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Not able to set virtual host value for virtual instance: "Please enter a valid virtual host"
legacy Troubleshooting
Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance....
A/B testing is not showing data in Analytics Cloud
legacy Troubleshooting
Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When...
Filter CAPTCHA words
legacy Troubleshooting
Issue We want to filter which words are being displayed on in Liferay Simple Captcha The DictionaryWordTextProducer is one of the Text Producers that Liferay’s SimpleCaptchaImpl is configured to use by default....
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Exception executing batch [java.sql.BatchUpdateException: data exception: string data, right truncation ; size limit: 75 table: COMMERCEVIRTUALORDERITEM column: URL]
legacy Troubleshooting
Issue Virtual Product URLs can contain only 75 characters Steps To Reproduce 1. Create a Minium 2. Money Order is enabled 3. Create a Virtual Product with a price 4. Into the URL, put something that contains more...
Asset Publisher Template for the Web Content Display is unusable after deleting owner of the content
legacy
Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does...
Web content's category is added in the page source
legacy
Issue When we add a category to a web content and view it, the page source contains the category's name as a meta element Is it intended? Environment Liferay DXP 7.0+ Resolution The behavior is intended,...
Paragraph fragment doesn't display mapped text field's line breaks
legacy
Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...
Switch to Docker
legacy
Issue We just switched to a Docker setup and we would like to know if we need a new license or not.  Environment Liferay on Docker Resolution One license is for one instance only.  Additional Information...
Client Extension fails to deploy when extension name is too long
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...
Page editor fails to render if a user who commented on the fragment is deleted
legacy Troubleshooting
Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...
Security Managers, Vul ID: V-222936 STIG 
legacy
Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment  DXP 7.1 Resolution Liferay DXP does not currently support...
Allow more flexibility in setting up URLs
legacy
Issue Is there any availability of a friendly setup of URL when a display page template is used, by default the platform sets the "/w/" in the URL for all contents using display page templates, and personalization...
Remote tax calculation option is displayed
legacy Troubleshooting
Issue The remote tax calculation option is displayed Steps to reproduce: Create a new Channel using Minium Open the Global Menu and Navigate to Commerce > Channel View the Tax Calculations section Expected...
Need to check access logs from webserver in Liferay PaaS environment
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...
Setting sameSite attribute in Cookie for header response on JBoss EAP 7.2
legacy How To
Issue How to add the sameSite attribute as 'Strict' on the cookies JSESSIONID,COOKIE_SUPPORT,GUEST_LANGUAGE_ID on JBoss EAP 7.2 Environment Liferay DXP 7.4 JBoss EAP 7.2 Resolution In JBoss, navigate...
Unable to register portal instance, NullPointerException at TextEmbeddingFieldCreationPortalInstanceLifecycleListener
legacy Troubleshooting
Issue When starting the portal we obtain below stacktrace that prevents from starting it correctly: 2023-11-07 07:33:58.152 WARN [main][PortalInstanceLifecycleListenerManagerImpl:204] Unable to register...
Unable to add more than seven favorite structures from the web content administration
legacy Troubleshooting
Issue When trying to add favorite structures from the web content section, the following message is displayed when number of structures selected is equals to 7-> 'Warning:Right now your quick menu is full of favorites....
Uploading a large amount of data results in high memory usage on CI service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Uploading more than 1 GB worth of files can result in a failed build...
The Error "instantiatedGenerator.run is not a function" Occurs When Creating a Theme Using Liferay Theme Generator
legacy Troubleshooting
Issue I followed the documentation to set up the environment and ran the command yo liferay-theme, but the error "instantiatedGenerator.run is not a function" occurs.  Environment Liferay 7.4 Resolution Downgrade Yeoman...
How can a non-admin user access the Content Dashboard
legacy How To
Issue I would like to create a non-admin user with permission to access the Content Dashboard. Environment Liferay DXP 7.4 Resolution To make the Content Dashboard accessible to a non-admin user, you will need to...
URLs for Embedded Page type is not being encoded properly
legacy Troubleshooting
Issue The URL of Embedded Page type is not being encoding properly, with the & symbol becoming & instead. Environment DXP 7.4 U60 and higher Resolution This issue was introduced by LPS-171572 in DXP 7.4 U60 and was...
No preview is generated when Gifsicle is enabled
legacy Troubleshooting
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN...
JDK 11 protocol TLSv1.3
legacy Troubleshooting
Issue TLS protocol version used by default in JDK 11 is TLSv1.3, and connection with third parties can be affected, default protocols are:  -Dhttps.protocols=TLSv1.2 (default in Java 8)...
What should be the preferred sequence to import data to an environment?
legacy Troubleshooting
Issue User faces 'Missing References' issue many times when importing the data to an environment, therefore, if we have a probable sequence to import this, the issues might get minimised. Environment Liferay DXP...
Which Liferay version should I use in gradle.properties for the 2023.Q4 Quarterly Release?
legacy
Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace DXP 7.4 Resolution As of Dec. 15, for the time being,...
After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw errors and cannot be edited
legacy Troubleshooting
Issue After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw pop-up errors: "Your request failed to complete". If you try to edit those pages, an empty page is shown. In the browser console some...
The ci service exceeded 80% of its allocated Memory
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We sometimes see the following warning in the Cloud console when...
How to setup a timezone on DXP
legacy How To
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...
Update Credentials in Jenkins for Git repository usage
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the...
Special character not being displayed in page title
legacy Troubleshooting
Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen.  Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+....
Requests to Liferay with an invalid HOST request HTTP header returns the default site
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Requests to Liferay with an invalid HOST request...
Duplicate Entries in Control Panel after installing a Hotfix
legacy Troubleshooting
Issue After installing a new hotfix, the Control Panel shows repeated sections and options.  Environment Liferay DXP 7.4 Resolution This problem can be a consequence of not deleting the contents of...
Only the person assigned to a Workflow task should be able to edit the Draft
legacy Troubleshooting
Issue A User, who is assigned to a Workflow task should be the only user who is able to edit the Draft while the Workflow task is assigned to him/her. Currently, users with edit/admin rights can edit the Draft any...
Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters
legacy Troubleshooting
Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...
Access-control-allow-origin CORS Header not honoring System setting Configuration
legacy
Issue When configuring CORS headers in System Settings we are seeing that access-control-allow-origin header doesn't always have the configured value. Environment Liferay DXP 7.4 Resolution According to the...
Clicking Back in Edit Mode leads to Error Page
legacy Troubleshooting
Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...
The Liferay is vulnerable to the CVE-2023-4863?
legacy
Issue How can I mitigate vulnerability with CVE-2023-4863 regarding Liferay DXP? Environment All environments. Resolution Liferay does not use the libwebp library, so are not vulnerable to CVE-2023-4863. ...
Is Liferay vulnerable to CVE-2023-33946
legacy Troubleshooting
Issue I would like to know if Liferay is vulnerable to CVE-2023-33946? Environment Liferay DXP 7.4 U1-U48 Resolution Yes, the Liferay is vulnerable to this CVE, the resolution is update to Liferay 7.4 U49 (or...
RoleLocalServiceUtil.addRole creates the role in the main instance
legacy Troubleshooting
Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass...