Site Search - Liferay Learn

Folders, contents and other assets display outdated user name/surname

Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources;...

'Authentication Search Filter' for Users in LDAP

legacy

Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search...

Upgrade error: Skipped updating database indexes for com.liferay.document.library.service since it is not upgraded

legacy Troubleshooting

Issue While updating to quarterly releases, an error is shown in the log and several modules do not start correctly. IndexUpdaterUtil-BundleTrackerOpener][IndexUpdaterUtil] Skipped updating database...

User Impersonation For Newly Created Users

legacy

Issue Attempting to impersonate a user who has not logged in yet returns errors in the console. How can I verify the accounts of new users who have not activated their account yet? Why can't I impersonate a...

Email addresses that cannot be registered

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)

Troubleshooting

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...

URL specification of the administration screen

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Permissions assignments only save the most recently viewed page's selections

legacy How To

Issue When assigning permissions to Documents or Web Content assets, after selecting permissions for users on the first page, navigating to the second page, and saving, only the permissions selected on the second...

Known Issue [Resolved]: Control Panel access not correctly being provided through role assigned to user group

legacy Troubleshooting

Issue A user is not able to see the control panel, even though they are in a user group which correctly has assigned the application permissions and resource permissions relating to control panel access Environment...

Parent organization membership is also displayed

legacy Troubleshooting

Issue We found a bug with how organization membership is displayed on the user account page: when a suborganization is assigned to a user, the parent organization of the assigned suborganization is also...

Users are not allowed to create organizations at a higher level than where they currently are

legacy

Issue Can we enable users to create organizations that are at a higher level in the hierarchy than their own membership? Example: Parent > Organization > Child Organization > Child Organization 2.0 Can a user...

Enable/Disable Multi-Factor Authentication

legacy How To

Issue If there is any problem related with the way two-factor is working or do you simply want to deactivate it for some reason. Environment Liferay DXP 7.4 2023 Q1 - 2023 Q4 2024 Q1 Resolution There are two...

Content does appear correctly for 'Site Member' users even though permissions appear correct

legacy Troubleshooting

Issue We have a 'Web Content' set up as visible for 'Site Member' users. This 'Web Content' is under a hierarchy of folders. We added a 'Web Content Display' widget to show the 'Web Content'. The widget is also set...

Theme upgrade issues

legacy Troubleshooting

Issue We are moving from Liferay 7.3 to Quarterly releases and we would like to upgrade our theme, but facing errors e.g. "No mixin named media-query." or "Undefined variable: '$nav-underline-font-size'." Environment...

Unable to see the list of assignees for Site Roles, Organization Roles, Asset Library Roles and Account Roles

legacy How To

Issue I would like to access a list of Roles and Assignees for "Site Roles", "Organization Roles", "Asset Library Roles", and "Account Roles" without having to go through each individual account to get...

How do you create a role that allows a user to edit details of other users?

legacy How To

Note, this is just one method and can be tailored to different preferences. Issue How do you create a role that can edit the details of other users? Like email address, etc. How do you create and assign a...

How to define user and email notifications for each asset

legacy How To

Issue I want to disable email notifications for blogs How to configure notifications for each asset to receive them by email or as user notifications. Environment DXP 7.4 Resolution It is possible to choose the...

Creating a User Account Without an Email Address

legacy How To

Issue How can I create a user without requiring the user to have an email address? Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...

When adding a User to a child organization, it automatically assigns them to the parent organization

legacy How To

Issue I've observed a difference in behavior when assigning a User to a child organization. DXP 7.2: the user would only be assigned to the child organization and not the parent organization. Quarterly Release: the...

How to modify the number of returned items in Queries made with the API

legacy Troubleshooting

Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...

SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed

legacy Troubleshooting

Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen: ERROR [Patcher:-1] The command has failed. Please...

User's chosen Prefix does not save when switching between Languages

legacy

Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...

Can't add a new admin or requester to our project

legacy Troubleshooting

Issue We tried to add a new user to our Zendesk project but they still can't access the tickets Environment Zendesk Resolution You should check if you have support seats left available, if they are full,...

New Users Are Not Being Indexed, But Exist in the Database

legacy Troubleshooting

Issue After upgrading to 7.4, users are not being indexed, but we are able to see them in the database. New users are unable to login and are not searchable within the portal. Admin is unable to search new...

Adding or Editing a Web Content in an Asset Publisher does not display a success message

legacy Troubleshooting

Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...

Why do I experience slowness after Liferay 7.4 2023.q4?

legacy Troubleshooting

Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND...

Changing the default Mail Domain in DXP

legacy How To

Issue In Liferay DXP, is it possible to configure the default email domain used during user creation? We'd like new users to have email addresses ending in "@example.com" instead of "@liferay.com". Resolution Go to...

Can I schedule the garbage collector to run periodically?

legacy

Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...

Is it possible to map non-basic user attributes with SAML?

legacy

Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...

Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?

legacy

Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...

