Click-to-Chat Bubble Disappears When Navigating to Other Pages
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Emma Carr-Gardner
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Issue
- Click-to-Chat bubble disappears if I change to a different page.
- The page needs to be reloaded for the click-to-chat bubble to appear.
- During conversation in click-to-chat bubble, the conversation disappears when navigating to another page.
Environment
-
2023.q4
- Zendesk Web Widget
- Zendesk Web Widget (Classic)
Resolution
- This is a known issue that can be resolved with a fix built on LPD-33711, or by upgrading to the latest version of Liferay DXP Quarterly Release*.
*Verify the listed LPDs are in the Changelog of the DXP version you're looking to upgrade to.
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