Legacy Knowledge Base
Published Jul. 2, 2025

Unable to add address in my account

Written By

Pooja Bhambani

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Issue

  • Users are unable to add the address on the speedwell site.
  • Steps to reproduce:
    1. Create a speedwell site.
    2. Click on the 'User' icon.
    3. Navigate to My Account > My Addresses.
    4. Create a new address by clicking on Add Address.
    Expected Behavior: The address form will appear after clicking on add address.
    Actual Behavior: "Commerce Addresses is temporarily unavailable." error is showing.

Environment

  • Liferay DXP 7.3
  • Commerce 3.0

Resolution

  • The observed behavior is a known issue/bug.
  • If the hotfix is required for this issue, please create a support ticket requesting a hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to installation of the hotfix in the respective environment.
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