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Published Sep. 10, 2025

Glowroot Access for Non-Admin Users

Written By

Anushka Tiwari

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Issue

  • The user encountering an issue with accessing Glowroot using roles other than administrator.
    Here are the steps performed:
    1. Started the server using the command:
    ./catalina.sh glowroot run
    2. Navigated to Control Panel > Roles and created a new regular role.
    3. Went to User and Organizations to create a user and assign the new role to this user.
    4. Signed in as the newly created user, and in a new tab attempt to access: localhost:8080/o/glowroot
  • Result: The following error appeared in the Liferay logs: 
    ERROR [http-nio-8080-exec-3][GlowrootProxyServlet:66] nullcom.liferay.portal.kernel.security.auth.PrincipalException$MustBeCompanyAdmin: User 32902 must be the company administrator to perform the action.

Environment

  • Liferay 2024 Q2.0

Resolution

  • The observed behavior is the correct behaviour of the product. By default, Glowroot access is restricted to users with the administrator role only.
  • If the user is interested in accessing the Glowroot with other roles (non-admin), they can create a feature request.
  • Requesting a New Feature or Feature Improvement

Additional Information

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