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The search service exceed 80% of its allocated memory
legacy
Issue We sometimes see the following warning in the Cloud console: The search service exceeded 80% of its allocated memory. Environment Liferay PaaS Resolution The search service often presents high memory consumption,...
Add a flag icon for language in web content
legacy How To
Issue Need to add language flag icon in web content Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of...
How can I display the maximize and minimize buttons in my widget
legacy How To
Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...
How to get content metadata from Asset Publisher template
legacy How To
Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget...
CVE-2013-3587- enable of HTTP compression
legacy Troubleshooting
Issue Security vulnerability CVE-2013-3587 details a breach attack that is possible with the enable of HTTP compression and Deflate. Steps to see the behvaior: Navigate to any of the pages on the Liferay server....
Github Copilot in Liferay IDE
legacy
Issue Is Github Copilot supported with Liferay IDE? Environment Liferay IDE / Liferay Developer Studio Resolution Liferay does not recommend or allow AI-generated code to land in their codebase. However, if someone...
How Will Special Characters Be Scoped Regarding LPS-78008?
legacy
Issue Will special characters be scoped at site level and not only instance level per LPS-78008? Environment Quarterly Releases  Resolution After further review, it has been confirmed that LPS-78008 will not be...
After Upgrading to DXP 7.4+, there's an extra field within our structures
legacy How To
Issue After upgrading from DXP 7.3, we've observed that our structures have been modified and there is an extra "Fields Group" added to it.    Environment DXP 7.4+ Quarterly Release Resolution This is the expected...
All Custom Fields are not viewable in the Control Panel
legacy Troubleshooting
Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20...
Liferay 7.3 Update36 not available on CDN
legacy
Issue We are planning to upgrade product to version dxp-7.3-u36, but noticed that it's currently unavailable on CDN product_info.json Environment DXP 7.3 Resolution Since the introduction of the Quarterly Releases, it...
Is Liferay vulnerable to CVE-2023-50164?
legacy
Issue After running a scan, we received an alert about a possible vulnerability in Liferay. We want to confirm if we are vulnerable to CVE-2023-50164. Environment All environments. Resolution Liferay is not...
lastPublishDate showing as NULL
legacy
Issue 'lastPublishDate' column is showing as NULL in 'DLFileEntry' table. According to the use case, users need to show the last publish date of the document. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Deprecation of Liferay Sync
legacy
Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got...
The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid
legacy Troubleshooting
Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the...
Objects - multiple items can be saved but only one item is displayed in the administration view
legacy
Issue When I try to create an object with an upload field, and save a new item multiple times, the object is only displayed once in the administration view. The uploaded item is not cleared from the field either. Is...
Liferay Developer Studio not working on MacOS Ventura
legacy Troubleshooting
Issue Liferay IDE has known issues with M1/M2 chips. Environment Liferay Developer Studio Resolution The recommended workaround for this behavior is to install the arm64 Eclipse binary...
Uploaded document's file extension not visible in the URL
legacy
Issue While uploading the documents in the 'Documents and Media' section the file extension is not showing in the URL. Example: In Liferay 7.4 update 24, uploaded the document in the 'Documents and Media' section,...
Vulnerability on spring-web
legacy
Issue The security scanner flagged the Liferay with the security vulnerability due to the JAR containing the vulnerable classes, reported here CVE-2016-1000027. Environment Liferay DXP 7.4 Resolution It's been...
Unable to minify CSS in commerce sites
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack-20 (commerce site) 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3....
Is there a maximum number of calls to the headless API before performance degrades?
legacy
Issue Is there a maximum number of calls to the headless API before performance degrades? Environment Liferay SaaS Liferay PaaS Resolution We cannot specify a maximum number of calls that would avoid performance issues....
In web Content Structures, Calendar in Date Picker Field does not display properly
legacy Troubleshooting
Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling.  Environment Quarterly...
