Tidio is a customer engagement platform. This article documents how to locate your Tidio account ID in order to enable integration with your Liferay instance.

Locating your Tidio Account ID

  1. Log in to your Tidio account.

  2. Click the Gear icon to enter the Settings menu.

    You can see the Gear icon in the Settings menu.

  3. Go to the General section and click the Developer menu option.

    The image shows the General section and the Developer menu option.

  4. Copy the Public Key and use it as the Chat Provider Account ID to enable automated live chat integration with your Liferay instance.

    Copy the Public Key to use as your Chat Provider Account ID.