S3 Requests Causing Timeouts in Environments Without Internet Access
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Peter Schwarcz
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Issue
- We observe very long loading times (over 60 seconds) when accessing certain content management pages in the admin area, particularly:
- Editing a page in the page editor for the first time after login
- Displaying or editing user information in the control panel for the first time after login
- These delays are caused by blocking requests to resources hosted on s3.amazonaws.com, which time out due to the environment not having internet access. The specific URLs identified are:
Environment
- Liferay 2024.Q3.6
- Intranet environment without internet access
Resolution
- These requests are made to Liferay Learn to retrieve help messages displayed in the product. To stop these connections, you can configure the following property in your environment:
learn.resources.mode=off
- This configuration prevents unnecessary external resource calls, resolving the long loading times in environments without internet access.
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