Understanding the 'locales.enabled' property and the Instance Settings language configuration

legacy

Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...

com.liferay.portal.kernel.exception.LocaleException occurs during upgrade

legacy Troubleshooting

Issue I am receiving the following locale exception error when upgrading my database: ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Time-out occurred while waiting for buffer latch type 2 for page

legacy Troubleshooting

Issue I am running the upgrade tool (e.g. 2024.Q1.3) on my MS SQL db I am performing the upgrade locally on my Mac, with a Docker container of the database (mcr.microsoft.com/mssql/server:2019-latest) the upgrade fails...

PatchFileStructureException: Could not find hotfix.json or hotfix.sign

legacy Troubleshooting

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error...

"Prefix" does not save when switching between "Languages" for a User

legacy Troubleshooting

Issue When editing the "Language" selection for a User the "Prefix" does not always save the pre-selected response. Example: Set the "Prefix" to "Mr" and "Language" to "English" for a User and click Save. Change the...

How do we Toggle Requirement for Strangers to Verify their Email Address

legacy How To

Issue How do we toggle the requirement for strangers to verify their email address Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...

When editing the code editor in the dispatch details tab, is it possible to register in JSON format?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Auditing of Site Memberships: Adding/Unassigning UserGroupGroupRoles

legacy

Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no...

"Unable to get recent groups" error is thrown in the logs for Guest users with specific permission

legacy Troubleshooting

Issue Liferay DXP 7.4 U92 starts up with the following error: ERROR [http-nio-8080-exec-2][RecentGroupManager:94] Unable to get recent groups java.lang.NullPointerException: null at...

"The requested resource could not be found" errors

legacy Troubleshooting

Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...

Is there any risk in the time zone change?

legacy

Issue We want to change the time Zone from GMT+2 to GMT+3. Does this change have any impact or risk on the production environment? Environment Liferay DXP 7.2 Resolution Our suggestion is not to change...

Unable to delete an Account entry

legacy Troubleshooting

Issue When navigating to Control Panel > Accounts, an existing Account entry cannot be deleted successfully. This issue can occur when the “Account” system object has a relationship with an inactive object. Environment DXP...

How to navigate between sites while using the site virtualhost?

legacy How To

Issue User wishes to navigate between sites while accessing each site virtualhost. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a site and add new page to...

How to search for the User's contact Phone Number?

legacy How To

Issue Is there a way to configure Liferay's default Search Bar to allow searching by a User's Phone Number defined in the Contact Information tab? Environment Liferay DXP 7.4 Resolution Liferay's default Search Bar...

Error concerning LDAPUserImporterImpl when importing data from LDAP onto Liferay

legacy Troubleshooting

Issue We encountered the following error when attempting to import user data from LDAP onto Liferay: ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName...

How to delete old audit events 'audit_auditevent' table in 7.2+.

legacy Troubleshooting

Issue I want to clean up the AUDIT_AUDITEVENT table in a 7.2+ instance, because the old data is taking up too much space. However, the API made after 7.2, and the previous methods of clearing the 'audit_auditevent' ...

Permission to add/edit Language Keys

legacy How To

Issue Can I give permission to a regular role, so it has the right to add/edit Language keys? Under the "Language Override" permissions, there is no option to do this. Environment DXP 7.1+ Resolution Portal: Manage...

User Creation and Migration with Limited Attributes and Information

legacy

Issue When migrating existing users from an old system to Liferay, there are user requirements posed by Liferay (screen name, email address, first name, and last name). Old systems may not have all the information...

Instance settings not being respected when setting an upload limit in Forms

legacy Troubleshooting

Issue When setting a value above the default (5) for the allowed upload limit for a guest user in the instance settings, my form is not accepting more than 5 submissions In order for this behavior to be achieved, I...

How to change message sent by email when making a comment in Asset Publisher

legacy How To

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...

NoSuchUserException in the logs after updating to DXP 7.4 U72

legacy Troubleshooting

Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup:...

Unable to get default company ID error encountering after upgrade

legacy Troubleshooting

Issue After the upgrade from Liferay DXP 7.4 to update 75 or above, the following error is showing on the console for non-liferay user domains: ERROR [main][BatchEngineUnitProcessorImpl:279] Unable to get default...

Resource permission queries

legacy Troubleshooting

Issue When there is a load on the server with 400–500 users, the resource permission queries are getting called in huge amounts. Environment Liferay DXP 7.4 Resolution The observed behavior is a known Liferay DXP...

Can we configure an internal email address to receive a copy of all Email Verification messages?

legacy

Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification...

How to mass reset passwords

legacy How To

Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...

Why does Language selector update the User?

legacy

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at...

Can a user group member assign the same role to users without having admin privileges?

legacy

Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

Set expiration on password reset URL for new accounts

legacy

Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration. Currently, reset password links can be set to expire with the following portal...

"Forced" re-assignment of a Workflow task

legacy

Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand...

Search Results