Orders are not visible for Assigned role

Issue

• Steps to reproduce:
  1. Start Liferay DXP 7.3 U23.
  2. Create a site by using a minium site template.
  3. Navigate to Catalog > Select Account > Add a product to the cart.
  4. Create a new test user by navigating to Users & Organization.
  5. Create a custom role and provide the view permissions to view the commerce order.
  6. Logout with the test user.
  7. Login with a new user.
  8. Click on Global Menu > Orders
  9. No orders are visible and getting the 500 Internal server error on the UI.
  Expected Result: The order must be visible to the user.
  Actual Result: The orders are not visible to the user and getting the 500 internal server error on the UI.

Environment

• Liferay DXP 7.3
• Commerce 3.0

Resolution

• In order to see the commerce orders by other users, we need to assign the account to that specific user. Navigate to the Memberships of the user under Users & Organizations and select the account > Save. By assigning the account, orders should be visible to users.
• Additionally, the admin can provide the "Sales Agent" role and the Account Groups > Commerce Accounts:Manage All Accounts permission if they don't want to assign each user a specific account. Navigate to the 'Sales Agent' role, click on Account > Commerce Accounts, and then select 'Manage All Accounts' under COMMERCE ACCOUNTS.

Additional Information

• Commerce Orders are not visible to users with view permissions