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Issue Post portal upgrades from DXP 7.0 to Liferay 7.2, under the control panel, pages like the site, user organization, etc are not visible and getting UI error as "XXXX is temporarily unavailable" Environment Source version: Liferay DXP 7.0 Destination version: Liferay DXP 7.2...

Issue After deploying a customization on Liferay 6.2 there are xerces related error on server restart Apache xerces error in the logs after module deployment Environment Liferay 6.2 and JBoss EAP 7.0 Resolution This is caused by two versions of xercesImpl.jar being called: Liferay 6.2...

Issue What is the reason behind the following error which is thrown in the logs? [runtime:60] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==> httpUtil.decodeURL(filename) [in template "20116#201520000000#523000001477" at...

Issue Deployments are currently timing out for some of our services, causing the deployments of those builds to fail. When looking at the console for the CI, I see the following error: {"status":403,"message":"Exceeded Quota...

Issue While navigating through DXP pages, the browser's console will occasionally print the below error: Error: Namespace "ClayTooltip.incrementaldom" already declared So far the issue was observed in the following cases: Case 1: Single Page Application enabled...

Issue Liferay DXP is not reporting the correct number of cores.  For example: A machine has 4 physical cores in the CPU. However Liferay DXP is reporting 8 cores on the <domain>/c/portal/license page. Alternatively we assigned a VM/Container 2 vCPUs, however Liferay DXP is reporting 4...

Issue What are the proxy configurations to be done at Liferay to bypass the proxy available in the network? Environment Liferay Portal 6.2 Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution The configurations done at Liferay side to configure proxy are listed below, Adding these properties...

Issue Error as "ReferenceError: primordials is not defined" is thrown either while upgrading a theme or when importing a theme home/xxxx/yyyyy/theme$ yo liferay-theme:import 00h00m00s 0/0: : fs.js:27 const { Math, Object } = primordials;                         ^ ReferenceError:...

Issue How to read the data from the portlet.properties from the custom portlet? Environment Liferay DXP 7.1 Resolution Please Note: The following procedures involve customizations that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in the use of this...

Issue What is the reason behind the following error which is thrown in the logs? ERROR [default task-4064][ServletResponseUtil:227] Unable to get ranges java.io.IOException: Range start 2851129 is greater than end 2851128  at...

Issue After upgrading from a previous version of Liferay to Liferay DXP 7.2, some portlets were disabled and displayed error messages such as "This portlet is inactive. Please contact your portal administrator to enable it" when they were attempted to view.  Environment Liferay DXP 7.2...

Issue Elasticsearch indexing error is getting thrown as below while upgrading the Liferay portal DB. 2020-02-21 11:39:23.096 ERROR [Framework Event Dispatcher: Equinox Container: 6783392e-6833-4d6c-bcda-f2debdcd5865][Framework:93] FrameworkEvent ERROR java.lang.RuntimeException:...

Issue JBoss Server with Liferay DXP deployed cannot be started without any error in the log Environment Liferay DXP 7.0 Resolution Consider extending the timeout "jboss.as.management.blocking.timeout" in Jboss Configuration. For example, add the following system properties in...

Issue After setting Liferay to use JDK9 (or any major), customers may notice that the date formats will be invalid upon selection on the date picker: for example, in Swedish, for a date like February, 20th, the field will show y-02-20 instead of 2020-02-20 Environment Liferay DXP 7.1+...

Issue How to automatically generate thread dumps when the portal is slow? Environment Liferay Portal 6.2 Liferay DXP 7.0,7.1,7.2,7.3, and  7.4 Resolution Liferay has provided the below two properties which will generate the thread dump in the Liferay logs when the portal is slow. # # The...

Issue API for the document deletion Environment Liferay portal 6.2 Resolution Please Note: The following procedures and unofficial links involve customizations that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in the use of this information. By...

Issue I'm using OpenJDK 11.0.6. When I deploy a module with custom JSP, JSP compilation fails with NullPointerException: java.lang.RuntimeException: java.lang.NullPointerException: entry at jdk.compiler/com.sun.tools.javac.api.JavacTaskImpl.handleExceptions(JavacTaskImpl.java:163) at...

Issue How could we minify js_loader_modules file to improve our page load performance? Environment DXP 7.1 Resolution Install Fix Pack 11 which includes the following fixes to improve the performance of js_loader_modules servlet. LPS-82808 LPS-83949 LPS-92402 LPS-92810 Use the following...

Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container: b8f39843-b261-414d-83ce-0349e281fc15][Framework:93] FrameworkEvent ERROR org.osgi.framework.BundleException:...

Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment. 2020-01-08 13:00:49.267 ERROR [main][Base64:343] java.lang.ClassNotFoundException: com.ibm.crypto.provider.AESSecretKey...