Legacy Knowledge Base
Published Jun. 30, 2025

URL for uploaded documents not being displayed

Written By

Debora Vita

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Issue

  • After uploading a document in Documents & Media and clicking on Details, its URL should being displayed on the right hand side menu, under "Latest version URL, but it is not.

Environment

  • DXP 7.3

Resolution

  • A .jsp compilation error in one of the relevant .jsp files when loading the page view for the document., indicates that the reason that the .jsp compilation error occurs is because Liferay is using a JRE instead of the JDK.
  • Check your application server and Java configurations, to ensure that your application server uses the JDK, rather than the JRE, upon starting up. For example, if using tomcat, you may need to unset the JRE_HOME environment variable if you have it set, because tomcat will prioritize using the JRE_HOME value over the JAVA_HOME value.
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