An error occurred while processing the template.

Java method "com.liferay.portal.json.JSONFactoryImpl.createJSONObject(String)" threw an exception when invoked on com.liferay.portal.json.JSONFactoryImpl object "com.liferay.portal.json.JSONFactoryImpl@6b638fb3"; see cause exception in the Java stack trace.

----
FTL stack trace ("~" means nesting-related):
	- Failed at: navigationJSONObject = jsonFactoryUti...  [in template "8911408109993434201#23484949#LEARN-ARTICLE-NAV" at line 4, column 9]
----

1<#assign

2	groupFriendlyURL = themeDisplay.getScopeGroup().getFriendlyURL()

3	groupPathFriendlyURLPublic = themeDisplay.getPathFriendlyURLPublic() + groupFriendlyURL

4	navigationJSONObject = jsonFactoryUtil.createJSONObject(navigation.getData())

5	navigationMenuItems =

6		{

7			"Analytics Cloud": {

8				"image": "/documents/d${groupFriendlyURL}/analytics_c-svg",

9				"title": "Analytics Cloud",

10				"url": "analytics-cloud"

11			},

12			"Commerce": {

13				"image": "/documents/d${groupFriendlyURL}/commerce_product-svg",

14				"title": "Commerce",

15				"url": "commerce"

16			},

17			"DXP": {

18				"image": "/documents/d${groupFriendlyURL}/dxp_p-svg",

19				"title": "DXP / Portal",

20				"url": "dxp"

21			},

22			"Liferay Cloud": {

23				"image": "/documents/d${groupFriendlyURL}/dxp_c-svg",

24				"title": "Liferay Cloud",

25				"url": "liferay-cloud"

26			},

27			"Reference": {

28				"image": "/documents/d${groupFriendlyURL}/reference-svg",

29				"title": "Reference",

30				"url": "reference"

31			}

32		}

34	breadcrumbJSONArray = navigationJSONObject.getJSONArray("breadcrumb")

35	childrenJSONArray = navigationJSONObject.getJSONArray("children")

36	parentJSONObject = navigationJSONObject.getJSONObject("parent")

37	productJSONObject = breadcrumbJSONArray.getJSONObject(breadcrumbJSONArray.length()-1)!navigationJSONObject.getJSONObject("self")

38	siblingsJSONArray = navigationJSONObject.getJSONArray("siblings")

39/>

41<div class="learn-article-nav">

42	<#if productJSONObject?has_content && productJSONObject.getString("title")?has_content && navigationMenuItems[productJSONObject.getString("title")]?has_content && navigationMenuItems[productJSONObject.getString("title")].title?has_content>

43		<div

44			class="dropdown learn-article-nav-root learn-dropdown"

45		>

46			<div class="learn-article-nav-item">

47				<div class="d-flex">

48					<div class="learn-article-nav-image">

49						<img

50							class="lexicon-icon lexicon-icon-caret-bottom product-icon"

51							role="presentation"

52							src='${navigationMenuItems[productJSONObject.getString("title")].image}'

53							viewBox="0 0 512 512"

54						/>

55					</div>

57					<span class="learn-article-nav-text">${navigationMenuItems[productJSONObject.getString("title")].title}</span>

58				</div>

60				<div id="dropdown-icon">

61					<svg

62						class="lexicon-icon lexicon-icon-caret-bottom"

63						role="presentation"

64						viewBox="0 0 512 512"

65					>

66						<use xlink:href="/o/admin-theme/images/clay/icons.svg#caret-bottom"></use>

67					</svg>

68				</div>

69			</div>

71			<ul class="dropdown-menu learn-dropdown-menu">

72				<#list navigationMenuItems as key, value>

73					<li>

74						<a

75							class="dropdown-item learn-article-nav-item"

76							href="/w/${navigationMenuItems[key].url}/index"

77							tabindex="4"

78						>

79							<span class="d-flex">

80								<span class="learn-article-nav-image">

81									<img

82										class="lexicon-icon lexicon-icon-caret-bottom product-icon mt-0 mr-2"

83										role="presentation"

84										src="${value.image}"height: 25px; margin-left: 5px; max-width: none; width: 25px;

85										viewBox="0 0 512 512"

86									/>

87								</span>

88								<span class="learn-article-nav-text">${value.title}</span>

89							</span>

91							<#if navigationMenuItems[productJSONObject.getString("title")].url == value.url>

