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Issue When trying to save a large form, the following error is pushed out, "The Page was not displayed because the entity was too large." This is common for environments that are using a V1 Web Application Firewall...

Data Provider fails to provide data for a text field

legacy Troubleshooting

Issue I am trying to fill a text field using the DDMRestDataProvider and the Autofill Rule. I was inspired by the following article:...

BasePanel class does not have setPortlet method

legacy Troubleshooting

Issue Post Upgrading Liferay DXP 7.2 to DXP 7.4, the user tries to upgrade their custom code which uses the BasePanel class. Below error is encountered while trying to deploy the code The method setPortlet(Portlet)...

There will be more than one default Transition in Kaleo workflow

legacy Troubleshooting

Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4 Resolution This behavior is a known bug of DXP...

Workflow issue after changing 'ROOT' context to 'myportal'

legacy Troubleshooting

Issue Shows a blank page after changing the details of the 'task' node in the assignment type to the user then clicks on 'save' and then clicks on the 'task' node. Steps to reproduce: Update the ROOT folder name...

Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Unable to view the updated content with 'View in Context' redirection link

legacy Troubleshooting

Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....

The user can see the Required checkbox

legacy Troubleshooting

Issue The required field from the data provider screen should be hidden Steps to Reproduce: Navigate to Content & Data -> Forms and click on the 'Data Providers' tab Click on + to create a new data provider...

To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in

legacy

Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...

smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute

legacy

Issue Differences between smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute table. Environment Liferay DXP 7.4 Resolution Both fields save same conceptual information, but are different in...

Remote App is not being Published to the Remote (Live) Server

legacy How To

Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after...

After patching, all publications in flight are outdated.

legacy Troubleshooting

Issue After updating our fix pack level, all publications in flight are outdated. Steps to reproduce the issue: Add new Publication called "lmp_excel_upd" Update Web Content in that Publication "lmp_excel_upd" for...

I cannot publish a Workflow with Error: Unable to parse definition

legacy Troubleshooting

Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to...

Export process does not include draft versions of web contents

legacy

Issue We are using LAR export import functionality to migrate some data between Liferay installations. We have detected the web contents in "draft" status are not being exported and migrated. Is this the correct...

Unable to import LAR files if the site has structures with fieldsets inside them

legacy Troubleshooting

Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is...

Import .lar name display as 'Untitled' after successfully upload .lar from import section

legacy Troubleshooting

Issue LAR imports are all named 'Untitled' Steps to Reproduce: 1) Navigate to Menu > Publishing > Export 2) Export a LAR of the site 3) Go to Menu > Publishing > Import 4) Import the LAR of the site Expected...

SystemEvent table might accumulate in size over time

legacy Troubleshooting

Issue You might encounter a behavior where your SystemEvent table has increased to a size which you deem troublesome. The SystemEvent table contains the deletion events of assets for Staging. These events can be...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

Who added user ddm_form_default_user_screen_name in Liferay?

legacy

Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...

When Javascript SPA is turned off, it's not possible to save form instance

legacy Troubleshooting

Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published. Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...

Getting session ID from groovy script embedded in a workflow definition

legacy Troubleshooting

Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....

“Your request failed to complete” shows up when trying to discard changes of a published Publication

legacy Troubleshooting

Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard...

Merge Category Between Environments

legacy Troubleshooting

Issue We have the same category in UAT and Production but the category UUID is different. Therefore, we cannot import the web content lar file which exported from UAT. Environment Liferay DXP 7.4 Resolution Steps to merge...

I cannot add a relative URL into Form's "Redirect URL on Success"

legacy Troubleshooting

Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL." Environment Liferay DXP...

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

'Unable to write temporary file' when uploading large LAR files

legacy Troubleshooting

Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...

Error "Uploaded LAR file type layout-set-prototype does not match Portlet." reported when importing site template lar file

legacy Troubleshooting

Issue Go to Control Panel --> Site Templates Click the icon with three vertical points in the upper right corner of the page and click Export/Import Select Import section Then importing a site template lar file, the error...

Unable to export site pages with circular references

legacy Troubleshooting

Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or...

Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException

legacy Troubleshooting

Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666...

Issue with Publishing Expired Content in Publications

legacy Troubleshooting

Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...

Task state no longer visible in the task details in 7.4

legacy How To

Issue While migrating fragment on the Workflow Task Portlet, we realized that some of the fields that were shown in the task details (edit_workflow_task.jsp) in DXP 7.0 are no longer available in DXP 7.4 u59. The...

Two Liferay instances with common database - updates sync

legacy

Issue We have two Liferay instances that use one database. If we work with Liferay instance 1 - import LAR file or make some changes in content (change a webcontent, create new page, upload an image etc) - will Liferay...

Unable to download the file from the workflow form

legacy Troubleshooting

Issue Not being able to download the file from the workflow task shows: 'The document was deleted' Steps to reproduce: 1. Navigate to Control Panel > Users & Organization. 2. Create an organization. 3. Create a...

Error when importing .lar file: "Score -0.x is not a value between 0 and 1"

legacy Troubleshooting

Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP...

When all pages are selected, a new page is not published to live

legacy Troubleshooting

Issue A new page is not published to live with all of the pages selected. Steps to reproduce: 1) Create a blank site with a widget page. 2) Enable local staging. 3) Go to the staging site page and click on Publish...

