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Published Sep. 10, 2025

Why is the User-ID counter decreasing in a cluster system?

Written By

Sebastian Madaras

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Issue

  • At new user creation the User-ID counter is decreasing in a cluster system. This can be a problem when using Service Builder.

Environment

  • Liferay DXP 7.0
  • Liferay DXP 7.1
  • Liferay DXP 7.2
  • Liferay DXP 7.3
  • Liferay DXP 7.4

Resolution

 

  • Shutdown your system and add the new properly to your portal-ext.properties file:  
counter.increment=1

 

After adding this property the newly created users are created with user-ID-es that will increase. The reason that the counter is decreasing by default is design decision that was implemented by the specific Product Team.

Additional Information

 

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