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Is folder subscription available in knowledge base management ?

Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...

Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1

legacy Troubleshooting

Issue When I try to set the value in portal-ext.properties: com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error: "The file content_1309-20190510167.lar...

Store documents in a database

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Conversion process fails in Adaptive Media

legacy Troubleshooting

Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...

Incorrect Metadata in Document & Media

legacy Troubleshooting

Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0

legacy Troubleshooting

Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...

My CDN cannot cache documents uploaded to Documents and Media

legacy

Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...

Can I remove parameters appended to the image URL?

legacy

Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...

Unable to validate Social Office license due to failed server ID matching

legacy Troubleshooting

Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...

Controlling File Upload Permissions for Documents and Media

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Some content not visible in documents and media, but visible on DDL

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Text auto-tagging settings moved to Assets configuration

legacy How To

Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to...

If I save a Blog post as a draft, it disappears from the published blog entries

legacy

Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...

In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module

legacy How To

Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...

Message Board "Subject" Character Limit

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

CmapSubtable warnings (PDFBox)

legacy Troubleshooting

Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...

Guest permission option is not the default value when creating a file entry in Control Panel.

legacy

Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...

Preview is not generated for .pptx files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...

Impact of deleting/cleaning up 'pg_largeobject' table on the Portal

legacy How To

Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Allow Guest / anonymous user add comment in Message Boards

legacy How To

Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...

Folder navigation is not proper in Knowledge base display portlet

legacy

Issue Folder selection menu changes when the selected folder is having only one article having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Categories are available in child sites?

legacy

Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

Unable to edit uploaded document in Document and Media Portlet.

legacy How To

Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

How to migrate to DBStore

legacy How To

Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...

Disable Commenting in Documents and Media

legacy How To

Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file: ...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...

Issues With Displaying SVG Files

legacy Troubleshooting

When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...

Folder Permission Inheritance in Liferay

legacy

Issue Do items in documents and media or web content folders inherit permissions from the folder in Liferay? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay Portal Resolution In Liferay, documents...

Unable to upload documents to Document Library from remote machine through web service larger than 3MB

legacy Troubleshooting

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...

Can not Edit Calendar Event When User Language and Portal Language Differ

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...

Does Liferay DXP use WebDAV HTTP methods?

legacy

Issue Our security team wants to restrict the HTTP methods that are allowed through our firewall. Does Liferay DXP use WebDAV HTTP methods such as: PROPFIND, PROPPATCH, MKCOL, COPY, MOVE, LOCK, UNLOCK Environment...

Understanding WebDAV Upload Permissions

legacy Troubleshooting

Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...

Restriction of file upload size for a Site

legacy How To

Issue Can we set the upload size limit for a Site instead of the complete portal? For example, Can we set the file upload size limit to 20 MB or more on a site while setting 10MB for portal wide? Environment...

Calendar Agenda View: Why do I see events in the previous/next days?

legacy

Issue When viewing a Calendar portlet in agenda view, you might see events of the next day listed. Or if you step back to the previous day, you also see the events of today listed. Environment Liferay DXP 7.1 Resolution...

Configuring Log4j Logging for the Audit Portlet in Liferay Portal EE

legacy How To

This article demonstrates how to create a separate audit.YYYY-MM-DD.log file within ${liferay.home}/logfor audit INFO messages. It should roll over every day with this configuration. Environment Liferay Portal EE...

KB Portlet does not display article

legacy

Issue Configuring the home folder(which does not have an article) as a root folder and its subfolder is having an approved article, whether the respective subfolder will be available in folder selection or...

The user subscribed to the folder is not getting mail while uploading any document.

legacy

Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...

Long Web Content articles are not returned in search results

legacy Troubleshooting

Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...

Could not find the Sharepoint option when adding a new repository

legacy Troubleshooting

Issue After deploying the Sharepoint connector, the Sharepoint option does not show up when adding a new repository in Documents and Media. Environment Liferay DXP 7.1 Resolution There is an extra step after deploying the...

Restricting Document View Permissions in Documents and Media Repositories

legacy How To

Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views...

Staging Issues with Blogs Portlet

legacy Troubleshooting

The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...

What is the significance of "Reset preview and thumbnail file for Documents and Media" option?

legacy How To

This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...

サイトのドキュメントコンテンツの保護

Official Documentation

サイトのドキュメントコンテンツの保護デフォルトでは、サイトのドキュメントとメディアのファイルとフォルダはWebサーバーのディレクトリインデックスに表示されないため、ブラウザから表示することはできません。 Webサーバーのディレクトリインデックスを介してサイトのドキュメントを閲覧できるようにするには、サイトでこの設定を有効にします。 ...

Limiting File Size

Official Documentation

Limiting File Size You can configure file size limits in Documents and Media. Set a maximum file upload size or for more granularity, define file size limits based on MIME Types. This can take...

For Liferay 7.3.x and Earlier

Official Documentation

For Liferay 7.3.x and Earlier The Documents and Media application comes with a built-in image editor. Edit images right from your browser and apply filters, adjust contrast, or crop. In the...

Document Shortcut API Basics

Official Documentation

Document Shortcut API Basics Liferay's headless delivery application provides REST services for Documents and Media that add document shortcuts to sites or asset libraries, list their information,...

Defining Document Types for Liferay 7.3 and Earlier Versions

Official Documentation

Defining Document Types for Liferay 7.3 and Earlier Versions In Liferay, Document Types are templates used for uploading files and categorizing them in Documents and Media. These templates are...

Defining Metadata Sets For Liferay 7.3 and Earlier Versions

Official Documentation

Defining Metadata Sets For Liferay 7.3 and Earlier Versions With Documents and Media, you can define reusable groups of metadata fields that can be added to custom Document Types. Once created,...

Document Types and Metadata Sets API Basics

Official Documentation

Document Types and Metadata Sets API Basics Liferay DXP 2025.Q1+/Portal GA132+ Liferay's headless delivery application provides REST services for Documents and Media that add document types and...

Digital Asset Management

Official Documentation

Digital Asset Management Use Liferay’s Digital Asset Management (DAM) features to store, organize, and reuse documents, images, and other media across your site. The Documents and Media library...

Users with permissions to create Collections are unable to select global Document Types

legacy Troubleshooting

Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype. Environment Quarterly Release Resolution Please...

How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?

legacy Troubleshooting

Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...

Response Status Code Inconsistency for Deactivated Site

legacy

Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...

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