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Published Jun. 30, 2025

Permissions missing after switching from SaaS to PaaS

Written By

Marco Abamonga

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

  • The project has been switched over from a SaaS to a PaaS environment. My previous permissions in the cloud console are restored, but my permissions in the portal are missing.

Environment

  • Liferay PaaS

Resolution

  • Liferay Cloud does not automatically set permissions/roles for individual users in the portal in this scenario. Permissions within the portal on a PaaS environment will need to be configured on that specific site or instance by a user in that site with an Administrator role.

Additional Information

  • https://learn.liferay.com/w/dxp/users-and-permissions/roles-and-permissions
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