.innerHTML is getting removed in web content (SaaS environment)

legacy

Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code resulting in not being able to edit the code related to innerHTML. Environment...

Data is lost when Web Contents are published with the Corsican language.

legacy Troubleshooting

Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the issue. Additional Information Updating the Patching Tool ,...

Default Language code is not appending in URL

legacy How To

Issue The default language code is not appended in every URL of the portal. Environment Liferay DXP 7.4 [all updates] Resolution To enable the default language in every URL, the following property needs to be enabled: Control panel -> Instance settings -> Localization -> Locale Prepend...

All Custom Fields are not viewable in the Control Panel

legacy Troubleshooting

Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20 attributes are visible and there is no pagination available to view the second...

Multiple

tags on the Home page editor
legacy Troubleshooting

Issue Users want to improve SEO performance by ensuring that each page contains only one H1 tag. However, they noticed that '<h1 class="hide-accessible">Navigation</h1>' appears on all pages, thus this has to be a <span> class to rectify this. Environment Liferay DXP 7.3 Resolution The...

Canonical urls for commerce products

legacy How To

Issue Canonical URLs work correctly for pages in different locales, however, users want the same for their products so that the correct canonical tag is displayed for their product based on the page locale. Environment Liferay DXP [all updates] Quarterly Release Resolution Follow the...

Hardcoded link resulting in 404 error

legacy Troubleshooting

Issue I have a hardcoded button to a web content that is now going to a 404 page. My link to Liferay content is now breaking. Environment DXP 7.4 Quarterly Release Resolution Hardcoding links to Liferay content can break if any changes are made to the URL and are not considered best...

Uncaught TypeError in the DXP Homepage (PageTree)

legacy Troubleshooting

Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors. Certain roles that have access to edit web content see an error in the browser console log. TypeError happens when accessing a widget page template Uncaught TypeError: Cannot read...

Unable to Configure a Portlet on Content Pages Without Entering Edit Mode

legacy

Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP Quarterly Releases Resolution This is expected behavior, as editing a content page...

Unable to select Specific Display Page Template for the default 'Home' page from the page hierarchy

legacy Troubleshooting

Issue While creating web content and while selecting the Specific Display Page Template, the ‘Home' page does not get enabled and hence the child page associated with the 'Home’ page cannot be selected. However, the child page can be selected when it is searched using the search bar....

Deactivating Autogenerate Structure Key generates IDs

legacy

Issue I browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure and I fill the 'Structure Key' field with a custom value (i.e. 'ID0001')....

Tabs created in Webcontent body field are not clickable in content management system

legacy

Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However, DXP 7.4 has transitioned to CKEditor, resulting in the observed...

Content does appear correctly for 'Site Member' users even though permissions appear correct

legacy Troubleshooting

Issue We have a 'Web Content' set up as visible for 'Site Member' users. This 'Web Content' is under a hierarchy of folders. We added a 'Web Content Display' widget to show the 'Web Content'. The widget is also set up as visible for 'Site Member' users. The issue is when a 'Site Member'...

Where is the place to define default values for Web Content Structures in DXP 7.4 ?

legacy Troubleshooting

Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content Structures. Now we have a problem with migrated structures that kept default...

In web Content Structures, Calendar in Date Picker Field does not display properly

legacy Troubleshooting

Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling. Environment Quarterly Release 2023.Q3 Resolution Request for hotfix containing LPS-202728 or...

Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node

legacy Troubleshooting

Issue When opening a Web Content in edit mode, the following error populates within the browser console: Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node Steps to reproduce: Access Site Admin > Content & Data > Web...

How to get content metadata from Asset Publisher template

legacy How To

Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget preferences just as every widget which supports Display Templates, is...

How can I display the maximize and minimize buttons in my widget

legacy How To

Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my custom theme using Velocity. Environment 2024.Q1 2023.Q4 2023.Q3 DXP 7.4...

The list of web contents filtered by Mine or Recent can take some time to load

legacy Troubleshooting

Issue When using the Web Content admin view filters Mine or Recent, the list of resulting web contents can take a while to load. Environment Quarterly Release 2024.Q1, 2023.Q4, 2023.Q3 DXP 7.4, DXP 7.3 Resolution The calculation of the web contents filtered by Mine and Recent takes into...

Image title overlap on small screens

legacy Troubleshooting

Issue When viewing an image after it has been uploaded to Documents and Media and trying to scroll on small screens, the image title overlaps. Environment Liferay 2024.Q1.1 Resolution The observed behavior is a known issue addressed by LPD-26290 Please create a Support ticket requesting...

HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)

Troubleshooting

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid character at position (r17,c97,p1193) Environment Liferay DXP 7.0, 7.1,...

Are URLs that display/download Liferay JS information a vulnerability?

legacy

Issue Some monitoring tools may identify certain URLs that are accessible during routine scans that should not have allowed access. Among the URLs that are typically detected are URLs that can download Liferay's JS (JavaScript) to the equipment being accessed. For example, if you inject...

