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Unable to see Multiple options for web content

Issue Trying to change the web content to multiple languages but users are unable to see multiple options for web content. Environment Liferay DXP 7.4 [all versions] Resolution There are the following steps to add...

Duplicated web content fails to render on a display page

legacy Troubleshooting

Issue Copied Web Contents misses display page settings Steps to reproduce: 1. Create a display page for Basic Web Content 2. Create a Basic Web Content titled 'Test' and set the display page for the previously...

After enabling the Email Subscriptions from an asset publisher I do not see the Subscribe button

legacy Troubleshooting

Issue In the Asset Publisher configuration I have selected yes in the Toggle the Enable Email Subscription selector, but still I cannot find the Suscribe button in the new assets. Environment DXP 7.3, DXP 7.4...

Changes to SEO page options resets custom theme

legacy Troubleshooting

Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon. Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations,...

Validate the JSON format in WYSIWYG editor of Web content

legacy

Issue When the user creates basic web content and puts JSON inside the rich text, the JSON is used for the navigation menu. Since content contains extensive JSON, it is challenging to add more menu means attributes...

Fieldset inside a field group cannot be updated in Web Content Structure

legacy Troubleshooting

Issue Create a webcontent structure Add a Select from List field with 3 options and save. Name it WS1 Create a second web content structure. Name it WS2 Add a text field to it From the Fieldset tab, drag and drop the...

'${processor.processMax()' error while creating Application Display Templates

legacy Troubleshooting

Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...

Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance

legacy Troubleshooting

Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...

The field should save the previous selection

legacy Troubleshooting

Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...

Expiring license causing 'Uncaught TypeError: Liferay.Alert is not a constructor'

legacy Troubleshooting

Issue Within 30 days of license expiry an alert message should pop up reminding the user about renewing the license. On 2023.Q4.0 it causes Uncaught TypeError: Liferay.Alert is not a constructor in the browser's...

Font-weight is not being responsive on Heading Fragment

legacy How To

Issue Despite setting the font weight for the Heading Fragment, the fragment is unresponsive and doesn't respond to the applied setting. Environment DXP 7.4 Resolution This is determined to be the intended behavior....

How can I disable web content history?

legacy How To

Issue We would like to have only one version of our web contents so we want to to disable the web content history/versioning. Environment Liferay DXP 7.4 + Resolution Edit the Journal Article Maximum Version Count...

Liferay login session not working in iframe

legacy Troubleshooting

Issue In 7.4, iframe does not show signed in session of a separate 7.4 portal Environment 7.4 Resolution The iFrame is working as expected in that the portal is rendered within the frame and the cookies are...

Can't order web content structures alphabetically

legacy Troubleshooting

Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...

User is not redirected to the Web Content tab after creating and publishing a web content article

legacy Troubleshooting

Issue A user does not get redirected to the Web Content tab after creating and publishing an article. Besides that the back and cancel button do not work upon clicking on them. Environment DXP 7.4 +...

Unable to view the Page in default language when browser back button is clicked

legacy

Issue The page of the site should be visible in the default language when the browser back button is clicked. Steps to reproduce: 1. The default Language Selector template is added to Liferay's Home page and...

How to setup a timezone on DXP

legacy How To

Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...

Special character not being displayed in page title

legacy Troubleshooting

Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen. Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+....

Unable to add more than seven favorite structures from the web content administration

legacy Troubleshooting

Issue When trying to add favorite structures from the web content section, the following message is displayed when number of structures selected is equals to 7-> 'Warning:Right now your quick menu is full of favorites....

Non-descriptive Accessibility Labels on Toggle Options

legacy Troubleshooting

Issue Toggle options in are labeled as 'checkboxes', and are not given an identifier. Therefore, Accessibility Readers report them as: “##### checkbox checked”. For example, inspect the element to find the...

Python error when using theme generator on Windows

legacy Troubleshooting

Issue I am trying to create a theme with liferay theme generator on Windows but I am receiving a node-gyp or python related error. Environment Liferay DXP 7.0+ Resolution The generator uses node-sass. If you are on...

After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw errors and cannot be edited

legacy Troubleshooting

Issue After upgrading from 7.4 u90/u91 to a newer version, some Content Pages throw pop-up errors: "Your request failed to complete". If you try to edit those pages, an empty page is shown. In the browser console some...

How can a non-admin user access the Content Dashboard

legacy How To

Issue I would like to create a non-admin user with permission to access the Content Dashboard. Environment Liferay DXP 7.4 Resolution To make the Content Dashboard accessible to a non-admin user, you will need to...

URLs for Embedded Page type is not being encoded properly

legacy Troubleshooting

Issue The URL of Embedded Page type is not being encoding properly, with the & symbol becoming & instead. Environment DXP 7.4 U60 and higher Resolution This issue was introduced by LPS-171572 in DXP 7.4 U60 and was...

Page editor fails to render if a user who commented on the fragment is deleted

legacy Troubleshooting

Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...

Paragraph fragment doesn't display mapped text field's line breaks

legacy

Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...

