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Combining Assets from All Segments in Asset Publisher when using Collections

Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...

Leverage browser caching in Liferay

legacy

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

Setting up Google Analytics to work with Liferay DXP 7.2

legacy How To

Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

legacy

Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

Unable to disconnect Analytics Cloud instance from Liferay DXP

legacy Troubleshooting

Issue There is a known issue where you may be unable to disconnect the Analytics Cloud instance from Liferay DXP An error indicating "Error: Your request failed to complete." will appear in the UI, and the following will...

Website visit count

legacy

Issue How to enable total visitor counts in a website? Environment Liferay DXP 7.0+ Resolution Liferay introduces a new product Liferay Analytics Cloud which is a cloud-based SaaS offering that works with Liferay...

In the UI, Sitemap section is not visible under the SEO tab on the individual page settings and sitemap.xml is not generating

legacy Troubleshooting

Issue Sitemap.xml is not generating properly. When hitting the portal URL [https://xxx.com/en/sitemap.xml], it displays an empty sitemap that shows the sitemap header only. The sitemap section [Menu -> Site Builder...

java.io.IOException Unable to create directory

legacy Troubleshooting

Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, the server started successfully but But documents and pages are not visible in the upgraded environment. Below error occurs: [#Error1]...

Error in configuring/authorising data source

legacy Troubleshooting

Issue Facing following error while authorizing analytics data source for liferay instance. Redirect...

Analytics Cloudから、「データをクリア」を実行した場合の動作

legacy

, knowledgeArticleType: reference, legacy: true, name: Analytics Cloudから、「データをクリア」を実行した場合の動作, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109488, title: Analytics Cloudから、「データをクリア」を実行した場合の動作

Segments, other roles than regular ones not selectable when creating segment with Role property

legacy Troubleshooting

Issue Reproduction Steps: 1. Set up DXP 7.3 with the fix pack DXP 1 2. From Control Panel went to People --> Segments and started to add a new segment 3. Added a User Role Property from the right panel as a condition....

Logged in segment is not matched for false value.

legacy Troubleshooting

Issue Reproduction steps: Go to Site administration -> People -> Segment Create a new segment called "Not logged in" Put the Session -> Logged in the condition in it and set it to equals - false Create a Content page,...

Modify the URL to remove /w when using a display page template for web content

legacy

Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle". In order to make SEO friendly URL, there...

Symantec reporting Analytics Cloud URL as malware

legacy

Issue https://osbasahbackend-ac-europewest3.lfr.cloud is being categorized as a security risk by Symantec the following URLs may also be affected by this https://osbasahbackend-ac-southamericaeast1.lfr.cloud...

Configuring a segment using variable model device or brand does not work

legacy How To

Issue After configuring a new segment using variable model device or model brand is not taking action Environment DXP 7.3+ Resolution This kind of variable has been deprecated starting in 7.3 You can...

Personalized Experience Not Displayed when using "AND" with IP Geocoder Country

legacy Troubleshooting

Issue When creating a segmentation using the IP Geocoder Country property in combination with another condition (e.g. a user property), the personalized experience configured for this segment is not displayed for a...

Analytics option not shown at site level

legacy Troubleshooting

Issue The Analytics option is not available at site level and you cannot configure it. Environment 2024.Q4.0+ Resolution Go to Instance Configuration > Analytics Configure the name of the provider (in this case...

Translated Object Field Values Not Displaying in Page SEO Meta Tags

legacy How To

Issue When using an Object with translatable fields for a page's SEO settings (e.g., HTML Title and Description), the translated values do not appear in the page's meta tags. For example, when viewing the page in...

Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target

legacy Troubleshooting

Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...

Custom Meta Tags: name/property attribute

legacy

Issue The Custom Meta Tags feature does not include a name attribute, but instead uses the property attribute. There's a key difference between the name and property attributes in meta tags. The name...

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