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Favicons is working in Android devices but not in Apple devices

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2 Resolution Specifying a webpage icon for web clip would look and behave in a way...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL. This means that each URL could potentially point to many different languages. For...

When is scheduled Web Content added to the index?

legacy

Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay Portal EE Resolution Web Content articles will be added to the index upon creation so that...

Reordering Web Content's Repeatable Fields

legacy How To

Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields can be dragged and dropped to be reordered. If you added the fields as A, B C and...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay Portal 6.1 Resolution In DXP 7.0, go to Control Panel > Sites >...

Impact to Performance If Trash Entry Max Age is Increased

legacy

Issue By default, Liferay DXP's Trash Entry Max Age is 30 Days. In other words, the platform will clear the Recycle Bin after 30 days. The portal setting is trash.entries.max.age=43200. The question: what happens if this is increased to 100 days? Environment Liferay DXP 7.0 Resolution It...

How to hide the popup that appears in the upper right corner when a session is expired

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there any way to hide the popup (with attachments) that appears in the...

Liferay DXP Web Content Management Whitepaper

legacy

This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and addressing general how-to topics. The paper is available for download...

When web content is saved, the content is not updated.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue After modifying content, an error occurs on the browser side and the...

Using Custom Landing Page for Error Codes does not Work with /image/ in the URL

legacy

Issue When designing a custom landing page that displays a 404 Error code, invalid URLs that have /image/ in the URL string should display the customized page placed either in the /webapps/ROOT/html/portal folder or a site page. Environment Liferay DXP 7.0, 7.1 Resolution This is...

How to check for updates to pages that have propagation enabled from the site template

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How to check for updates to pages that have propagation enabled from the...

Dynamic content fetched by Web Content template stays the same after updates

legacy Troubleshooting

Issue User uses web content template to fetch dynamic content from the database. The value displayed on the page stays the same even if the data in the database has already changed. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution Uncheck the "Cacheable" option in edit web content...

HTMLアンカーを使う

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題 HTMLアンカーを使用した目次を持つWebページを構築する際、トップリンクをクリックしても、ページ内の正しい場所にリダイレクトされないことがある。環境 DXP 7.0、DXP 7.1 解像度最新のHTML規約では、 href="#" と id= のペアリングを使用しています。...

Receiving email notifications for updated, added, or moved web content

legacy Troubleshooting

Issue Why can't I receive email notifications for Updated, Added, or Moved web content assets? My mail server is set up correctly and I am getting the Web Content Review notifications without issue. Environment DXP 7.0 DXP 7.1 Resolution In order for a user to receive email notifications...

Resolving Static Asset Publisher Rendering Errors in Custom Layout Templates

legacy Troubleshooting

Issue There is a known issue (as documented in LPS-88239) encountered when using a custom Layout Template that implements a static Asset Publisher. Instead of rendering properly, a NoSuchPortletPreferencesException is thrown in the app server's console and an "Asset Publisher is...

How to Translate Forms for Localisation in DXP 7.0

legacy

Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution Translation of Forms feature is not available for DXP 7.0. The...

Arbitrary Code Execution With jQuery Versions Earlier Than 3.0

legacy Troubleshooting

This article documents a security issue in jQuery versions prior to 3.0, which is also described on Github. The issue can be reproduced with the following steps. Install a theme that uses jQuery prior to 3.0. Head to any page with that theme. Open the developer console. Type...

Language Coverage

legacy How To

This article describes and provides links for: Our language / translation coverage documentation How to customize language keys / translations in your Liferay platform. How to contribute to languages outside of subscription coverage Resolution 1. Language Coverage For a description of...

Extra HTML tag in the Source Code in Web Content Articles

legacy Troubleshooting

This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP 7.1 Fix Pack 1, a &imagePreview=1 tag appears at the tail end of the...

Installing the Audience Targeting Application

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently, the Audience Targeting EE app can not be installed by simply downloading the app from Liferay...

