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Images viewed by guest users should not be searchable in the search results to guest users

Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...

How to Compare Between Versions When Using Workflow

Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

NoSuchFileEntryException when updating web content with images in a task executor

legacy Troubleshooting

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...

Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure

How To

Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...

ClayDatePicker making everything inaccessible

legacy Troubleshooting

Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element. Steps to reproduce: Click on Date Picker Field Click on year dropdown within the Date Picker Without...

How to use JQuery client extension?

legacy How To

Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...

How to approach creating a MessageListener to verify a Publish while using Publications?

legacy How To

Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

How to modify the Cache-Control header to prevent browser caching issues

Troubleshooting

Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...

Web Content Not Displayed in Context in Search Results

legacy Troubleshooting

Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...

Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes

legacy Troubleshooting

Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...

Modified date not match the author of a web content, document or any other asset.

legacy

Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...

Multilingual PDF search indexing fails with web content

legacy

Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...

Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?

legacy

Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled...

How to create Charts in Quarterly Versions

legacy How To

Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you...

Browser Back Button Issue with Multiple Asset Publishers

legacy Troubleshooting

Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...

Adaptive Media Images Not Displaying for Users in Product Catalog Search Results

legacy Troubleshooting

Issue When using Adaptive Media with images in Product Catalog search results, the images are displayed correctly for some users, but not others. For example, Adaptive Media is not working for...