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Getting welcome_bg.jpg missing reference error when trying to import a LAR file

Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements...

ADA Accessibility - the "Select" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button" Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...

Asset Publisher shows the webcontent folder instead of articles

legacy

Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3...

ADA Accessibility - the "Choose" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]" Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...

ADA Accessibility - the "Remove" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]" Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce:...

Activate Remove Text Formatting

legacy How To

Issue By default in CKEditor "Remove Text Formatting" functionality is hidden. Environment Liferay DXP 7.4 Resolution RemoveFormat is already added to our shipped CKEditor, only it's needed to add the...

Changes in one node cause the dropping of the same entry in another node's cache

legacy

Issue It has been observed that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes. Environment DXP 7.4 Resolution This is an expected behavior. When an entity...

Accesibility icon not being shown in a custom admin theme

legacy Troubleshooting

Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct...

Portlet's title is shown instead of the web content's title

legacy Troubleshooting

Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's...

'Questions' portlet not available in Type facet configuration

legacy

Issue Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to...

Unable to view the updated content with 'View in Context' redirection link

legacy Troubleshooting

Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....

'View in Context' link is not showing update content with display page template

legacy Troubleshooting

Issue Users are unable to view the updated content on the page with the display page template when clicking on the 'View in Context' link on the Review page. Steps to reproduce: 1. Create a Page and deploy asset...

'web-content-name' is temporarily unavailable when trying to preview the content

legacy Troubleshooting

Issue 'content is temporarily unavailable' when trying to preview pending content through the view icon on the Review Page. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the single approver workflow to...

It is not possible to add a Tag when creating a Web Content

legacy Troubleshooting

Issue When a user creates a Basic Web Content and tries to type in a Tag, the Tags option disappears and the following error is shown in the logs: No JSON web service action with path /assettag/search and method...

Unable to delete all public pages in the default site 'Guest'

legacy

Issue When I try to remove the last public page in 'Guest' site, the 'Delete' option is missing from the Options Menu. It is not possible to revoke View permission for Guest users either because the option appears...

Users getting stuck with a non-default language in the URL

legacy Troubleshooting

Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...

Control Panel looks distorted or has styling issues

legacy Troubleshooting

Issue Control Panel looks compressed and distorted or has incorrect styling, such as below. Environment DXP 7.4 Resolution Clear the browser cache, or use incognito/Private window mode to access Liferay. , content:...

Can we use the same friendly URL in a page's translations?

legacy How To

Issue We have a page where we want to use the same friendly URL for different translations, but when we try to save the page, it fails with an error: Please enter a unique friendly URL. We understand that...

Anchor link does not jump to the tag

legacy Troubleshooting

Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page. Once the form is loaded the page is scrolled to the top...

Categories displaying ID in URLs

legacy

Issue When using a Category Filter with an Asset Publisher in my Portal, when selecting the category, my URL displays the ID of that category instead of its name. Is it possible to configure my URL so that it displays...

Theme images not loading in web content

legacy Troubleshooting

Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Why does Language selector update the User?

legacy

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at...

File size UI message with web content

legacy

Issue When creating web content and selecting an image, users need to choose the standard image size. Currently, while selecting an image, the image size is not displayed. Environment Liferay DXP [all version]...

Page tree and Product menu is not visible after upgrade

legacy Troubleshooting

Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4...

Content Page History

legacy

Issue We wanted to check with Liferay support if there is any functionality for viewing content page history or to revert back to previous version? Environment DXP 7.3 Resolution Liferay DXP does not currently...

My custom dropdown items are disabled

legacy Troubleshooting

Issue After following the steps of overriding the management toolbar the custom dropdown items are shown as disabled. Environment Liferay 7.4 Resolution You need to needs your customm buttons “actions” in...

No Group exists with the primary "xxxxx" key shown in the logs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun...

Adaptive media not miniaturized after trying to adapt remaining

legacy Troubleshooting

Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...

Unable to edit react fargment

legacy

Issue The user has created and uploaded a react fragment, but is unable to edit the same. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is an intended behavior of the Liferay, to avoid bad experiences...

Autotranslate Button Not Visible When Using Third-Party in Instance Settings

legacy Troubleshooting

Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034. Contact the...

Navigation menu URLs not following the selected language

legacy Troubleshooting

Issue Content is stored in Web Contents not on pages > navigation menu items are created as URLs, in most cases, because of this The Web Contents are translated/using more than one language (at least 2) > can...

Unable to set a Display Page on documents

legacy Troubleshooting

Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...

Catalog page Products Rendering Performance issue

legacy Troubleshooting

Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce Resolution The...

ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.

legacy Troubleshooting

Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected" Actual Result Sr doesn't announce what is...

Lots of RedirectNotFoundEntry data in viewcounterentry table

legacy Troubleshooting

Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...

When you refer to "online community" in your Liferay portal, what do you mean exactly?

legacy

Issue When you refer to "online community" in your Liferay portal, what do you mean exactly? Environment Portal 6.1+ DXP 7.0+ Resolution Prior to Liferay Portal 6.1, there were two ways of creating sites: organizations...

Dynamic Data Lists do not save inputted data when switched to Spreadsheet View

legacy Troubleshooting

Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...

Mark searchable toggle button by default OFF while creating new web content

legacy

Issue We would like to mark the searchable toggle button switched OFF by default in basic web content while creating new web content. Currently, while creating new web content, the searchable toggle button is ON by...