Handling SASS Related Errors

legacy Troubleshooting

In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a Ruby based solution that helps you to make well-organized and maintainable source. Furthermore it builds...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not possible with dead links (relative links). Or when trying to publish...

Re-Enabling the XSL Content Widget in DXP 7.1

legacy How To

The XSL Content widget allows anyone who has permission to configure the widget to modify any XML/XSL file. The widget is originally deprecated and was removed from Digital Experience Platform 7.1. The widget will not be released as an app on Marketplace. Resolution If you still require...

CKEditor Issues in Liferay Portlets

legacy Troubleshooting

Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within Liferay portlets. Resolution Before testing for the issue on Liferay's...

Internet Explorer 11 Memory Leaks

legacy Troubleshooting

Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge. As the browser memory usage of the application increases, a page may render with mobile styling....

Configuring Cookies' httpOnly Status

legacy How To

Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # # HTTP only cookies are not supposed to be exposed to client-side scripting #...

List of Special Characters which cannot be used for tagging

legacy

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is a legacy...

Unable to Access Liferay Due to Missing Theme(s)

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When deploying themes to Liferay, theme references are created and saved into the database. If the theme is...

Minimizing JRuby Memory Issues

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article addresses memory issues caused by JRuby, a Java implementation of the Ruby programming language....

Preventing Inaccurate or Incomplete PDF Document Previews

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...

Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme

legacy Troubleshooting

If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...

Broken Links Prevent Web Content from Publishing in DXP 7.0

legacy Troubleshooting

Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is this: Once the validator detects a link within the text of a web content, it...

Incorrect Language Locale Appended to URLs for Authenticated Users

legacy Troubleshooting

This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user has signed in (authenticated). Users might still see /fr in the URL...

Common Errors When Applying CSS in DXP 7.1

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

Using a Custom Theme for Account Verification and Default Landing and Logout Pages

legacy How To

Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in the portal including the account verification, default landing and...

Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to a known issue when creating structured web content if the customer is using...

h2 Tags Are Able to Be Edited by Default

legacy Troubleshooting

Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....

CKEditor With Mediawiki Format

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not...

Common Errors When Applying CSS in DXP 7.0

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

Hiding or Restricting Access to Out-of-the-Box Liferay Portlets From Non-Administrator Users

legacy How To

This article describes one method for how to restrict which users can add out-of-the-box (OOTB) portlets to pages. Resolution One option for limiting permissions to add OOTB Portlets to pages would be to limit the Add to Page permissions on the Liferay Portlets via the portlet-custom.xml...

Cursor Position Glitch Specific to Using CKEditor on Microsoft Edge

legacy Troubleshooting

This article documents a known issue for customers using CKEditor in Liferay Digital Experience Platform 7.0. When editing content that uses CKEditor—such as a Message Board thread—on a Microsoft Edge browser, you might notice that the cursor cannot be placed at the end of the Subject...

PNG Compatibility on Internet Explorer 11

legacy Troubleshooting

This article documents a known issue with PNG files that are uploaded to Document Library not displaying in IE11 with a DOM7009: Unable to decode image at URL in the console. As a security measure, and to prevent malicious scripts from being executed in browsers, Liferay sends the...

Web Pages Do Not Load on Internet Explorer 9

legacy Troubleshooting

This article documents a known issue with Internet Explorer 9 (IE9) when accessing the Liferay Digital Experience Platform 7.0. Upon accessing the browser page /web/guest/home, the page is blank (as shown in the image below). Resolution Status: Workaround Available Microsoft ended...

Inconsistent Check Interval Times Expires Web Content Articles Prematurely

legacy Troubleshooting

This article documents a known issue when configuring the Web Content check interval settings, and provides a workaround for the user. This known issue only affects Liferay Digital Experience Platform 7.0. To configure how often Web Content articles are published or expired: Navigate to...

Unable to Include 'form' Attribute in Alloy Editor for the Web Content Portlet

legacy How To

This article documents a known issue with the <form> attribute in Alloy Editor. When the <form> attribute is used for building submittable forms in HTML, Alloy Editor will convert <form> into <p> when added from HTML source code. This is expected in Alloy Editor, as the design of Web...

