Symantec reporting Analytics Cloud URL as malware

Legacy Knowledge Base

Published Jun. 30, 2025

Symantec reporting Analytics Cloud URL as malware

Written By

Eugene Shin

Legacy Article

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Issue

https://osbasahbackend-ac-europewest3.lfr.cloud is being categorized as a security risk by Symantec
the following URLs may also be affected by this
https://osbasahbackend-ac-southamericaeast1.lfr.cloud
https://osbasahbackend-ac-europewest2.lfr.cloud
https://osbasahbackend-ac-europewest3.lfr.cloud
https://osbasahbackend-ac-uswest1.lfr.cloud

Environment

Analytics Cloud

Resolution

As Liferay has confirmed that the url has not been compromised, this URL is safe to use.

According to Symantec:

Whether or not a URL, or URL category, is blocked or allowed lies solely under the control of each Symantec customer

Symantec Web filtering products do not select which categories are blocked or allowed nor do we have knowledge of the specific categories, exceptions or rules that comprise your Internet access policy.

Depending on your Internet filtering solution, you will need to follow different instructions to change your Internet access policy.