Legacy Knowledge Base
Published Jun. 30, 2025

How do Segments sync between Liferay and Analytics Cloud?

Written By

Rita Schaff

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Issue

  • We created a segment in Liferay but it has not synced yet.
  • How can we sync it to Analytics Cloud?

Environment

  • Analytics Cloud
  • DXP 7.3+

Resolution

  • The sync only happens one way: from Analytics Cloud to Liferay.
  • So if a new segment is created in Liferay, it will automatically be created in Analytics Cloud.
    Segments_-_Liferay.pngSegments_-_Analytics_Cloud.png
  • We suggest creating segments in Analytics Cloud whenever possible and waiting for them to sync to your Liferay environment.
  • There is also a ticket for our documentation team to include this information in the Segments section of our documentation.
    You can track the ticket at
    LRDOCS-11796 Analytics Cloud - Segments article should state syncing clearly.

Additional Information

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