Liferay Information for Common Browsers

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This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following article contains relevant information for using some of the more common browsers with Liferay....

Introduction to AlloyUI

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article provides you with three things: A basic description of AlloyUI Outlines some of the benefits of using...

Special Characters Do Not Work in Friendly URL

legacy How To

Liferay platform "friendly URLs" allow you to create smaller, user-friendly URLs instead of the large, standard ones that the portlet creates. If you try using special characters in the friendly URL, such as changing /web/guest/home with any combination of special characters, they do not...

Using Application Display Templates on DXP 7.1

legacy How To

Application Display Templates Table of Contents Introduction to Application Display Templates (ADT) Working with an ADT: Media Gallery Using the API: Creating an ADT for Wiki Exporting / Importing ADTs Known Issues and Troubleshooting Resolution Introduction Application display templates...

Overriding Liferay's Default CSS for Individual Portlets

legacy How To

In custom environments, it may be necessary to apply custom styles to specific portlets. The example below gives guidance on how to override the Liferay Theme CSS in order to customize portlets to fit requirements. Resolution Affected Products Liferay Portal 6.0 EE SP2 and above Please...

Managing Expired and Future Scheduled Web Content

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This article documents how the Web Content Display portlet is designed to display different versions of the same Web Content article. In particular, this article discusses the intended behaviors for expired or those scheduled for future display. Resolution Content creators often create...

Embedding Videos in Web Content Articles on DXP 7.1+

legacy How To

This reference article describes several different ways to embed videos in Web Content Articles in Liferay Digital Experience Platform 7.1+. It is designed to supplement Liferay's Official Documentation on Publishing Web Content and optimizing your content using structures and templates....

Limitations When Using Pjax to Render Embedded Content

legacy Troubleshooting

This article describes a fundamental product limitation when pjax is used to render programmatically nested content in Liferay platforms. (Pjax is a jQuery plugin, a standalone JavaScript module that uses AJAX (XmlHttpRequest) and pushState() to deliver a fast browsing experience.) This...

Correcting Translations in the Liferay Platform

legacy How To

When installing Liferay Digital Experience Platform (DXP) 7.0 or any Liferay Portal version, portal administrators have the option to leverage any of the translations that come with the default installation. This article outlines the best way/s to correct these translations. Resolution...

Changing the Default Title or Description of a Portlet System-wide

legacy How To

The title of a portlet is determined by the language properties files and may be changed system-wide by using a language ext properties file similar to portal-ext.properties. Resolution To demonstrate how to change the portlet titles, this article we will seek to change the title of...

Cookies Issue Related to Two-Character Domain Names While Using Internet Explorer

legacy Troubleshooting

This article documents an issue that has been reported by some users working on Liferay Digital Experience Platform (DXP). It is a cookies issue that has been reported, and the issue arises when using certain versions of Internet Explorer behind a two-character domain...

User Interface Changes in DXP 7.0

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This article highlights several changes to front-end tools and features with User Interface for Liferay DXP 7.0. Resolution Here are some highlighted changes followed by brief explanations of new projects: Modularization; css and javascript files can be moved with modified file...

Buttons missing from CKEditor when using Internet Explorer 8

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. While using Internet Explorer 8 Compatibility mode, some of the CKEditor tool bar options are missing and thus...

Things You Should Know Before Using Liferay WYSIWYG Portlet

legacy

The Liferay WYSIWYG portlet allows for WYSIWYG editing capabilities in a very simplified package. While the lightweight nature of the Liferay WYSIWYG portlet can be useful, Liferay Marketplace indicates that the app, "should only be used when the full capabilities of Liferay's CMS system...

Unable to add portlets in Nested Portlet

legacy Troubleshooting

Issue When using the "Nested Portlets" portlet, one possibility is that portlets cannot be nested because the Nested Portlets portlet is collapsed. Resolution Ensure Nested Portlets is not collapsed when attempting to add other portlets within its frame., content:...

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