Search result description does not include text from Web Content Display Widget located within Widget Page.
legacy
Issue Steps to reproduce: Create a Web Content. Create a Widget Page. Add a Web Content Display Widget to the Widget Page. Configure Web Content Display Widget to display the Web Content. Create a Content Page. Add...
Folders, contents and other assets display outdated user name/surname
legacy
Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources;...
Downloading File from Custom Document Type fails when there is no ddmFormInstanceRecord
legacy Troubleshooting
Issue When downloading files from custom document types, download fails when there is no ddmFormInstanceRecord In particular, issue appears when Custom Document Type includes an upload field   Environment 2024.Q1.1...
Disable 'redirected to' popup
legacy Troubleshooting
Issue When accessing a page site as guest and changing the default language (IT) to another (for example EN), an azure popup will appear on the bottom left with the following message: Success: You were redirectet...
Personal Menu is disappearing after deploying custom admin theme
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Deploy custom admin theme (without any customization) by navigating to $Liferay_Home/deploy. 3. Log in as admin and Navigate to Control Panel > Instance...
Provide other permissions to Guest user beside just view permission
legacy
Issue Can users give permission to the guest users to use the headless API to create, update, delete, etc. for documents & media, besides just the VIEW permission? Environment Liferay DXP 7.4 Resolution These...
Theme upgrade issues
legacy Troubleshooting
Issue We are moving from Liferay 7.3 to Quarterly releases and we would like to upgrade our theme, but facing errors e.g. "No mixin named media-query." or "Undefined variable: '$nav-underline-font-size'." Environment...
Permissions assignments only save the most recently viewed page's selections
legacy How To
Issue When assigning permissions to Documents or Web Content assets, after selecting permissions for users on the first page, navigating to the second page, and saving, only the permissions selected on the second...
When adding a User to a child organization, it automatically assigns them to the parent organization
legacy How To
Issue I've observed a difference in behavior when assigning a User to a child organization. DXP 7.2: the user would only be assigned to the child organization and not the parent organization. Quarterly Release: the...
Guest user is not redirected to the login page when accessing the portal with site URL
legacy Troubleshooting
Issue When I access https://www.myapp.com/mysite without logging in, it shows 404. When I add  the page name to the URL e.g. https://www.myapp.com/mysite/sitepage, then it redirects to login screen. The login prompt...
Document status is not getting updated in search indexes
legacy Troubleshooting
Issue Unable to update the document status in the search indexes. Steps to reproduce: 1. Start the server. 2. Deploy the JAR file. 3. Navigate to the Control Panel > Custom Fields. 4. Add 2 custom fields,...
Captcha does not appear on each submission attempt in the form
legacy How To
Issue Create a form by enabling the CAPTCHA and submit it for the first time, try to submit it again, then the CAPTCHA will not appear. Steps to Reproduce: 1. Start the server. 2. Navigate to the Site Menu >...
Unable to see the list of assignees for Site Roles, Organization Roles, Asset Library Roles and Account Roles
legacy How To
Issue I would like to access a list of Roles and Assignees for "Site Roles", "Organization Roles", "Asset Library Roles", and "Account Roles" without having to go through each individual account to get...
.innerHTML is getting removed in web content (SaaS environment)
legacy
Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code...
Data is lost when Web Contents are published with the Corsican language.
legacy Troubleshooting
Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the...
Unable to filter by relationship using Postgres in neasted levels
legacy Troubleshooting
Issue When filtering data based on relationships with nested levels using PostgreSQL, we encountered an internal server error with the following log entry instead of a status 200: 2024-04-18 13:43:33.147 ERROR...
Error: Could not find or load main class com.liferay.css.builder.CSSBuilder
legacy Troubleshooting
Issue After switching to JDK11 I'm unable to build my project. Build failed with an exception that lists a path to my java version. Error: Could not find or load main class...
Uncaught TypeError in the DXP Homepage (PageTree)
legacy Troubleshooting
Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors.  Certain roles that have access to edit web content see an error in the browser console log....
