Legacy Knowledge Base
Published Jul. 2, 2025

Unexpected error while installing Xuggler: Unable to install jar

Written By

Ricardo Couso

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Issue

  • Trying to install Xuggler as an external service results in an error similar to

Environment

  • Liferay DXP 7.0, 7.1, 7.2, 7.3

Resolution

  • This issue can appear when trying to download the file from the URL https://files.liferay.com/mirrors/xuggle.googlecode.com/svn/trunk/repo/share/java/xuggle/xuggle-xuggler/5.4/xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar. Make sure that the Liferay environment has access to this URL. 
  • A workaround when access to this URL from Liferay is not an available is:
    • Download the file independently.
    • Stop Liferay.
    • Copy the file to the path associated to the System Property liferay.lib.portal.dir.
      • This value can be viewed in Control Panel > Server Administration > Properties > System Properties.
    • Start Liferay.
  • Note: This article uses the example of an OS with Linux 64-bit JVM. Analogous URLs are built with the values of the portal properties xuggler.jar.file[$OS] and xuggler.jar.url.

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