developer Studio  DXP 7.2 Resolution The npm...