Parent organization membership is also displayed
legacy Troubleshooting
Issue We found a bug with how organization membership is displayed on the user account page: when a suborganization is assigned to a user, the parent organization of the assigned suborganization is also...
Unable to Configure a Portlet on Content Pages Without Entering Edit Mode
legacy
Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP...
After copying the data to the Message Board, the numbered list not continuing
legacy Troubleshooting
Issue Copied the data from the Word file, pasted it into the Message Boards's Thread, and published it. After publishing the Thread, the number list is not continued and shows like: 1. a. 1. a. 1 a. Steps to...
Redirecting to login page when authenticated via SAML returns a 500 error
legacy Troubleshooting
Issue Navigating to to the login page /c/portal/login on the SP throws a 500 error when already logged in through SAML. Environment DXP 7.3 DXP 7.4 Resolution This is a known issue affecting DXP 7.4 U80 and lower and...
The users imported from LDAP cannot change their password
legacy Troubleshooting
Issue The users who were imported from LDAP cannot modify their passwords from My Account. Environment All Liferay DXP environments Resolution Make sure that LDAP Export option is enabled. Ensure that the credentials...
A user group imported from LDAP is not removed from Liferay when the related group is removed from LDAP
legacy
Issue Removing a group from LDAP does not remove the related user group imported in Liferay DXP's database. Environment All Liferay DXP environments Resolution This is the intended behavior. The user group has to be...
Search doesn't return enough results
legacy Troubleshooting
Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment...
Where is the place to define default values for Web Content Structures in DXP 7.4 ?
legacy Troubleshooting
Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content...
UI distorted on Product Visibility Account Page
legacy Troubleshooting
Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a...
Conditions to be counted as Bounce Rate
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
'Authentication Search Filter' for Users in LDAP
legacy
Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search...
Unable to scroll right section panel in web content
legacy Troubleshooting
Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...
Web Server keeps asking for basic authentication when using a Client Extension that makes a request via OAuth to Liferay API
legacy Troubleshooting
Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web...
ServiceBuilder Updates Not Reflected in Database
legacy Troubleshooting
Issue Service Builder changes does not apply updates on database after add or delete a column in service.xml Environment Quarterly Releases Resolution Liferay has the property...
Workflow task is not assigned to site role users
legacy Troubleshooting
Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab  Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g.,...
Reported Vulnerabilities with Gradle Workspace Plugin
legacy
Issue We've been made aware of a vulnerability: NVD - CVE-2022-1471 NVD - CVE-2017-18640 NVD - CVE-2022-25857 Environment Liferay Workspace (gradle v10.1.3) Resolution Jackson Dataformat YAML Dependency:...
Facing issues in setting 'liferay.workspace.product' property for Liferay Workspace
legacy Troubleshooting
Issue Upgrading the portal from Liferay DXP 7.4 Update 67 to Liferay DXP Quarterly Release 2024.Q1.9 and trying to set 'liferay.workspace.product = dxp-2024.q1.9' in the gradle.properties however, it is not...
Configuring Default Permissions for New Folders: Addressing Inherited Permissions for Guests
legacy Troubleshooting
Issue The default selection of "Site Member" is preventing the inheritance of guest permissions. This default behavior occurs because a private page exists in the site, influencing the default...
Can you add a theme or fragments to action pages?
legacy Troubleshooting
Issue How do I add fragments to action pages like /c/portal/update_password and /c/portal/update_reminder_query? Our theme reverts on utility/action pages /c/ When a user is taken to the...
Workflow Tasks Are Missing History
legacy
Issue After approving a document, I'm not able to see if it was previously approved or rejected. In previous versions of Liferay DXP, users could see the entire history of a task assigned to them in the...
How do you create a role that allows a user to edit details of other users?
legacy How To
Note, this is just one method and can be tailored to different preferences. Issue How do you create a role that can edit the details of other users? Like email address, etc. How do you create and assign a...