Web content's category is added in the page source

legacy

Issue When we add a category to a web content and view it, the page source contains the category's name as a meta element Is it intended? Environment Liferay DXP 7.0+ Resolution The behavior is intended,...

Allow more flexibility in setting up URLs

legacy

Issue Is there any availability of a friendly setup of URL when a display page template is used, by default the platform sets the "/w/" in the URL for all contents using display page templates, and personalization...

Error: "Name is null for locale" when trying to import a structure

legacy Troubleshooting

Issue Unable to import an structure with the following stack trace error: com.liferay.data.engine.rest.resource.exception.DataDefinitionValidationException$MustSetValidName: Name is null for locale catalán (España)...

How to hide untranslated articles and pages

legacy

Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...

Auto translation is not working using google cloud translation API

legacy Troubleshooting

Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...

Can you change the Content Ratings Widget/Page Ratings Widget's default "Star" selection when placed outside of a Collection Display?

legacy How To

Issue The Content Ratings/Page Ratings Widgets are alterable by changing the configurations in Site Settings > Social. When trying to change the configurations for a Content Ratings/Page Ratings Widget located...

Users cannot edit some fields when using Firefox 119.

legacy Troubleshooting

Issue It has been noted that when using Firefox 119 users cannot edit some fields in certain widgets, affected Widgets included: calendars, categories, and blogs. Environment DXP 7.3 Resolution Updating to Firefox...

Unable to add new language in Liferay DXP

legacy Troubleshooting

Issue Set the new locale language from the available language to the current language. The below error appears on the UI. Steps to reproduce: Add the new language to Web.xml by navigating...

If I edit an already translated web content, the modifications are not reflected in the setted translations

legacy

Issue We set a default language in the Instance settings i.e catalán (España) and create a site with the default language: catalán (España) & available languages catalán (España) + español (España) We create a...

Uncaught (in promise) SyntaxError When Creating a New Website

legacy Troubleshooting

Issue When try to create a new website from Control Panel > Websites, I can't create a new website. I don't get any error messages in Liferay logs, but in the Browser Console, the following error message appears:...

Is it possible to deactivate the URL with //?

legacy

Issue Is it possible to disable the Liferay URL with /<LOCALE>/? this is causing some SEO issues. Environment All environments. Resolution Unfortunately, currently there isn't a feature OOTB to disable this URL...

How to create content in a language that is not the default one

legacy How To

Issue Is it possible to create content in a language that is not the default language of your portal? For example, your portal is by default in English and you want to create some content in Spanish, but you...

Editing the value of the "Field Reference" in Web Content Structures should be more significant.

legacy

Issue Editing the value of the "Field Reference" is not clear. Currently, it can be modified by clicking on the text. However, it is difficult to say that the value is editable, as there is no clear indication or...

After migrating to a newer update, UI elements are misaligned or not displaying properly

legacy Troubleshooting

Issue After moving to a newer update, UI elements are misaligned or not displaying properly Environment This was observed in a recent case where a Liferay DXP 7.4 Update 47 environment was migrated to the 2023 Quarterly...

OpenGraph image preview looks pixelated in page settings

legacy

Issue We are facing an issue with OpenGraph and images. OpenGraph uses preview images instead of the full size images. Therefore, the image is too small for Twitter/X and Facebook to use it. Upon further clarification and...

Chrome lighthouse results for mobile device is poor

legacy How To

Issue Chrome's built-in lighthouse testing results for LCP and FCP rates, appear to be fine for desktop but not mobile devices. Steps to reproduce: Start a vanilla instance of DXP Stay on the current home page and...

Why does %E2%80%8B appear at the end of my friendly URL?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A friendly URL has been configured, but when accessing the link,...

Is it possible to hide specific friendly URLs from the sitemap?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The issue revolves around the configuration of friendly URLs in...

Journal Search Services Were Removed

legacy Troubleshooting

Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287...

Uncaught TypeError: Liferay.Notification is not a constructor

Troubleshooting

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...

HTML in Text field in structures is not escaped

legacy How To

Issue After upgrading to 2024.Q4, HTML markup found in the Text field within structures is no longer being escaped properly The HTML markup is showing up as plain text Environment 2024.Q4 Resolution This is the...

"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero

legacy Troubleshooting

Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...

Client Extensions Not Visible After Deployment in SaaS

legacy Troubleshooting

Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...

Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)

legacy Troubleshooting

Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable. Environment Quarterly...

Unassign Site Template from a Site / Export a site without the template it was based on

legacy Troubleshooting

Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site...

Custom Widget Gets Rendered Twice

legacy How To

Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds...

Impersonation Clashes with Cached Web Content Templates

legacy Troubleshooting

Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...

Creating Display Page Templates for Calendar Events in DXP 7.3

legacy

Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...

The site name is appended to every Event/Meeting created in Liferay Calendar

legacy

Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...

How to create Web Content with large images from text file?

legacy Troubleshooting

Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...

Is it possible to create Style Books directly from a Client Extension?

legacy

Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...

I can select a Display Date in the past for a Web Content

legacy How To

Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....

Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?

legacy How To

Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU:...

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