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Legacy Knowledge Base
Published Jun. 30, 2025

Unable to delete an Account entry

Written By

John Park

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Issue

  • When navigating to Control Panel > Accounts, an existing Account entry cannot be deleted successfully. This issue can occur when the “Account” system object has a relationship with an inactive object.

Environment

  • DXP 7.4

Resolution

  • Install update 90 or higher or open up a support ticket to request a hotfix for LPS-192669

 

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