How to store and view what users selected for the Cookie Consent banner?

legacy

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the cookie acceptance history is displayed in WordPress's GDPR Cookie...

Missing Folder Hierarchy in Related Assets Selection for Web Content

legacy

Issue Currently, it's only possible to find and select related files in a Web Content by searching by name. This becomes impractical when dealing with thousand of files that don't have semantic names but are well-structured in folders and subfolders. Is there any configuration where I...

SearchBarPortlet on private page

legacy

Issue We use SearchBarPortlet in our public and private appearance themes. Also, we have configured as 'destination', a results page with '/search-results' as friendlyURL. This page exists as public and private. However, when we do some search from private pages, the results are always...

Accessibility: Success Criterion 4.1.1 Parsing (WCAG 2.1)

legacy

Issue The tool https://validator.w3.org shows accessibility issues related to success criterion 4.1.1 Parsing. Environment 2024.q1 Resolution Since WCAG 2.2, success criterion 4.1.1 Parsing is considered obsolete, as indicated in 4.1.1 Parsing (Obsolete and removed). A note is included...

Time format displayed in AM/PM format instead of 24 hour

legacy

Issue Liferay displays Time format differently on the site's time picker than on the OS. Environment DXP 7.4 + Resolution This behavior is due to the changes of LPS-169277 where the old time picker has been replaced by a native time. Because of this the time picker will display the time...

Localization Issue - Languages showing as "English (US)" when applied to "Current" column

legacy Troubleshooting

Issue When upgrading from Liferay DXP 6.x to 7.4, the following Language localization issue has been observed: Languages / locales listed in the portal-ext.properties file are not available to be assigned for users Languages in "Available" column are shown as duplicates of "English (US)"...

Language Override stores entries with incorrect character encoding

legacy Troubleshooting

Issue When editing or creating a Language Key through Control Panel → Configuration → Language Override that includes umlauts, accents, or any other special characters, the value displays encoding errors and it is not stored correctly. For example, "Válido" could be saved as "VÃ¡lido":...

<@liferay_aui.script> taglib JavaScript is executed twice in Journal Article templates with disabled cache

legacy Troubleshooting

Issue JavaScript added within the <@liferay_aui.script> taglib inside a web content template executes twice, leading to unintended behavior. For example: <@liferay_aui.script use="aui-base,aui-video"> console.log("Hello world!"); </@liferay_aui.script> The web content template is marked...

Automatic removal of onclick event from source of Web Content

legacy

Issue 1. When the below content is pasted in the source of Web Content, then the onclick event gets removed from the source automatically. Below is the original content: <div class="Small-ButtonRSecond"><button class="Rbtn" onClick="">Read More<i class="bi...

How to increase the limit of articles per page in Blogs?

legacy How To

Issue I would like to know if it is possible to increase the default Maximum Items to Display in the Blogs Widget. Environment Liferay DXP 7.4 Resolution You can modify the default blogs.entry.page.delta.values property in the portal-ext.properties file to define a list of custom...

Web Content Structures not available when folder restriction is set up

legacy Troubleshooting

Issue Web Content Structures fail to appear available when structure restrictions in folders are setup Creating new web content in the designated folder shows no available Web Content Structures to choose from Observed when having 8+ web structures are assigned to a folder Environment...

Embedding an external video in Web Content Article fails (iframe)

legacy Troubleshooting

Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable Javascript if it is disabled in your browser. Environment Quarterly...

Remove all previous versions of KBArticle except for the latest version

legacy How To

Issue I wish to removal all prior versions of KB Article, but leave the latest version intact. Environment DXP Quarterly Release Resolution You could run the remove_kb_article_previous_versions.groovy Groovy Script (attached below) to remove all previous versions of KBArticle except the...

Page/Portlet Display Widget is Unresponsive

legacy Troubleshooting

Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display widget does not move to a new article after one is selected in the dropdown menu....

Role with permission to view private page cannot view page without site membership

legacy

Issue Within a site with only private pages, a user who is not member of the site but has permission to access and view a private page via some regular role cannot access that private page. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1 Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4...

ISO-8601 error using postStructuredContentFolderStructuredContent method from JSON API

legacy Troubleshooting

Issue We have a web content structure with a field of type date ("dataType"=date). When trying to create a web content using this structure, through postStructuredContentFolderStructuredContent method (from the JSON API), the content is not created and we get the error: Unable to parse...

Unable to set the Target when configuring Navigation Menu Items

legacy Troubleshooting

Issue I can see in the Templates section for Navigation Menu items ${navItem.getTarget()}, but when creating a menu item there is no way to set this. I would like to set this so that one of my menu items would open in a new tab with target="blank" set in the UI. Environment DXP 7.2+...

