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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What message is displayed when I log in with an expired password?...

Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce > Product management > Products > Commerce Product > Manage Images...

Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0   Resolution [DXP 7.3] Add the following property to your file portal-ext.properties:...

Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for details. Can we extract more details from the log? Environment Liferay DXP...

Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run:  ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is that by attempting to run the above command, all patches are removed from...

Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences App Manager: View Instance Settings: Access in Control Panel Instance...

Issue We have two languages set in our environment.  The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL.   Environment Liferay DXP 7.3   Resolution There is a possibility to change Canonical URL...

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions".  This occurs after upgrading from Liferay DXP 7.2 to Liferay DXP 7.4. Environment Liferay DXP 7.4 Resolution...

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this: Page-1 consists of 'Asset Publisher-1' Page-2 consists of 'Asset Publisher-2'...

Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing after step 5 from Registering a FIDO2 Authenticator. The...

Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...

Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay Learn: Reference > DXP >Properties Documentation. For a specific version, you can...

Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the portal, however, it requires the Liferay DXP/Portal configured with the valid mail...

Issue Can I use Liferay DXP 7.2 with macOS?   Environment Liferay DXP 7.2   Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with the supported JDK versions, but if issues are reported, Support can only...

Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are imported. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This behaviour is intended...

Issue When I try to log in, the message Authentication failed. Please enable browser cookies and try again. is displayed and the operation is not successful. Environment Liferay DXP 7.0 Fix Pack 102+ Liferay DXP 7.1 Fix Pack 26+ Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 SP3, Update 4+...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In the role's "Define Permissions", there are "Configuration" and...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to check the creation date of a created site? Environment...

Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at com.liferay.portal.util.LocalizationImpl.getXml(LocalizationImpl.java:868)...

Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch entry 155 insert into DDMFieldAttribute (mvccVersion, ctCollectionId,...

Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table.   Environment DXP 7.1 DXP 7.2 DXP 7.3  Resolution 1) Set the following portal-ext property:      users.update.last.login=true 2) Then please do the following for good measure:...

Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of user sessions if a node is taken offline or experiences a crash....

Issue The following errors appear for Oracle database users during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLException: ORA-01000: maximum open cursors exceeded_ [Sanitized]         at...

Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including existing users. I want the option to be enabled only for new users, how...

Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3. (1) This property defines if users that do not exist already in the...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If the same user requests multiple resets of the password reset URL...

Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via the login portlet AND the property login.create.account.allow.custom.password=true...

Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result of applying modifications to a running DXP server. Sometimes, users...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue SAML plugin for DXP 7.4 is not available for download from Marketplace...

Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of remaining on the main site Environment DXP 7.3 Resolution Go to...

Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects to create a form where users can enter a number of entries using the...

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the following lines to the portal-ext.properties file:...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When logging into Liferay, if you log in with your email address +...

Issue We were wondering if hotfixes contain database changes, and where you can see if a database change is included in a hotfix. Environment Applicable to all Liferay environments Resolution By default, a hotfix normally does not contain any changes to the database, except if you...

Issue The osgi/config folder is missing all of its config files. Environment DXP 7.4 Resolution This is expected behavior. Liferay’s default factory configurations will no longer be added as a config file in the osgi/configs folder. Instead, these default entries are now added via OSGI...

Issue Special characters such as "., _, |" being present within a screen-name throws a “Requested resource could not be found” error in the UI. Environment DXP 7.2 Resolution This issue was fixed by LPS-119836, which was released in DXP-9-7210. To resolve this error, patch up to DXP-9 or...

Issue How to store a certain number of articles to save space or improve performance Environment Liferay DXP 7.3, 7.4 Resolution This number is defined from Control Panel -> System Settings -> Web Content Virtual Instance Scope -> Web Content -> Journal Article Maximum Version Count    ...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are some of the email notification features for web content?...

Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and 5 means 'Inactive'.   , content:...

Issue It has been reported that when installing a hotfix on an SP-6 bundle, whether it has been upgraded to Fix Pack 18 or not, users encounter a message similar to the one below, which states that certain modules will not be installed. Only 7.2 SP-6 bundles are affected by this issue...