Form is not sending automatic reply emails
How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!
While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
legacy-article
learn-legacy-article-disclaimer-text
Issue
- Our form is not sending automatic reply emails. The following error is present in the console logs
"Unable to send message: Authentication unsuccessful, user password has expired."
Environment
- Liferay Quarterly Release
Resolution
- This error indicates that the SMTP user password has expired.
- Update the user password by navigating to Control Panel > Instance Settings > Email > Mail Settings and changing the password in the password field.
did-this-article-resolve-your-issue