Workflow metrics not loading
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Issue
- When I go to Menu -> Workflow -> Metrics, I get error message "There was a problem retrieving the data. Please try reloading the page".
- (I might have done some operations about the environment before, like switching from one update version to another)
Resolution
- We are not sure what exactly causes this, but from our experience so far we can say that it could be related to the Elasticsearch server and its configuration.
- Please double-check your Elasticsearch setup/configuration for the affected environment
- If you are using the built-in search server (sidecar), these troubleshooting steps might help:
1) Shut down portal
2) Delete the complete elasticsearch6 folder from \liferay.home\data folder
3) Start the portal and perform a full reindex.
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