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Where to find the add friend option in the summary portlet?
legacy
authorEmailAddress: thanga.meena@liferay.com, authorName: Thanga Meena, content: Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior:...
Resolve the error "Load timeout for modules..."
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the...
How do I change the default permissions assigned automatically to guests and site members when creating a new document folder?
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue By default, when from the control panel someone creates a folder inside the document library the default permission is that everyone can see the folder (Guest User) and also that site member has other permissions to...
Submitting a Document with the same name results in an error and losing the file from the form field
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...
I cannot import a LAR file through the widget's Export/Import menu
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...
Liferay <-> Instagram integration
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...
I cannot filter and order search results in Documents and Media
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...
[$SITE_NAME$] associated with assets are not coming in the mail content
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...
Where to configure mail trigger interval for Asset publisher portlet
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...
Migration of documents to a supported file system store before upgrade
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...
Is it possible to configure Multiple Repositories?
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue How can we configure multiple repositories in Document and Media? Environment Liferay DXP 7.0 Resolution It is possible to configure one repository (default store type) along with the multiple external...
How to enable "Save as Draft" option in Document and Media portlet
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. #     # Set this to true...
Disabling The Default Adaptive Media Images
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...
How to Enable Delete Option for Document & Media Portlet
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...
Error cannot read JPEG2000 image
legacy
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...
Blog cover image is cut at the top and at the bottom
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...
I would like to customize the template of the email sent about flagged Message Boards posts
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue When a user flags a message as inappropriate in Message Boards, the admin user receives an email notification. I would like to customize the subject and the body of this email template. Environment DXP 7.1+...
Unable to add a document from Control Panel-> Document and Media.
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive.  This behavior is only observed whenever the server is started from...
Heavy database queries involving DLFileEntry table
legacy
authorEmailAddress: roberto.diaz@liferay.com, authorName: Roberto Díaz, content: Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...
I can access a document via the download URL even if I change the file's name in the URL
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...
Deleting Files and Folders in Documents and Media
legacy
authorEmailAddress: hyeonjeong.bae@liferay.com, authorName: Bae Helene, content: This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
I can access the documents of a deactivated site unless permissions are revoked
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...
Some content not visible in documents and media, but visible on DDL
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to validate Social Office license due to failed server ID matching
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...
Controlling File Upload Permissions for Documents and Media
legacy
authorEmailAddress: hyeonjeong.bae@liferay.com, authorName: Bae Helene, content: This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
If I save a Blog post as a draft, it disappears from the published blog entries
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...
Text auto-tagging settings moved to Assets configuration
legacy
authorEmailAddress: daniel.sanz@liferay.com, authorName: Daniel Sanz, content: Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to...
About the "Link Portlet URL to Page" feature
legacy
authorEmailAddress: hyeonjeong.bae@liferay.com, authorName: Bae Helene, content: This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
CmapSubtable warnings (PDFBox)
legacy
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...
Message Board "Subject" Character Limit
legacy
authorEmailAddress: hyeonjeong.bae@liferay.com, authorName: Bae Helene, content: This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser
legacy
authorEmailAddress: thanga.meena@liferay.com, authorName: Thanga Meena, content: Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...
Displaying in child site selected contents from parent site
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way...
Guest permission option is not the default value when creating a file entry in Control Panel.
legacy
authorEmailAddress: roberto.diaz@liferay.com, authorName: Roberto Díaz, content: Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...
While printing Wiki the background colour of the cells in tables not displayed.
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar...
Is folder subscription available in knowledge base management ?
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...
Preview is not generated for .pptx files in Document and Media
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...
Store documents in a database
legacy
authorEmailAddress: jordi.rodo@liferay.com, authorName: Jordi Rodó, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Conversion process fails in Adaptive Media
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...
Incorrect Metadata in Document & Media
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...
My CDN cannot cache documents uploaded to Documents and Media
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...
Can I remove parameters appended to the image URL?
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...
Document library store type migration fails with AbstractMethodError
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...
The transparent pixel of a PNG image becomes black in preview
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...
Allow Guest / anonymous user add comment in Message Boards
legacy
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...
Categories are available in child sites?
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...
Folder navigation is not proper in Knowledge base display portlet
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Folder selection menu changes when the selected folder is having only one article  having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...
Set Site Role Permissions for Documents and Media are not applied
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...
Document library folder creation limit of 65533 or 32767 (AIX) exceeded
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...
Trash don't show up in site content
legacy
authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Document that is downloaded instead of previewed in the browser
legacy
authorEmailAddress: rodrigo.mier@liferay.com, authorName: Rodrigo Mier, content: Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...
Unable to edit uploaded document in Document and Media Portlet.
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....
How to create Wiki page with attachment
legacy
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...
How to migrate to DBStore
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...
Disable Commenting in Documents and Media
legacy
authorEmailAddress: benjamin.clement@liferay.com, authorName: Ben Clement, content: Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file:    ...
Assignment of 'View' Permission for a folder having too many documents is taking longer time.
legacy
authorEmailAddress: prarthana.jadhav@liferay.com, authorName: Prarthana Jadhav, content: Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...
Long Web Content articles are not returned in search results
legacy
authorEmailAddress: michael.warren.young@liferay.com, authorName: Michael Warren Young, content: Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...