Legacy Knowledge Base
Published Jul. 2, 2025

Guest User cannot access the display page template after publish to live web content that has been edited

Written By

Pooja Bhambani

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Issue

  • Steps to reproduce
    1. Create web content with structure Basic Web Content.
    2. Create a default display page template for Basic Web Content.
    3. Add Asset Publisher Portlet to the home page.
    4. Configure Staging a site with several options Staging Configuration(Local Live), Page versioning(Enabled on Public Pages), Staged Content(Documents and Media, Mobile Device Families, Web Content).
    5. New Publication to publish all of the data to live.
    6. A guest can access the web content link in Asset Publisher Portlet(Test live site without login).
    7.
    Go to Staging site -> Web content -> Edit Web content -> Publish to live.
    8. A guest cannot access the web content link in Asset Publisher Portlet(redirect to login page).

          Expected Behavior: The guest is able to access the web content after it has been edited
          Observed Behavior: The guest cannot access the web content after it has been edited.

Environment

  • Liferay DXP 7.2

Resolution

  • The observed behavior is a known issue/bug.
  • If the hotfix is required for this issue, please create a support ticket requesting hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to install this hotfix in the respective environment.

Additional Information

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