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Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform section, find "Module Container" 3. In the Module Container...

Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2. Find the entry for Gogo Shell and click it 3. Uncheck the "Active"...

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay Support on when a hotfix will be ready, we, at Liferay are able to provide an...

Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check Show Actions (Image-2) 5) Save the Settings 6) Go to Roles and Create...

Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of Liferay Support. Please exercise appropriate discretion in the use...

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration > Script Use the following Groovy script to create a new user via API with a...

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In terms of changing the column's size, this adjustment could result in a...

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not supported. ReflectionUtil.getCallerClass will be much slower due to this....

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic permissions needed for a given role to be able to edit content pages: Pages >...

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For SQL Server to function properly. SQL Server’s Read Committed Snapshot...

Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem accessing LDAP server...

Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was deployed inside Tomcat and the osgi modules. A Liferay bundle in a Service Pack...

Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é, í, ó, ú), these letters were replaced with other symbols and letters....

Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The Anonymous User record is actually a feature of Liferay that addresses the...

Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently available as an out of the box feature. However, if you want to achieve this...

Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do it via Gogoshell. Create a script like this: #!/usr/bin/expect spawn...

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1  Resolution This issue can be caused for three reasons There are no Users. :) The user does not have permissions to visualise the user list. The Index is empty or...

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the User's CN contains a comma. A fix for this issue is available in LPS-95871.,...

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the screename characters politics.  Conflicts with an external authentication...

Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is created, it is used automatically. Instead of deleting it, you should either...