Publications can be enabled on a remote live site

legacy Troubleshooting

Issue Publication can be enabled in a remote-live-staging setup on the remote-live site. Steps to Reproduce Set up 2 separate bundles configure them for remote live staging On Staging Site, navigate to Global Menu...

Limited amount of elements in Forms

legacy Troubleshooting

Issue We cannot create a form with over 28 elements, as when we attempt this scenario we are redirected back to the form list without any success and there is an error message is thrown in the logs. ...

The form exported data showing empty value for 'Select from list' field

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.0 2. Navigate to Content > Forms > Create a new data provider. 3. Data provider entries are: Name: Countries of the World URL:...

Warn of Publication Conflicts By Checking if the Same Content was Modified in a Different Publication

legacy

Issue When working on a Publication, I would like Liferay to automatically check if the same content was modified in a different publication or in the production environment. Such a feature would proactively...

Cannot publish from Staging to Live from non-master nodes

legacy Troubleshooting

Issue When performing a Staging publication from a cluster node that is not the master, the publish operation is not executed and an exception is written to the log file: 2022-08-11 22:15:28.704 ERROR [[ACTIVE]...

Exceptions when executing script in custom workflows

legacy Troubleshooting

Issue When for example, an email notification is being sent to a specific recipient through the label <scripted-recipient> as a result of an action in the workflow, an ScriptingException is thrown:...

Not able to remove row or column

legacy Troubleshooting

Issue Unable to remove a row or a column Step to reproduce: 1) Navigate to Forms 2) Add a Form 3) Add a grid field 4) Add three rows and columns 5) Try to remove a row or a column Expected Behavior: Users are able...

Is the number of Form Fields are limited?

legacy Troubleshooting

Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms....

Allow schedule web content to be visible on the staging site

legacy

Issue Users should schedule web content to be visible on Staging. When they set a display date for web content, it does not appear in either the Live or Staging sites until that date is reached. However, in order...

LAR File Auto Deployment

legacy

Issue Is there any way to programmatically load LAR files out of the box? Environment All Liferay Versions Resolution At this time there is no out-of-the-box method for auto-deploying LAR files. LAR files cannot be...

Single Approver Workflow is not updated

legacy Troubleshooting

Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu >...

Liferay slows down while discarding Publication conflicts

legacy Troubleshooting

Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to...

Can I set the subject field of the Form submission email dynamically?

legacy

Issue We have a Form with a dropdown field where users can select from pre-defined values. An email notification is set up for the Form to alert about new form submissions. We would like to set up the notification...

Remote staging: cannot set a form in a Form widget in staging - "This form is not available or it was not published."

legacy

Issue When we take a website with staging configured, and put the Forms widget on a webpage - we cannot configure the Forms widget by selecting a form for it, we get the message "This form is not available or it was not...

Export/import process fails if there are data links associated with earlier versions of the structure

legacy Troubleshooting

Issue Exporting a structure that contains previous versions can cause a unique constraint violation on import. The following stack trace is seen in the logs: 2022-12-19 21:24:49.032 ERROR...

I cannot export Form entries if they have not been approved in a Workflow

legacy

Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...

Form changes the workflow definition

legacy Troubleshooting

Issue Draft of a form changes the workflow definition Steps to reproduce: Navigate to Content & Data > Forms Click to add a new form Add a text field to the form Go to its settings and change the workflow from 'No...

Forked workflow task still pending after another user completes the other forked task

legacy Troubleshooting

Issue The forked workflow task is still pending after another user completes the other forked task Steps to reproduce Create two Administrator users(user1,user2) Control panel > Configuration > Kaleo Designer > Add New...

Search does not work in "My Workflow Tasks"

legacy Troubleshooting

Issue Steps to reproduce Enable Single Approver for Blogs. Submit for publication a new blog entry titled "Avocado", with "Avocado" in its body. Go to User section > My Account > My Workflow Tasks. In the bar at the...

Unable to set Assignment Type of User on a Workflow

legacy Troubleshooting

Issue The screen goes blank in the Workflow Builder if you have a user in your portal that has "Null" in either the first or last name (e.g. a user with the name "Nuller John"). Any searchable field...

Process Builder is unavailable

legacy Troubleshooting

Issue When I try to access workflows, the message Process Builder is temporarily unavailable. is displayed in the UI and a NoSuchResourcePermissionException error in the logs: ERROR...

Memory consumption increases exponentially when switching from a forms list to a new form

legacy Troubleshooting

Issue Memory consumption increases on the transition from a forms list to a new form Environment Liferay DXP 7.4 Resolution The observed behavior has been addressed by LPS-137506 Additional Information If a hotfix...

Not every required field has a consistent color after validation

legacy

Issue Read-only and editable input fields are differently identified when it comes to form validation Steps to reproduce: 1) Start up a clean instance 2) Create a new structure in Content & Data → Web Content →...

Calculation field of a form allows editing after defining some rules

legacy Troubleshooting

Issue After creating a form with 3 Numeric fields and one of them being only for calculation purposes, you are able to edit this calculation field without any blocker from the system that would prevent it...

Calculation rule of a form doesn't work if one field is hidden

legacy Troubleshooting

Issue When creating a form in DXP 7.4 and doing the steps below, the calculation field does not populate itself if the inserted number is different than 10, this prevents the second field from showing up...

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