Legacy Knowledge Base
Published Jul. 2, 2025

Unable to perform any document & media related task post updating Upload Request Size field under system settings.

Written By

Amit Tiwari

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Issue

  • Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server console.
2021-04-30 09:03:17.402 WARN [ajp-nio-8009-exec-3][UploadServletRequestImpl:254] Unable to parse upload request: the request was rejected because its size (393) exceeds the configured maximum (0)
  • The upload file size is set to be 0 and user is unable to reset to default values.UI.png

Environment

  • Liferay DXP 7.2

Resolution

  1. Navigate to Control Panel → Configuration → System Settings
  2. Under the "Platform" section, navigate to Infrastructure → Upload Servlet Request
  3. Export the file by clicking on the action button(three dots)
  4. Open the exported file and set maxSize, maxTries as per your requirement.
  5. Place the updated file in $[Liferay-Home]/osgi/configs
  6. Clean & restart the server
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