Timeout Error During Restore or Deploy Operations
Written By
Lucas Mesquita
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Issue
- When attempting to perform restore or deploy operations within the LXC-SM environment, the process fails to complete due to a timeout error. The following error message is displayed in the logs:
Apr 04 17:23:29.492390[ERROR] AxiosError: Request failed with status code 500
Resolution
-
To resolve the issue, follow these steps:
- Begin by restarting the backup service for all environments (DEV, UAT, PRD).
- Once the backup service has been restarted, retry the deployment or restore that failed due to timeout.
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