The data on the Analytics Cloud dashboard is not visible
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Issue
- Why isn't data showing up on the AC dashboard despite the fact that the AC-DXP connection is set up correctly?
Environment
- Liferay DXP 7.3 with Fix Pack 1
- Liferay DXP 7.2 with Fix Pack 11
- Liferay DXP 7.1 with Fix Pack 21
- Liferay DXP 7.0 with Fix Pack 97
Resolution
- While working with Analytics Cloud, there are a few things to keep in mind
- Ensure that the users aren't accessing the server via localhost.
- Something like document download, page views, blog views, web content views is what AC tracks. However, changing web content, updating pages, adding pages are not.
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If a user created pages and updated or added web content, then also, to generate traffic, users/people need to view the pages/web content/etc.
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For example, even if page A is added, and tracked, it won't appear in the AC dashboard until someone actually visits the page.
- Check the browser network tab, to see if users are seeing POST requests to osbasahpublisher-*
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