Navigation bar gets out of sight when adding too many lines to a Web Content article

legacy Troubleshooting

Issue When editing a WC article, either from the Web Content Menu or from a Web Content Display widget, and adding too many lines, the WC article box scrolls down and thus the navigation bar which you can...

ADA Accessibility - Newly opened dialog box is not accessible using the tab key

legacy Troubleshooting

Issue Expected Result: Focus should move to the newly displayed content when navigating using the tab key. Actual Result: I expect focus to move to newly displayed content when I press the TAB key, like the...

ADA Accessibility - SR doesn't announce message that comes after selecting rows in the table on sites page.

legacy Troubleshooting

Issue Expected Results: Screen Reader should announce message which comes after selecting rows in table. Screen Reader should announce, "1 of 3 selected' after selecting checkbox in the table. Actual Results:...

Backport localize fragment configs feature from 7.4 to 7.3

legacy How To

Issue We want to check if the following feature specifically for image can be backported to 7.3:...

ADA Accessibility - Links present on table do not have any distinguishing features which would make them look like a link

legacy Troubleshooting

Issue Expected Result: I expect links to look different than normal non-link text. Ex. -links should be blue in color with an underline so that users will know the link is available. Actual Result: Links...

When does a new version in JournalArticleLocalService.updateArticle is created?

legacy

Issue New version of a web content can be created when calling JournalArticleLocalService.updateArticle Environment Liferay DXP Resolution A new version is created when the latest article version is in one of the...

How to add custom Meta tags to specific page

legacy Troubleshooting

Issue We added the following meta tags via the page settings, but that generated html code is encoded and it is not working: <meta content="<html lang="fi"/> <meta name="sdg-tag"...

Content page displays wrong title when special characters are used on it

legacy Troubleshooting

Issue If the title of a Content page has special characters on it, the title will then be displayed with "&". This usually happens when you place the character "&". For example: "Documents & Media", in...

Hide asset title in Asset Publisher's details view

legacy How To

Issue Configure an Asset Publisher in a page using a display template different than the 'Full Content' one. Click on any asset: it shows its details, including the asset's title. Environment Liferay DXP...

SEO - Titles in Google's search results page don't display expected text

legacy

Issue After configuring the "Title SEO" of a page, Google and other search engines don't display the value as-is. If we use a customization to remove the Site and Instance names, they keep showing in search results...

Bootstrap Accordion does not work correctly

legacy Troubleshooting

Issue When I click on the expand button, the expanded area is not displayed, so I am not able to change the text (without editing the text in the source code). Environment Liferay DXP 7.3+ Resolution System settings...

Assets created from an Asset Publisher don't keep the categories and/or tags of the filter

legacy

Issue An Asset Publisher (AP) can be configured to filter by certain categories and/or tags. When the Display Settings of the AP has Show Add Content Button enabled, it's possible to create new assets directly from...

frontend-css-web module was removed in DXP 7.4

legacy

Issue If I use frontend-js-override module, is there any impact on front-end-js-web module due to removal of frontend-css-web ? Environment Liferay DXP 7.4 Resolution frontend-web-css was removed in Liferay 7.4 here:...

Overlapping Buttons when using AlloyEditor for Web Content Articles

legacy Troubleshooting

Issue When using AlloyEditor, creating a web content structure that includes a repeatable HTML field causes the Source Button Toggle to be overlapped by the repeatable "plus" and "minus" signs. Environment Liferay DXP...

Client's public IP is visible in source code

legacy

Issue User is able to see their own public IP while checking the source code of a page on the Liferay portal. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The public IP is visible through the...

Editor default configuration changed from ENTER_P to ENTER_BR on DXP 7.3 U-5

legacy How To

Issue Editor default configuration changed from ENTER_BR to ENTER_P on DXP 7.3 U-5; Environment DXP 7.3 Resolution We found this commit on LPS-148819 witch changes the default value of ENTER_P (see #use-enter-mode-p)...

Custom theme is missing from some sites after a clean server start

legacy Troubleshooting

Issue We are trying to create sites from a site template that is generated from a custom theme this custom theme contains the resource WEB-INF/classes/resource-importer/ in the theme's war file there are no custom...

Terms of Use jsp page is missing

legacy How To

Issue Prior to Update 31, there was a terms of use JSP page located in {TOMCAT_HOME}\webapps\ROOT\html\portal that could be used to customize the Terms of Use page Starting with Update 31, that terms of use JSP page is...

Text is rendered vertically instead of horizontally inside fragments in Collection Display

legacy Troubleshooting

Issue When date text is rendered inside a fragment that contains nested a HTML tags, the text is rendered vertically instead of horizontally. Environment DXP 7.3 Resolution This issue has been resolved via...

Search container shows wrong search count results with pagination

legacy Troubleshooting

Issue Pagination shows the wrong search count results. Steps to reproduce: 1. Navigate to Site Menu > Content & Data > Web content, create some web content 2. Navigate to Site Menu > Site Builder and create a...

How to get a drop-down option's field reference in a fragment's html/freemarker code?

legacy Troubleshooting

Issue Steps to reproduce: 0. In System Settings/Freemarker Engine, remove serviceLocator from the list of restricted variables. (so that we can use it in a fragment code later on) 1. Create a web content structure and put...

Link to Telephone number preventing the publishing of Web Content

legacy Troubleshooting

Issue A link containing a telephone number prevents the publishing of web content and seems related to https://issues.liferay.com/browse/LPS-126914 Environment DXP 7.3 Resolution Request a hotfix containing...

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