The Schedule section is not displaying in the web content article

legacy Troubleshooting

Issue When accessing to edit existing web content or create a new one, the 'Schedule' section is not displayed on the right panel, therefore it's not possible to configure the display date, expiration date, or review date Environment Liferay DXP 7.2, DXP 7.3, DXP 7.4, 2024.Q1 Resolution...

How to make Liferay blogs visible to search engines like Google

legacy How To

Issue How to make Liferay blogs visible to search engines like Google Environment Liferay DXP 7.1+ Resolution The sitemap URL should be added to the robots.txt file to make it available to search engines like Google. Based on this, configure search and indexing rules in...

Master page template export is not including themeSpritemap client extension configuration

legacy Troubleshooting

Issue The themeSpritemap extension is missing from the Master Page template. When I apply an imported Master Page template, the themeSpritemap configurations are not included. Steps to Reproduce Create a sprite map client extension of type theme spritemap Create a master page template...

The sitemap.xml rendering is not showing tree view when xml.sitemap.index.enabled is set to false

legacy

Issue The sitemap.xml rendering is not showing tree view after setting xml.sitemap.index.enabled=false Environment Liferay DXP 7.4, Quarterly Release Resolution This is expected behavior. The XML file that is generated is rendering the file as an XHTML file (see the presence of...

Nested Application Widget Unavailable

legacy Troubleshooting

Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages > + > Page. In the Basic Templates menu, select Widget Page and name it. Save the...

Site Builder elements adds bottom padding when text box is updated

legacy Troubleshooting

Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed Environment DXP 7.4 Update 108 Resolution This issue stems from the...

"The URL used in English (United States) already exists in other sites or asset libraries" warning when publishing Web Content

legacy How To

Issue After upgrading to 7.4 u66 we are seeing the following warning message when we publish some Web Content: Warning: The content has been published but might cause errors. The URL used in English (United States) already exists in other sites or asset libraries. Environment Liferay DXP...

Clock icon does not appear during Web Content scheduling with Firefox browser

legacy

Issue Firefox browser does not show the Clock icon on Web Content Schedule Dates. Environment Liferay DXP 7.4 Resolution The way browsers handle input for Time fields is not specific to Liferay. It is related to the way browsers themselves manage Time field input. Attached is a simple...

Is there a configuration that controls the retention of comments?

legacy

Issue Let's suppose, a user can create a page with a comments area. Other users may leave comments. How long has the comment been left? How many comments can be stored per page? Can those values be managed, or does Liferay DXP record all comments made on a page without deleting them on a...

Special char "~" in the URL

legacy

Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL design pattern instead of a security risk. Additional Information...

Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred after upgrading DXP version from 7.3 u28 to Q3.2. Steps to reproduce: 1....

Duplicate values and empty fields in XLIFF file

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same structure. 2. Now export the XLIFF file of web content for translation and...

Missing fieldsets dependencies when exporting/importing content

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try to import it in a different instance (for example LXC cases), missing dependencies...

Sites and Libraries breadcrumb only displays current site

legacy

Issue When making a selection from a web content display widget, clicking the “Sites and Libraries” breadcrumb link only displays the current site. Here are the steps to reproduce: Start a 2023.Q4.4 instance. Add a new site called “test-site“. Navigate back to the default “Liferay DXP”...

Retrieve display page template configured in web content article

legacy How To

Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which the display page template associated with a particular web content...

How to identify customized pages

legacy

Issue I need to locate pages that specify an outdated attribute in their custom look and feel. I haven't found what database column indicates that a page is customized. Can you please point out the column to identify such pages? Environment DXP 7.4+ Resolution Settings defined...

Publish button inaccessible with long titles

legacy Troubleshooting

Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help Center ticket to request a hotfix containing LPD-21535., content:...

'liferay-ddm' taglib not working for Web contents in 7.4+

legacy How To

Issue We have some custom developments that use liferay-ddm taglib. After an upgrade to 7.4+, that taglib does not work. Environment Liferay DXP 7.4+ Resolution Starting in 7.4, Web Contents stopped using the DDM engine and its associated taglibs (liferay-ddm:html) to use the Data Engine...

Color Field Error when using Web Content Structure

legacy Troubleshooting

Issue When using the "Color" Field in a Web Content Structure, it doesn't save the previously selected value and the "Color" field doesn't load. Steps to reproduce: Create a structure, add at least one "Color" field to it. Create a template, print the color field's value to it. Connect...

Make prefix URLs configurable - Feature request

legacy

Issue Make prefix URLs configurable - LPD-6813 We are waiting for this for a while. In which Quarterly it is going to be included? Resolution LPD-6813 is a story ticket and is part of the feature request LPD-640, which is under review. At this point, we do not have the information on...

How to minify the CSS and Javascript resources by customization

legacy How To

Issue How to perform the minification of the CSS and Javascript resources by using the Liferay theme builder. Environment Liferay DXP 7.4 Resolution How to make Gradle call gulp build in themes Essentially, the idea is to replace the Gradle theme build process with gulp, which should...

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