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Published Jul. 2, 2025

Unable to Update User Records Using UserLocalServiceUtil Class

Written By

Justin Choi

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Issue

  • The root issue is that using user.persist(); more than once while attempting to update User data via the UserLocalServiceUtil class fails in DXP 7.1.

Example of failed code:

  user = UserLocalServiceUtil.getUser(oUserReg.getUserId());
  user.setStatus(WorkflowConstants.STATUS_APPROVED
  user.setModifiedDate(cal.getTime());
  user.persist();
  user.setPasswordReset(false);
  user.persist();

Environment

  • DXP 7.1

Resolution

  • If using this method to retrieve a user and then update the user record, user.persist() should be used only once. The user.persist() command always ignores the returned User the second time and fails then.
  • Instead, user = UserLocalServiceUtil.updateUser(user) would need to be run a second time to successfully run the user.persist(); again.
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