92								<span>

93									<@clay["icon"] symbol="check" />

94								</span>

95							</#if>

96						</a>

97					</li>

98				</#list>

99			</ul>

100		</div>

101	</#if>

103	<div class="learn-article-nav-content">

104		<#if parentJSONObject?has_content && parentJSONObject.getString("url")?has_content>

105			<div class="learn-article-nav-item learn-article-nav-parent liferay-nav-item p-2">

106				<div class="mr-2">

107					<a

108						href='${parentJSONObject.getString("url")}'

109					>

110						<svg

111							class="lexicon-icon lexicon-icon-angle-left"

112							role="presentation"

113							viewBox="0 0 512 512"

114						>

115							<use xlink:href="/o/admin-theme/images/clay/icons.svg#angle-left"></use>

116						</svg>

117					</a>

118				</div>

120				<span>${parentJSONObject.getString("title")}</span>

121			</div>

122		</#if>

124		<#if childrenJSONArray.length() gt 0>

125			<ul class="m-0 p-2">

126				<#list 0..childrenJSONArray.length()-1 as i>

127					<li class="learn-article-nav-item">

128						<a

129							class='liferay-nav-item ${(navigationJSONObject.getJSONObject("self").url == childrenJSONArray.getJSONObject(i).url)?then("selected", "")}'

130							href="${childrenJSONArray.getJSONObject(i).url}"

131						>

132							<span>${childrenJSONArray.getJSONObject(i).getString("title")}</span>

133						</a>

134					</li>

135				</#list>

136			</ul>

137		<#elseif siblingsJSONArray.length() gt 0>

138			<ul class="m-0 p-2">

139				<#list 0..siblingsJSONArray.length()-1 as i>

140					<li class="learn-article-nav-item">

141						<a

142							class='liferay-nav-item ${(navigationJSONObject.getJSONObject("self").url == siblingsJSONArray.getJSONObject(i).url)?then("selected", "")}'

143							href="${siblingsJSONArray.getJSONObject(i).url}"

144						>

145							<span>${siblingsJSONArray.getJSONObject(i).getString("title")}</span>

146						</a>

147					</li>

148				</#list>

149			</ul>

150		</#if>

151	</div>

152</div>

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Subscription Administration Reference Guide

Subscriptions are managed in the Subscriptions menu in the Global Menu. This article describes the various functions and fields available in the Subscriptions menu.

To access the Subscriptions application, open the Global Menu (), go to the Commerce tab, and click Subscriptions.

There are five fields:

Field	Description
ID	This is the Subscription’s ID.
Status	The Status displays the order’s status
Order ID	This is the Order ID that the subscription is based on.
Account ID	The Account ID corresponds to the account that created the subscription.
Account Name	The Account Name corresponds to the account name.

Subscriptions Management

Click on the Subscription’s ID to view the subscription order’s details.

There are three tabs: General, Shipments, and Payments.

General Tab

The General tab contains the basic details of the subscription order.

Reference Order

The Reference Order section displays information about the Order:

Payments section

Payment Subscription

The Payment Subscription section tracks the following information:

Reference

Field	Description
Status	This is the workflow status of the subscription.
Next Iteration Date	This is the next day payment is due.
Subscription Type	This is how the type of the subscription.
Subscription Length	This refers to the length of the interval between shipments.
Mode	This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Warning

If you require this feature to be disabled, blocklist the component. Do not enter zero or a negative number for the interval.

Delivery Subscription

The Delivery Subscription section tracks the following information:

Delivery

Field	Description
Status	This is the workflow status of the subscription.
Next Iteration Date	This is the next day the shipment is sent out.
Subscription Type	This is how the type of the subscription.
Subscription Length	This refers to the length of the interval between shipments.
Mode	This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Warning

If you require this feature to be disabled, blocklist the component. Do not enter zero or a negative number for the interval.

Items

The Items section lists all the products in the subscription.

Items

Shipments Tab

The Shipments tab displays the following information:

Shipments

Field	Description
Create Date	This is the date the order was created.
Shipment ID	This number is generated as the Shipment ID
Status	This is the Order’s status.
Order ID	This refers to the subscription’s underlying order.
Sent To	This is the account’s shipping address.
Tracking	This is the carrier’s tracking number.

Payments Tab

The Payments tab tracks the order’s payment history.

Items

Field	Description
Type	This refers to whether payment was made successfully or not.
Date	This is the date the order was created.
TXN ID	This is the transaction ID.
Amount	This refers to the order’s total amount.