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Liferay hard session timeout
legacy
Issue Is there any configuration available in Liferay OOTB (out-of-the-box) for forcing logout users after 4 hours? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Quarterly Release Resolution A session is considered active as long as a user is interacting with the server...
Custom login page redirection with child page
legacy Troubleshooting
Issue The properties: "auth.login.site.url=/sign-in", "auth.login.url=/sign-in" are not working for the custom login page redirection if a user is working with child pages who does not have Guest user’s VIEW permission.   Environment Liferay DXP 7.4 Resolution This behavior is considered...
Where can I extract the tcp.xml file in Quarterly Releases?
legacy How To
Issue Prior to Quarterly Releases, thetcp.xml file could be extracted from $LIFERAY.HOME/osgi/marketplace/Liferay Foundation-Liferay Portal-Impl.lpkg/com . liferay . portal . cluster . multiple - [version]. jar/lib / jgroups - [version]. Final . jar/tcp.xml, however, .lpkg files have now...
ORA-38029 during upgrade when statistics tables are locked
legacy Troubleshooting
Issue While upgrading from DXP 7.2 to DXP 7.4, the below errors were encountered: ERROR [main][DBUpgrader:70] null com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.Upg radeException: com.liferay.portal.kernel.upgrade.UpgradeException:...
ConfigurationModelListener runs in both nodes
legacy Troubleshooting
Issue I developed a module to track system configuration changes using a model listener that implements ConfigurationModelListener. While everything is functioning correctly, there's an issue where this module executes on both nodes. Typically, when a request occurs on node 1, the...
Connect a single portlet to a different database other than the Liferay Database
legacy
Issue How to connect portlet to some other database which is separate from Liferay database using the conventional method like Connection and DriverManager of Java SQL classes and interface where the Database name with Username and Password should be provided.  Environment Liferay DXP...
ORMException buffer increment error when using the multiple files upload feature
legacy Troubleshooting
Issue When the users are trying to upload more than one document through multiple files option, they are having a performance issue in their portal. Steps to reproduce: 1. Start Liferay DXP 7.3 DXP 1 2. Navigate to Documents and Media and try to upload at least 2 files from the system...
Warn message populates when upgrading to Quarterly Release 2023.Q4.6 from 7.4: sun/misc/Cleaner
legacy Troubleshooting
Issue The following WARN message populates in the terminal when reindexing: WARN  [liferay/background_task-2][IndexerWriterImpl:188] Error reindexing all com.liferay.document.library.kernel.model.DLFileEntry for company: xxxxx com.liferay.portal.kernel.exception.SystemException:...
Upgrade process fails with the following ERROR: Failed upgrade process for module com.liferay.search.experiences.service
legacy Troubleshooting
Issue When trying to upgrade from 7.4 to Quarterly Release 2023, the upgrade fails with the following error. Failed upgrade process for module com.liferay.search.experiences.service com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException:...
PostgreSQL JAR file can be safely removed?
legacy Troubleshooting
Issue We are deploying Liferay using the Tomcat bundle and noticed the inclusion of a postgresql.jar file. Since our environment utilizes MySQL, can we safely remove this file from all our deployments? It's being stored in...
Is it Possible to Access the Entire Document Hierarchy Page with API?
legacy How To
Issue How to access the entire document hierarchy page using API? Environment All environments Resolution By default, the GET Documents call in the Liferay API restricts access to the root page, preventing retrieval of the complete document hierarchy. To access the entire document...
Calendar displays incorrect time when creating event in Month view
legacy Troubleshooting
Issue The Calendar Widget does not reflect the correct time when creating an event in the "Month" view. After configuring the event time and publishing it, the displayed time in the event window does not match the configured time. Environment Liferay DXP 7.4 Resolution This issue is...
No JSON web service action with path /journal.journalarticle/get-articles and method GET for journal and similar JSONWS API errors
legacy Troubleshooting
Issue When invoking a JSONWS API method like /journal.journalarticle/get-articles the following error is sometimes thrown: No JSON web service action with path /journal.journalarticle/get-articles and method GET for journal Environment Liferay 2023.Q4, 2024.Q1 Resolution This error can...
How to print a query string with parameter values
legacy How To
Issue When the property hibernate.show_sql=true is set, the SQL statements executed are shown in the system log, but with bind variables. For example: Hibernate: SELECT COUNT(*) AS col_0_0_ FROM BlogsEntry blogsentry0_ WHERE (blogsentry0_.displayDate < ?) AND (blogsentry0_.status = ?)...
PATCH request is not working for custom fields
legacy Troubleshooting
Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input Field, and type "Testcustom" to the Field Name, save it. 6. Add a new...
org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.sun.proxy.$Proxy6] java.lang.reflect.UndeclaredThrowableException
legacy Troubleshooting
Issue When setting up Liferay with Oracle 19c, the following errors were encountered during Liferay startup. 2024-02-19 11:39:07.830 INFO [main][ModuleFrameworkImpl:1309] Starting initial bundles 19-Feb-2024 11:39:07.910 SEVERE [main]...
How to change Liferay Private default friendly URL
legacy How To
Issue I would like to know how to change the Private default friendly URL from "/group" to "/private" on Liferay DXP bundled with Tomcat. Environment Liferay DXP 7.3 Tomcat 9.0 Resolution Add the following property to portal-ext.properties file:...
Audit log files in 7.4 are not created due to outdated portal-log4j-ext.xml file.
legacy Troubleshooting
Issue Audit log files are not generated despite following the steps as shown in: https://help.liferay.com/hc/en-us/articles/360029134891-Configuring-Audits#reporting-audit-events-in-liferays-logs-and-console  This is due to portal-log4j-ext.xml file not conforming with newer log4j 2.x...
Accessing login without a server restart after running Liferay setup wizard
legacy
Issue Is there a scenario that users would be able to immediately access the login screen after running the setup wizard without a server restart? Environment Any Liferay DXP environment Resolution A Liferay setup would not require a reboot if the database configuration is set to the...
Rollback an upgrade on Liferay DXP
legacy
Issue How can user rollback an upgrade to it's earlier version in DXP? Environment Liferay DXP 7.3+ Resolution Liferay's upgrade process upgrades the DB schema to make it compatible with the specific higher version update. There is no script to rollback or downgrade an update, therefore,...

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